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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,069.99

Customer reviews

Rating 4.1 out of 5 stars with 486 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 502 reviews
  • Rated 4 out of 5 stars

    Love my samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had not trouble with the refrigerator. I’ve bought it 2 months ago. Love that it’s 3 doors

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for a year. Really nice fridge but the water dispenser and ice maker suck. Have had absolute terrible luck with Samsung sercive, managed to somehow get everything working for 4 months and now its acting up again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We absolutely understand how this experience can be upsetting. We are here to help, JamesD.

      We highly recommend performing the troubleshooting steps from the links below to help elevate how the ice maker and water dispenser work. Kindly select the corresponding topics related to your ice maker experience. There are hyperlinks and a video included.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148722484, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 2 out of 5 stars

    Not good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality and too small for a family of 4. We've had issues with it within the first year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy l’m really happy with my purchase at Best Buy great customer services

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT a very storage friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT a very storage friendly appliance, other then that so far in 2 weeks I have not seen any issues so far. let see how this will behave as time goes on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have the best experience with your fridge, Saleem125. Let us help you organize it.

      Please click the resources below to help you maximize your fridge's storage. Browse over the hyperlink for tips.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147203351, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator i purchased is great. I would recommend this product to my friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung smart 3 door refrigierator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit is nice, but does not have ice dispenser on door . water dispenser on door is very slow

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - 22 cu ft 3-door French door smart refrig

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. There is no door handle, lots of finger prints and smudge is left on the doors. Its a hassle having to clean up the smudge on the door every now and then

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      It's important to have a well-maintained refrigerator, both internally and externally. Let's get the information you need to keep the fridge in tip-top condition.

      The link below will help guide you in keeping the refrigerator in its pristine condition. Please select the topic that piques your interest and learn more by checking the hyperlinks and watching the video.

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146983555) to help our team pull up your information when you message us.

      Have a great day,

      -Ernest- Samsung

  • Cons mentioned:
    Freezer

    Rated 4 out of 5 stars

    Samsung Refrigerator Black Stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, couple things we don't like. You have to open both sides to put things in and get things out, freezer in bottom is deep but organization is difficult, we do utilize the top drawer in freezer and ice box, very easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Love the large Roomy compartments. I love the color and ice maker is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for the price. We have a smaller kitchen and this fits perfectly. Easy installation. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems just find at first trouble with water line in door. But have a replacement and it’s doing ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator/freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accessible to getting your cold cuts, produce, condiments to milk and orange juice. Large freezer capacity eliminates additional fridge w/freezer in garage. Very happy with purchase and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! Had it for about a year, and I still love it! If you want a french door fridge in a normal fridge spot, this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 22 cu ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, compact refrigerator.Holds a lot in spite of fitting in small space.good sized freezer. Option for ice water, ice. Nice narrow tray under the crisper bins on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much room in the freezer and fridge. It can be connected to your WiFi for recipe planning and shopping lists. Easy to hookup water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, just what we wanted. The fridge has tons of space and the freeze is a good size.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small, the front dispenser is water only (no ice) and the doors don't have handles you have to open them from the top - this was a replacement for something that was out of stock, I woudn't buy it again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. It has huge space inside and the build is quite good. Price is on spot for this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Multiple issues with water dispenser

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for three months and have experienced multiple problems with the water dispenser where it will not dispense any water unless the filter is removed, the water is shaken out of the filter, then reinstalled. We first tried installing a new water filter, even though it should not need to be replaced for about six months of service. About a week after installing the new water filter, the problem where water was not being dispensed reoccurred. We then placed two service calls with Samsung who subsequently sent out a service technician. We were advised that the water pressure was too low to dispense the water and that the water should be dispensing at a rate of 8 oz. in 10 seconds. He recommended that we replace the copper water tube with a new ice maker water line which is connected directly to the valve from the main water line. We installed the new ice maker water line and can now achieve the 8 oz. in 10 seconds dispensing rate. About a week after installing the new water line, the problem where water was not being dispensed reoccurred once again. After removing the water filter, shaking out the water, then reinstalling the water filter, water is dispensed at the recommended rate. What is ironic is that the ice maker will still produce ice. We never had an issue with water pressure with our old refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to hear that your refrigerator water dispenser is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/3HHBSeF). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144053778) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung