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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 663 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the 22.6 Cu. Ft. French Door Counter-Depth Refrigerator with CoolSelect Pantry for its spacious interior, counter-depth design, fingerprint-resistant finish, and adjustable shelves. However, some customers have experienced issues with the ice maker, noise, durability, and warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 662 reviews
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Just OK.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks beautiful. The water dispenser is pretty far forward from the part you push to dispense. The ice maker doesn’t hold much ice. We got a counter depth when remodeling our kitchen and had a side by side before this. It just feels smaller. I can’t fit tall bottles on the shelves and I can’t fit as many sauces and dressings in the doors. Lastly, the deli drawer is nice and big, but you have to open both doors all the way in order to pull it out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Karen,
      I see that you are having some concerns with organization in your Samsung Refrigerator. I have some helpful information that will ensure you getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/answer/ANS00084845/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    An excellent fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a month and it is everything we were hoping for in a new fridge. Tons of room in the freezer and fridge. Looks great and easy to keep clean. Fit perfectly into our counter depth space. Use the ice maker everyday and it works great - not impressed with the ice container in the fridge, but that's not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Recommend this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge. Lots of storage space and functionality. Quiet and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great price and beautiful fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge at a great price!!! I went witht he counter depth and has plenty of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Best purchase ever we are really happy.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good of short people, as you can actually reach things in the back! Haven't figured out the smart feature yet, probably have to find the right app, the one listed in the instructions doesn't seem to be the most current. Make sure you close the freezer all the way, or it may look like a snowstorm hit inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freez

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good love service. I tell my friends gonthier

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far! I didn’t want a counter depth fridge, because I’ve lived with one before and absolutely hated it!! Things were constantly falling out when we would open the doors and just never had enough room for everything. This one is nothing like that! Plenty of space and it honestly feels like a regular depth fridge! Super happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Worthless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. Spacious, best value for the price. We’re enjoying everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has all the bells and whistles you really need for a fridge! Didn’t need to have any crazy screens on it. Color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very nice refrigerator..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for nearly a month and can't find anything we don't like about it. It's so quiet you can hardly hear it running. Had to take the doors off to get it inside...very easy to remove and replace. I like the ice cube size, not too big to fit in a Swell water bottle. The app tells you the temperature of the fridge and the freezer, you can also turn the icemaker on and off from the app.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      A perfect match is sometimes hard to find, but glad that you have teamed up with SmartThings to find the perfect match for your family. Welcome to the Samsung family. ^Cat Samsung

  • Rated 5 out of 5 stars

    New Refrigerator for our new home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 22.6 Cu ft. counter-depth refrigerator made our new kitchen complete. Not only does it match the other appliances that came with our home, but we saved hundreds of dollars getting it from Best Buy. The delivery was amazing! The refrigerator never touched the ground from the truck to the spot in the kitchen. They hooked up the power and water. Ice maker, water and everything else working perfectly with factory settings. We especially love the dutch doors opening wide help arrange food easily and efficiently. We get as much food in the refrigerator as we did with our full depth refrigerator. Could not be happier.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    It's a fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a good refrigerator. This is my third Samsung. Usually the ice maker has an issue so this time I bought the geek squad coverage. Hopefully I won't need to use it. I won't ding Samsung because I understand that most fridges have issues with the ice maker. Overall the fridge is quiet and keeps things at the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great fridge. It will take a little getting use to what goes where in the fridge. lol...The only annoying thing is you must close the left door first otherwise neither will close and fridge will beep at you...

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks nice but it has two issues that are causing my lower rating. First, things in the refrigerator compartment, on the left-hand side, will freeze or have chucks of ice on them. Presumably this is due to the ice maker, at least that’s the only thing I can to explain it. The fridge temp is set right but this still happens. The second thing is that the water dispenser sticks so be careful if you are filling a glass full because when you remove the glass, the water won’t necessarily stop. You need to be ready to push the “pad” quickly to get it to stop dispensing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TimK,

      Thank you for reaching out. We appreciate you informing us that the compartment on your Samsung refrigerator will freeze or have chunks of ice on them, and the water won't stop when filling a glass of water from the dispenser. We apologize for the inconvenience this may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      Here are the links to the troubleshooting steps to try when a frost or sheet of ice forms in the freezer or refrigerator.
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/
      https://www.samsung.com/us/support/troubleshooting/TSG01001857/

      The link below contains information on what to do when your Samsung refrigerator has water dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144788852

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Perfect size for my kitchen. So far no issues except marks showing on the inside and the water filter removal and new install is kind of a pain. Price was a bit high but it’s COVID times.. whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth opened up our kitchen. Quiet operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far this is the refrigerator we wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color ( Tuscan ) is great and makes our kitchen look completely different for the better.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well and looks nice. Everything is as advertised. Only issue is that ice dispenser spews a few ice chips even when asking for cubes. Mouth of ice dispenser is too wide for any cup so a few chips typically end up on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge for a Small Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect fit for a townhome. The two doors and the amount of space included is just the right amount. Additionally you can move the shells. The fridge has a nifty compartment where you can store beers and wine. The freezer portion is just the right amount of space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tellygirl, congratulations on your new Samsung Refrigerator. I am glad that you were able to find a unit that fit your needs. Welcome to our Samsung family. ^Brad Samsung