Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,999.99
Clearance
The comparable value price is $3,059.99

Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 720 reviews
  • Rated 5 out of 5 stars

    Great Installation Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon finding out from a different install team and having fixed, a new install team arrived and installed the refrigerator without a problem. Everything went quite well, they were extremely friendly and answered the questions we asked and were generally personable. I find this the kind of service that needs to continue to be shown customers if you want to have good business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice counter depth refrigerator with a great finish and modern look. Enjoying the transforming shelving and flex drawer. The app is an added bonus allowing me to keep track of the fridge and tweak the settings as needed. Only had in home a month or so, but so far it seems to be a pretty solid unit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great news! We are happy to hear that you're enjoying this refrigerator. ^Lo Samsung

  • Rated 5 out of 5 stars

    Best refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung refrigerator Good size And best quality

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Zero complaints. Would highly recommend for counter depth refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking style, well neat design. love samsung brand especially tv now appliances

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. Lots of space in the fridge and freezer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Features are simple and lots of compartments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specious, good size for family of four. Convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. I researched online for hours and every refrigerator had such bad reviews I eventually gave up, I went to Best Buy and the salesman directed me towards this Samsung, I’m so happy he did, the bad reviews are older reviews and Samsung has rectified the faults. Love it, it looks so good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised to find out it was a smart device. One thing I’m not keen on is fingerprints. All stainless products these days should have the coating to stop seeing these. Overall great fridge and we are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great in the new kitchen and does everything we need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    wonderful color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 4 major appliances in the Tuscan color by Samsung. I haven't used all of them yet. After the dishwasher install I asked the plumber if he had tried it out. He said it's running now, I couldn't believe it. I had to stand right on it to even hear it. Extremely quiet. The only negative on the dishwasher is the rubber skirt. The rubber skirt is not to my likeing, looks cheap on the nice dishwasher. The frig, is roomy and well lit with visiable controls and the water filter is positioned for easy access. Haven't used the oven yet, just the top of the range. Quick to heat up. Haven't used the microwave but once and everything turned out well. I can't believe how updated and beautiful my kitchen looks. It's almost like a total remodel. The Tuscan color matches my granite counter tops perfectly. So far i'm real happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love my new fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The logistics of putting tall things (milk, bottles of ice tea, 2 liter bottles) away takes a little planning but I love the way it fits into my kitchen. Why did it take so long to come up with a counter depth fridge? Love the tuscan color as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge - minor quibble

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. My one quibble is that you really have to make sure you close the right-hand door because it doesn't swing shut like my previous refrigerator. One of those habits I guess I need to develop. Other than that I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, but the stainless steel finger resistant situation is not really accurate. The whole reason for me buying it was for this reason yet I still get fingerprints all over it no matter what!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Loving my new refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and works fantastic. It’s counter depth so it fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, quite and good looking refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Delivery

    Rated 5 out of 5 stars

    So far so Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fridge heard great thing about it haven’t had it delivered yet

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the French door design and middle drawer is a great separator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from my old side by side. Like the finger resitance finish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been using it too long but so far I am enjoying it very much. I will say that I would like for a deeper tray under the water/ice dispenser and an ice basket in freezer. Other than those 2 things all is good.

    I would recommend this to a friend