Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Water dispenser
Do not purchase this refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator on Labor Day weekend. It's flashy and nice. The first refrigerator that was delivered and installed did not cool, and freezer didn't freeze. I called Best Buy and Samsung and they tried everything to troubleshoot it. The water dispenser worked on this one. I did a swap for the same Samsung and model number. The second was installed, this time it cooled very nice. The problem, on the second refrigerator, the water dispenser did not work. I had it with Samsung appliances. I went in and returned the Samsung and exchanged for an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Bestbuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
- Trisha -
Great fridge, not so much the filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge works great only complaint is that the original water filter had to be changed right away, the water would stop dispensing at random. The filter as always are expensive
I would recommend this to a friendFrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, roomy frig. Serves it purpose! The freezer is on point!
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is the best. this fridge is top notch. I didnt realize it was a smart fridge till i got it home.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to change settings, water filter is excellent, love it so far
I would recommend this to a friendGreat fridge, could have bigger fridge space thoug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great except the upper fridge storage space has room for improvement. Otherwide it is a wonderful fridge for the price and dimensions and design for a small kitchen.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it from Best Buy two weeks ago, we are so happy we found it, good size
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be controlled by the App, Space is great and got cold really fast, So Happy with this appliance
I would recommend this to a friendSpacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious. The no handles make it look a lot more sleek in it's place
I would recommend this to a friendNot really happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser worked for 2 days then stoped. Service man came out and needed a part. Waiting for part still not working. So disappointed with that and small dent on side but not that noticeable at the bottom
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Rita, I realize that you are experiencing some concerns with your current service on your Samsung Refrigerator. I want to make sure that you are having the best experience possible during this process. Please reach out to my team via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144006292. We thank you for being a part of our Samsung family. ^Brad
Like this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for a month now. So far, we really like it.
I would recommend this to a friendPerfect for our space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. It’s perfect for the space we put it. Ice filled quickly. Also, the black stainless steel is a nice touch.
I would recommend this to a friendFrig re iew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service! If more people were like our salesman, spending money would feel so bad
I would recommend this to a friendStainless steel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very nice and I love stainless steel appliances anyway. The ice maker is nice and makes a lot of ice in a short period of time and I really like the water dispenser is an added bonus too
I would recommend this to a friendBrand response from Samsung
Posted .HI there Millie, congratulations on your new spacious Samsung Refrigerator. I am so thrilled you are enjoying your unit. We are thankful you are a part of our Samsung community. ^Brad
Product Placement Concern
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator doesn’t fit the width of the area it sit in. The left door does not open. We plan to make an alteration to a countertop that should resolve this concern.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Needs a new water dispenser!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great but the water dispenser regularly doesn't work and we have to keep emptying the water filter with water and reset it - it only works for a few hours and then needs to be reset again - bad design
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for sharing your experience with the Samsung refrigerator. Jyotidee, I have provided a Samsung link below about the water dispenser.
Samsung refrigerator water dispenser issue.
Here's the link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you have inquiries in the future, feel free to reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can provide this reference number 1145014405.
Thank you for choosing Samsung and have a great day!
^Rainly
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new refrigerator! Looks good, quiet, and can fit everything we need!
I would recommend this to a friendNope get something else for this kind of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of freezer space but the water features...I am having the same problems as everyone else. I got one whole glass of water before the water dispenser shot craps and in 24 hours it has yet to fill the ice bin. The spacing of the shelves in the top is a little odd also.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there HopWV, I understand how frustrating it can be when your Samsung Refrigerator ice maker and water dispenser are not performing properly. I would like to provide you with some helpful guides to resolve your concerns. See links below:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you have any persisting concerns, contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143898096. We appreciate you choosing Samsung in your home. ^Brad
Tis Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I appreciate the large area for cold food. It is one of the shorter models that fit into my mom's older home.
I would recommend this to a friendGreat Refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! I needed one that fit into a somewhat smaller space and Samsung had one that fit and had everything I wanted.
I would recommend this to a friend