Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Defective water dispenser
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser nor working. It just made noise but no water came out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Wood, I see you are getting concerned with your Samsung Refrigerator not working properly and know that is upsetting. I would like to lend a hand with a helpful guide. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
We are here if you need further assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143794710. We thank you for joining our Samsung community. ^Brad
Black stainless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black stainless steel kooks great in my kitchen. Fingerprints do not stay on refrigerator.
I would recommend this to a friendInstaller sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install delivery sucked. Almost got run over. Had to hire plumber and pay out of pocket. Experience was horrific.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall love this item. Sleek looking. Wish it was more fingerprint resistant but overall, happy.
I would recommend this to a friendWater dispenser broke in 2 days!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser broke in 2 days, ice maker is working fine! All reviews complaining the same issue! Did not expect this from Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SheeNA,
Thank you for giving us your feedback about your Refrigerator. We apologize for the inconvenience of having an issue with your ice maker since it stops working, and for the water dispenser that was broken.
To help you with your concern, I will provide you with a link that indicates a troubleshooting guide for ice makers and water dispensers.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
For the water dispenser, here's a related link: https://www.samsung.com/us/support/troubleshooting/TSG01001875/.
Also, you can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF22A4221SG/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144200620
^Rainly
Love rhe fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, so far its working well. The fridge cooled very quick and didnt have to wait roo long.
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator for replacing older refrigerators. Size fit our opening perfect. We also like the water in the door.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Super cold. Doesn’t make a lot of ice is only negative
I would recommend this to a friendWonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! Fits so much food and frozen items in a little space!
I would recommend this to a friendDisaster…stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice, but water dispenser broke on day 2. Now being told that it can’t be fixed and fridge would be refunded.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Carreraw,
We appreciate you giving us a review about the water dispenser of the Samsung refrigerator. Glad to know that you will be receiving a refund.
Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
^Rainly
Kathy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an excellent purchase. Fits perfect in thw space in my kitchen and is easy accessible.
I would recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still broke dont make ice or water they came out to fix it but didnt
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are aware of your refrigerator's condition. Let's extend our assistance, MatthewC.
To help rectify the water dispenser's efficiency, visit this guide below. Please fully watch the YouTube video and click on the embedded link about "Replacing the water filter."
Water does not dispense at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all
To get the diagnosis of the ice maker, we recommend reading through this link. An instructional video is recommended for watching and clicking the hyperlinks, such as "Other ice dispenser guide" and "Test button."
Samsung ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146551498, to help our team pull up your information.
Have a great day!
^Chrystel
Poor appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and exchanged for an LG refrigerator. Water dispenser quit working after 1 week AND it was a very noisy refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144567708.
-Noraina
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value on this Samsung refrigerator - and it works great!
I would recommend this to a friendWould pass on this Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water on the door has already stopped working, 2 weeks old. The unit is loud and the smart features are lack luster. Customer support is poor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Zioina! We are sorry to hear that you water dispenser is not working as designed. At this time we would like to provide a link that will help address your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001875/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143933093
Thank you for choosing Samsung. ^Nic
Rick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator we needed zero clearance for left French door against wall.Had to return it.
I would recommend this to a friendIt’s litty fridgy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this fridge slaps haha it’s crazy haha whoa look at this water spout
I would recommend this to a friendAmazing refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, looks amazing and very functional highly recommended!
I would recommend this to a friendLove it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price Superior quality love the finish just what we were looking for
I would recommend this to a friendbroken water dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with fridge but water dispenser stopped working after a week, Ice machine works fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there sadaboutfridge, I realize that you are experiencing some concerns with your Samsung Refrigerator not dispensing water and know that is alarming. I want to provide you some helpful information to ensure you get the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you need any additional assistance, reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143896245. We thank you for letting us be your choice for your home. ^Brad