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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $2,069.99

Customer reviews

Rating 4.1 out of 5 stars with 486 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 502 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love this item. Sleek looking. Wish it was more fingerprint resistant but overall, happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love rhe fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, so far its working well. The fridge cooled very quick and didnt have to wait roo long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator for replacing older refrigerators. Size fit our opening perfect. We also like the water in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Super cold. Doesn’t make a lot of ice is only negative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! Fits so much food and frozen items in a little space!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disaster…stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice, but water dispenser broke on day 2. Now being told that it can’t be fixed and fridge would be refunded.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Carreraw,

      We appreciate you giving us a review about the water dispenser of the Samsung refrigerator. Glad to know that you will be receiving a refund.

      Should you need support in the future, please do not hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still broke dont make ice or water they came out to fix it but didnt

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are aware of your refrigerator's condition. Let's extend our assistance, MatthewC.

      To help rectify the water dispenser's efficiency, visit this guide below. Please fully watch the YouTube video and click on the embedded link about "Replacing the water filter."

      Water does not dispense at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all

      To get the diagnosis of the ice maker, we recommend reading through this link. An instructional video is recommended for watching and clicking the hyperlinks, such as "Other ice dispenser guide" and "Test button."

      Samsung ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146551498, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Kathy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. Fits perfect in thw space in my kitchen and is easy accessible.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and exchanged for an LG refrigerator. Water dispenser quit working after 1 week AND it was a very noisy refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Your reference number is 1144567708.

      -Noraina Samsung

  • Rated 1 out of 5 stars

    Would pass on this Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water on the door has already stopped working, 2 weeks old. The unit is loud and the smart features are lack luster. Customer support is poor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Zioina! We are sorry to hear that you water dispenser is not working as designed. At this time we would like to provide a link that will help address your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001875/)
      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143933093
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value on this Samsung refrigerator - and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s litty fridgy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this fridge slaps haha it’s crazy haha whoa look at this water spout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator we needed zero clearance for left French door against wall.Had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, looks amazing and very functional highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broken water dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with fridge but water dispenser stopped working after a week, Ice machine works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there sadaboutfridge, I realize that you are experiencing some concerns with your Samsung Refrigerator not dispensing water and know that is alarming. I want to provide you some helpful information to ensure you get the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/
      If you need any additional assistance, reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143896245. We thank you for letting us be your choice for your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price Superior quality love the finish just what we were looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice dispenser stopped working three days after installation.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gabby,

      We appreciate your review of your overall experience with the ice maker of your Samsung refrigerator, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung refrigerator has ice dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144960451) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    WATER DOES NOT WORK!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. THE WATER STOPPED WORKING FOR A SECOND TIME THIS IS MY SECOND REPLACEMENT

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Qball951, I see that you are experiencing issues with your Samsung Refrigerator not providing any water and know that is upsetting. I want to provide you with some useful information to get your unit operating properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
      If you are still experiencing problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987414. We are so thrilled to have you as a member of our growing Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big the fridge is and it cooled down sooo fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator, it was a little pricey but worth every dime.

    I would recommend this to a friend