Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Multiple issues with water dispenser
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for three months and have experienced multiple problems with the water dispenser where it will not dispense any water unless the filter is removed, the water is shaken out of the filter, then reinstalled. We first tried installing a new water filter, even though it should not need to be replaced for about six months of service. About a week after installing the new water filter, the problem where water was not being dispensed reoccurred. We then placed two service calls with Samsung who subsequently sent out a service technician. We were advised that the water pressure was too low to dispense the water and that the water should be dispensing at a rate of 8 oz. in 10 seconds. He recommended that we replace the copper water tube with a new ice maker water line which is connected directly to the valve from the main water line. We installed the new ice maker water line and can now achieve the 8 oz. in 10 seconds dispensing rate. About a week after installing the new water line, the problem where water was not being dispensed reoccurred once again. After removing the water filter, shaking out the water, then reinstalling the water filter, water is dispensed at the recommended rate. What is ironic is that the ice maker will still produce ice. We never had an issue with water pressure with our old refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your refrigerator water dispenser is not working as designed. You are a valued customer and your experience matters to us. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/3HHBSeF). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144053778) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
- Cons mentioned:Water dispenser
meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's small, the front dispenser is water only (no ice) and the doors don't have handles you have to open them from the top - this was a replacement for something that was out of stock, I woudn't buy it again
No, I would not recommend this to a friendBrand response from Samsung
Posted .We would like to know more about what transpires with your refrigerator, Markus, to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145474731) to help our team pull up your information.
Have a great day.
^Camille
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has worked out great with this refrigerator. We were worried about space, but are amazed as how much we actually do have. We are very pleased and like the sleek design very much.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales person juan was the best when they delivered the refrigerator I didn't notices a little knick on the the bottom of the refrigerator but still deserve the 5 stars
I would recommend this to a friendSpecial Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a special sized refrigerator for an enclosed space and was pleasantly surprised that BB had one with modern French doors. Very happy with this and the style.
I would recommend this to a friendWould recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great, just what we wanted. The fridge has tons of space and the freeze is a good size.
I would recommend this to a friendGood value fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. It has huge space inside and the build is quite good. Price is on spot for this one.
I would recommend this to a friendGreat for small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. It was the only french door atyle that would fit in our cut out. Couldn't be happier!
I would recommend this to a friendVery sleek design for areas with minimal width
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design for areas with minimal width. Ice maker replacement is more efficient and doesn’t have issues associated with other designs. Extremely modern design
I would recommend this to a friendStay away from this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for a year. Really nice fridge but the water dispenser and ice maker suck. Have had absolute terrible luck with Samsung sercive, managed to somehow get everything working for 4 months and now its acting up again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We absolutely understand how this experience can be upsetting. We are here to help, JamesD.
We highly recommend performing the troubleshooting steps from the links below to help elevate how the ice maker and water dispenser work. Kindly select the corresponding topics related to your ice maker experience. There are hyperlinks and a video included.
Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
Samsung refrigerator water dispenser issues:
https://www.samsung.com/us/support/troubleshoot/TSG10003791/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148722484, to help our team pull up your information.
Have a great day!
^Chrystel
Love my Samsung fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this fridge for the brand and size as we have a small kitchen. I am extremely pleased with the look and operation of the fridge. It is bright and has good space for a snaller fridge.
I would recommend this to a friendCan’t beat this fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! I needed a fridge slightly smaller than full size, but didn’t want it to feel small. The water dispenser and ice machine are nice and we never run out of room.
I would recommend this to a friendJulieE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time finding the right size for my small kitchen and this was perfect!
I would recommend this to a friendIdeal purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My research showed the refrigerator had the features I needed and wanted at a sale price that fit my budget.
I would recommend this to a friendNice combo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quiet, and is doesn’t freeze my cold stuff like my old fridge did.
I would recommend this to a friendSamsung 22cf fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new fridge is what we hoped for, with water and ice, plenty of storage. We no longer have moisture problems and food stays fresher longer. It’s a great product.
I would recommend this to a friendsavi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious has enough room and it is convience.
I would recommend this to a friendice machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes ice like no other. ICE ICE ICE ICE ICE ICE ICE For days
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser is not working. But i like how it looks like
I would recommend this to a friendFridge and delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. And great job on delivery guys. They fridge really fantastic.
I would recommend this to a friend