Customer Ratings & Reviews
- Model:
- RF24R7201SG
- SKU:
- 6323234
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator with ample space and organization.
I would recommend this to a friend N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem ok so far. No problems yet. Haven't been able to adjust the temperature or turn off ice maker.
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation and explanation on the what to do and how to do with my new refrigerator! The tech’s took their time and really did a great job on the installation and the prep on what to do next. Great job Geek Squad !
I would recommend this to a friendNewhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the top freezer for frozen breakfasts and lunches, leaving room for ice cream and other frozen items in the bottom. The double doors on the refrigerator are wonderful for the large fruit trays that I take for office brunches.
I would recommend this to a friendReferigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far happy with Samsung refrigerator, only concern is that the quantity of ice is not enough and once a while we run out of ice.
I would recommend this to a friendgood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG refrigerator stopped working. So buy this one. Exterior very good. The room is not as big as the picture, but it is enough a little expensive
I would recommend this to a friend- Cons mentioned:Noise
Noisy and hard too fit large items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is very noisy and slow to disperse also shelves aren’t very adjustable
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're glad that you brought this up, RayW. Let's help you make your fridge more space-efficient and check the possible fixes for the noise.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Learn more from these details.
Understanding the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
You may also watch our youtube video about "What noises a refrigerator makes and why":
https://www.youtube.com/watch?v=cain2xjBCQE
Samsung refrigerator ice dispenser:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
What to check when there is no ice or not enough ice from the ice maker or dispenser
https://www.youtube.com/watch?v=heJu7r3JqNc
Tips for an organized Samsung fridge:
https://www.samsung.com/us/support/answer/ANS00084845/
How to properly stock your Samsung refrigerator and adjust the shelves and bins:
https://www.youtube.com/watch?v=pN8js9mZrXI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145323290, to help our team pull up your information.
Have a great day!
^Chrystel
Second Samsung refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were fantastic! We were concerned with the timing of our purchase that we would not be able to have the refrigerator delivered inside our home but your team was professional, gloved, masked, with foot coverings, extremely polite, and arrived ahead of schedule. So very grateful.
I would recommend this to a friendJust chillin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, very happy with the product and the delivery was a breeze - professional team and recommend the install and pick up of the old unit
I would recommend this to a friendGreat refrigerator and quality!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Bluetooth option to control temperature zones and receive notifications if the door was left open. Bright LED lights are just what I needed to be able to see things hiding behind other products. Extremely quiet! Definitely recommended.
I would recommend this to a friendWife's Kitchen Is Coming Along
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the model the wife and I were looking for to go with the oven/microwave combo for our new home. It is coming along fine thanks to Best Buy and we are not finished yet. SO you will be seeing more of us in the next few months. Thanks for having exactly what we needed.
I would recommend this to a friendNice upgrade
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it however bottom freezer drawer is tricky and water and ice can drip. Looks nice
I would recommend this to a friendLove the flex drawer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given 5stars but can’t figure out how to remove ice bin or how to flip up the feet to move it
I would recommend this to a friendSamsung4me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a nice refrigerator. They sent the wrong one but now the correct one is installed. It looks nice in my kitchen.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use. The ice maker is slow, but in general it is a good purchase.
I would recommend this to a friendExcellent size for family of 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I changed my side by side refrigerator looking for a better way to storage my vegetables and to have them at hand. The upper drawer does that and there’s enough space for everything else. The fridge drawer also keeps the small things at hand, which I fill very convenient for all of us.
I would recommend this to a friendWonder Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tefrigerator we have owned. The finger print stainless steel, makes sure it always looks good. The freezer drawer is deep enough for all of your items and the cold storage drawer is nice for those items you use a lot.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying Samsung. I bit smaller than my last refrigerator. The Ice dispenser always drops a drop of water later after not in used.
I would recommend this to a friend1 NICE FRIDGE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t think I would love a refrigerator as much as I love this one!i most definitely love my purchase from Best Buy..and to top it all off Best Buy can and installed it and I haven’t had not one problem yet..thanks again Best Buy for a satisfying purchase!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the refrigerator 2 years ago and we absolutely love it
I would recommend this to a friend