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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,969.99

Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 720 reviews
  • Rated 5 out of 5 stars

    chilly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a long time to get a refrigerator that was appropriate for the opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent French Door Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. I love having multiple areas to keep items cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value based on sales price vs other brands. Feature for feature you won't find much else at this price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! We love the extra pull out for beverages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good layout, lots of space for counter depth fridge. no issues so far. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. Best Buy personnel were wonderful and I couldn't be more pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our fridge, the doors are a little sensitive and don't shut all the way. But besides that its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy @ best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied experience with my recent purchases. Got the best deal and merchandise were delivered immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great buy for the money, lots of features and the double bottom freezer drawer makes sorting food easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I renovated the kitchen in my childhood home and it looks great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray in the bottom does not work properly, I always have to adjust it to close. The men that delivery it said it needs to have some weight in it, it still does work properly when I put food compare to the ones in the stores.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Peaches,

      Thank you for reaching us and we apologize for any inconvenience you experience regarding your refrigerator bottom trays.
      To assist you on this here's a link regarding your product features.
      https://downloadcenter.samsung.com/content/UM/202106/20210623104131814/FDR_AW4-CD-FL-HUB_DA68-03894B-02_EN_MES_CFR.pdf
      You can turn to pages 16 to 17 for the feature of your refrigerator including bottom trays.

      You can also check this link on how to properly adjust and remove bottom trays.
      https://www.samsungsimulator.com/

      Should you feel the need to contact us again you may reach us via the following option.

      Reference number: 1144186237

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you for choosing Samsung,
      ^Ross Samsung

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to set up. Enjoy getting notifications from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart refrigerator—fantastic buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another hit out of the park for Samsung—an attractive and great quality 4-door refrigerator and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung with right features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not overloaded with all the unnecessary features we barely used. It looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refregerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase price was good. But compare to other stores. Best buy provided less deals even I bought 3 big appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s okay and functional. Space wise, it’s not all that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator - French Door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french door feature on the Samsung. Let's me get quickly to what I need without having to fully open the whole refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall excellent rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great and the delivery and setup was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. I particularly like how it can be configured so many ways to accommodate varying sizes.

    I would recommend this to a friend