Customer Ratings & Reviews
- Model:
- RF24R7201SG
- |
- SKU:
- 6323234
Customer reviews
Rating 4.3 out of 5 stars with 720 reviews
(720 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very Functional for Families
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very functional refrigerator; the multi-use drawer is an excellent, accessible space for kids to keep their favorite snacks without opening the full appliance.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
quality fridge.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. water filter replacement should have been a little more straight forward. still works as described - - really like the finish and counter depth.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an excellent fridge! The 4th drawer is perfect for cheese and yogurt. I love its sleek design and that its a smart fridge.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for my granddaughter she loves it and so do I
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator with many compartments
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has many compartments. The temperature can be set differently for different drawers. It has fingerprint resistance, so no smudge marks. Includes a water filter. There are options for ice cubes as well as crushed ice. Works great.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig with all the necessary bells and whistles. Also got a great price through Best Buy and they were able to deliver within 2 days. Delivery guys were super nice and very careful. All around a great experience.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
We’ve only had it for a few weeks and I went from
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it for a few weeks and I went from a larger depth refrigerator to this counter depth. I like the third drawer!
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .That is great to hear! We are so glad that you are enjoying your new refrigerator. Welcome to the Samsung family! ^Shay
Rated 4 out of 5 stars
Good fridge overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an issue shortly after it was installed. The freezer stopped working. I pulled it out and unplugged it and it started working. Good looking fridge and fit the space well.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not thrilled with the support bar under the second shelf right side of the refrigerator. Prevents stacking of containers. I like the extra drawers.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Gteat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great would have been helpful on how to adjust the shelves a little bit better I wish I could get out and also where the water filter was, our daughter showed us
I would recommend this to a friendRated 4 out of 5 stars
Really like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, the drawer inside the freezer could be improved, it comes off the tracks if not pulled out completely straight.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great for smaller families
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a larger fridge with this counter depth model to better fit our kitchen. But asa family of five with a couple teenagers we are using our previous fridge for “overflow”
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing fridge!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely gorgeous fridge!! Love it. At times the water/ice machine will leave streaks, but those are easily wiped away. Love this fridge.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit small if it’s a for family of four. It’s great for 1-2 people home. Really bright from inside which I like.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Eric
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall fridge is good, my only complaint is the ice and water dispenser. The catch bin is flat, so excess water/ice sit on it and splash everywhere when you open the door, also, ice always comes out crushed despite a cube setting.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EricC,
We recognize your feelings regarding your refrigerator. Allow us to assist you further by giving you the details you need.
For instructions on how to deal with the ice dispenser producing crushed ice, click the link below. For further information, click on the embedded words "small or shattered ice."
Crushed ice is dispensed when a cube is selected.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
We would love to talk more about your refrigerator experience; please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146568745) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Rated 4 out of 5 stars
Nice roomy fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally very pleased. The touch feature for the ice and water dispenser are a little different in terms of responsiveness.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Get Countertop Depth
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. It is a bit shallow at times but better than having it pop out oast the countertop.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Overall Great Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size refrigerator. Love the black stainless steel. Wish the shelves were more adjustable. That’s my only complaint. Other than that absolutely happy!!
I would recommend this to a friendRated 3 out of 5 stars
Not good for space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What am I gonna do for big Holiday dinners. This fridge is nice, but does not have space for leftovers, food prep, etc. I like that we can use the middle section for bottles of water, sodas, beer. But utilizing the top part- the shelves are too small ( you can't stand boxes in it). Unfortunately this was the only fridge in this size we could purchase. I would of rather cut the wall open & get a fridge that's not fancy, doesn't have space then get this fridge.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks so much, Rusty, for sharing your thoughts on this refrigerator. Your feedback is very important to us. ^Jecca
Rated 5 out of 5 stars
Awesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second refrigerator purchase from Best Buy and the products are great. Customer service, total tech support and geek squad keep all my products in great working order.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend





















