Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice dispenser stopped working three days after installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gabby,
We appreciate your review of your overall experience with the ice maker of your Samsung refrigerator, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung refrigerator has ice dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01209062/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144960451) to help our team pull up your information.
Thank you!
-Angelica
WATER DOES NOT WORK!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. THE WATER STOPPED WORKING FOR A SECOND TIME THIS IS MY SECOND REPLACEMENT
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Qball951, I see that you are experiencing issues with your Samsung Refrigerator not providing any water and know that is upsetting. I want to provide you with some useful information to get your unit operating properly. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
If you are still experiencing problems, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987414. We are so thrilled to have you as a member of our growing Samsung family. ^Brad
So good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big the fridge is and it cooled down sooo fast!
I would recommend this to a friendBlack Beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my refrigerator, it was a little pricey but worth every dime.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was very good, The Sales Man was very helpful and knowledgeable
I would recommend this to a friendBlack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drivers were great and good customers service,helped set everything up
I would recommend this to a friendNice fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Only had it for a couple weeks. Thanks
I would recommend this to a friendPerfect for small places
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is modern, sleek, and perfect for small places.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. It was delivered & set up rihhy on time
I would recommend this to a friendExact fit!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at 8 stores before finding this for our new entertainment space.
I would recommend this to a friendFrench Door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about it, especially the freezer!
I would recommend this to a friendSamsung bottom freezer refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. No problems so far. Looks good in my kitchen.
I would recommend this to a friendNot the best fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged delivered and after intallation, water dispenser keeps leaking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great unit. We love the black stainless color.
I would recommend this to a friendWater dispenser broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser broken like after a couple hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Thank you for taking the time to leave this review.
We understand you have a concern with the water dispenser.
To help you with the water dispenser concern please do check this link
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144982485) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Cons mentioned:Water dispenser
Nope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser did not work. After a few weeks the freezer drawer filled with water and froze shut. Replacement on order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello sr24501,
First, I apologize for your experience with our Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator with External Water Dispenser - Black stainless steel. We appreciate you reaching out to share your experience, especially about your issue with the freezer drawer filled with water and frozen shut. It's not our standard, and I understand your disappointment with the problem.
To help you with this, I am providing these links to guide you on the issue.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Frost forms in the freezer or refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109344
Cooling issues with Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
For warranty Coverage:
https://www.samsung.com/us/support/service/warranty/RF22A4221SG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144761864
Thank you for choosing Samsung. Have a great day.
^^Ross
No brainer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get the water to work. not sure why we have tried everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry about any performance issues you may be experiencing with your product, and we would love to look into this further with you. I am including a link to a helpful troubleshooting guide to support your concerns on the water dispenser (https://bit.ly/3IqdCPB). If you need further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955821) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Refrigerator review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but the height is shorter then expected
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with our refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I understand your disappointment regarding the height of your refrigerator. You may use flatforms to adjust the height of the product.
You may download the manual to review your manual, to know more about the refrigerator using this link.
https://www.samsung.com/us/support/downloads/?model=N0021726&modelCode=RF22A4221SG/AA
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144367600
^Mila
- Cons mentioned:Water dispenser
Caution
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went through 2 new ones and both had the same issue where the water dispenser would not work. Caution on this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Stauffers, I realize that you have some concerns with your Samsung Refrigerator water dispenser not working and know that can be upsetting. I want to provide you with a helpful guide for these type of issues. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
We are here if you need additional assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143814901. We thank you for being a part of our Samsung Community. ^Brad
- Cons mentioned:Water dispenser
The water dispenser doesn’t work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser doesn’t work. The refrigerator look pretty and style but have to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Monica,
Thank you for sharing your experience with our refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if the water dispenser doesn’t work. When it comes to your water dispenser, you'll want to make sure everything is in working order, otherwise, it may not dispense properly.
This link will guide you through troubleshooting steps on how to resolve your dispenser concerns.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may also want to check your warranty information by clicking on this link.
https://www.samsung.com/us/support/warranty/?model=N0021726&modelCode=RF22A4221SG/AA
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144349608
^Mila