Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I liked very good and it works good and I like it.
I would recommend this to a friendWorking great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this fridge for a week but everything is working so far
I would recommend this to a friendCourt clown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the French doors look nice, I prefer a single door.
I would recommend this to a friendGood
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good great good great good
I would recommend this to a friendrefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good only had it a couple of weeks outside water dispenser is great
I would recommend this to a friendnicce looks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for big or small family...my kitchen is not the big but it fit perfectly...look awsome in my kitchen
I would recommend this to a friendCompact Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator with good storage space. So far works good
I would recommend this to a friendI have a very happy wife
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guy’s was awesome and they help us with all of our questions we had.
I would recommend this to a friendPoor Quality refrigerator. Poor service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since 24hrs. of it's installation in our home No water comes out the front of the refrigerator. Service is slow a week, to then wait a few days to then be told another week for a part.Still not fixed.This is a 2,000.00 item. You should be ashamed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RosemaryC,
We understand how important a functioning refrigerator is in every household. We'd be more than glad to assist you.
If you need further assistance with the refrigerator, Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146369981) to help our team pull up your information.
Have a great day,
-Ernest-
Good Modern Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid modern refrigerator. Happy with the overall function and aesthetic of the product
I would recommend this to a friend- Cons mentioned:Defective
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it had to return first fridge as it was dented. Paid double tip for workers excellent job. Think that was unfair paid $30 to each group for the work they did but if fringe was not damaged we’d have saved $30. Please send with our gift card. We are waiting to buy a couple items
I would recommend this to a friend love samsung fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great work so far. loving the wi-fi and smart app form my phone.
I would recommend this to a friendNice fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 24 hours in but so far its great. Briģht lights and nice controls
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Has so much room with the French doors and the bottom freezer is so convenient.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, fits space available. Get a lot of compliments.
I would recommend this to a friend- Pros mentioned:Delivery
Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person Andy Skhal was great and very helpful. Delivery person Jackson Landgreen also awesome.
I would recommend this to a friend Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the room it has and LOVE the french door style.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! No problems with the water dispenser like others have mentioned. Easy install.
I would recommend this to a friendLove it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my new fridge, the styling is perfect for my needs
I would recommend this to a friendRun far away from this refrigerator
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in Oct 2021 and have had 6 service calls, water dispenser didn't work, ice maker drops ice while freezer is open (still not fixed) and now the refrigerator is DEAD. the main board is fried and that killed the condenser so they told me it needs a new condenser. I called customer service and told them I want a NEW refrigerator and they said to call back in 24 hour when my service ticket is closed. I am without a refrigerator and Samsung doesn't care in the least. DO NOT BUY THIS MODEL!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Connie,
Thank you for your feedback, we appreciate this. Your feedback is very important to gauge our products and how to improve further. We do apologize for any inconvenience that this has caused your recent purchase of our Samsung Home Appliance. We only want you to get the best experience using our Samsung product.
We will take this feedback very seriously to improve our products and to prevent these things from happening again in the future.
Below are the following links that will explain the issues you are having:
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Samsung ice maker makes too much ice.
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Please refer to the User Manual for additional troubleshooting steps on pages 55 to 57.
https://downloadcenter.samsung.com/content/UM/202108/20210817065517093/FDR_RF4500A_DA68-02657D-00_EN_MES_CFR_2007.pdf
Following information regarding Warranty:
Your appliance is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/RF22A4221SR/AA
You may call our customer service to speak to a live representative.
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144683785
Thank you for choosing Samsung. Have a great day.
Joe