Customer Ratings & Reviews
- Model:
- RF24R7201SG
- SKU:
- 6323234
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
Bought refrigerator on a whim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not there to buy a refrigerator but I liked it and the salesman searched and gave me the best price. Also free delivery!
I would recommend this to a friend- Pros mentioned:Design, Space
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant looking refrigerator. Plenty of space inside and contents can be easily accessed.
I would recommend this to a friend Nice fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is nice, clean lines and easy to use. However, the only drawback is the door shelving. Wish I would've gone with the bigger sized option...
I would recommend this to a friendThe space is great for a counter depth refrigerato
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space, love the look. A little disappointed in the flex drawer. I was led to believe the flex drawer would flex to become a freezer. It does not.
I would recommend this to a friendGood lookin fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old GE. Only complaint is the flex zone is not too flexible. Advertised as also a freezer option but doesnt get that cold even see to 30.
I would recommend this to a friendRefrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues. Absolutely no issues. I completely recommend!
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, build quality is also great. I am looking to buy this same item for my other house. The technology it has when the door is open too long is perfect in my household. Will recommend this fridge.
I would recommend this to a friendGreat looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator. So far everything is working well. Only had it for a couple weeks so we'll see on the durability/longevity.
I would recommend this to a friendNew user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am new to using the French door refrigerator and like it very much. It’s easy to access everything. Some of the door shelves need a little creativity to fill them. Overall I am pleased with it.
I would recommend this to a friendShould have got this a while back!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Per the booklet instructions , water taste a bit strange when not used for a while. Once you poor a glass or too all is good.
I would recommend this to a friendReplacemwnt
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for Samsung refrigerator; doesn’t have little basket in freezer.
I would recommend this to a friend- Cons mentioned:Ice maker
Water issue
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water doesn’t come cold and was told we need to limit water use to get cold water. Doesn’t make sense . What to buy a refrigerator when asked to limit water intake
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to utilize the water dispenser to its fullest. Let's get you assisted right away, FakharU.
To help rectify the performance of the water dispenser, we suggest going through this guide for its diagnosis. Also, please fully watch the YouTube video for further details.
Water from the dispenser is warm:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146490586, to help our team pull up your information.
Have a great day!
^Chrystel
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for a refrigerator if you are looking for something nice without breaking the bank.
I would recommend this to a friend- Pros mentioned:Counter depth, Spacious
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, Love it! Its quiet the door open and close smoothly. Counter Depth fits great!
I would recommend this to a friend Great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge! Samsung makes a great fridge in my opinion! Also the Best Buy delivery guys did an amazing job of delivery under tough times with the restrictions on not being able to bring into the house.
I would recommend this to a friendRefrigerator install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome team to do the work will definitely recommend again to family
I would recommend this to a friend- Cons mentioned:Ice maker
Water dispenser glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser drips after using to get water
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Myreview,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
I have shared a Samsung link below that will address the water dispenser in your refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
I have also shared the user manual link below. Please access the link and turn to page 74 for additional troubleshooting if needed.
https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144589870
Leo
- Pros mentioned:Flexzone drawer
Worth it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went from a 20 year old fridge/freezer to this. AMAZING! We love the space for all the random items you may have in the doors. The produce/fruit bins are very spacious and seem to hold up well for preserving our items. The flex drawer is my favorite! We store our meats and cheese and random small items there. The only thing I wish I could change is how quickly it seems that the door chimes when loading the fridge with groceries.
I would recommend this to a friend great fridge for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving this fridge having the flex zone space has been a game-changer it's been great so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there respark! We are so glad to hear that! We love hearing from customer's like you! ^Shay
Perfect shiny and easy to manage great install!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love my new fridge it looks gorgeous and keeps the items perfectly organized and cool
I would recommend this to a friend