Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Installation-none
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not installed yet! Last time they missed the mark--no refrigerator placed on the truck. Can a Manager call me to review my concerns. When rescheduled--the refrigerator and ice maker were scheduled at different times. Last time they were scheduled together.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144625128.
-Noraina
2nd fridge same model same issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer kept cold at -9 to 10 but fridge part set to 34 never dropped past 45.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ToddM, we understand how important your refrigerator is to you. Let us help you improve its cooling performance.
Most cooling concerns can be resolved by adjusting the refrigerator's settings, practicing proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Here are the links to help you:
https://youtu.be/ogwmuhLH4G4
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
You may also refer to these links for the recommended temperature you should set your refrigerator to:
https://www.samsung.com/us/support/answer/ANS00080450/
These are the links to help you in case you need to level your fridge:
https://youtu.be/56WIrCOKoiI
https://www.samsung.com/us/support/answer/ANS00062321/
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145216436) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Water Dispenser did not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser did not work. Took 2-1/2 hours to get through to someone that would help me on the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Kimberly, I understand you are have some concerns with your new Samsung Refrigerator. I know how frustrating that can be and would like to provide you with a helpful guide to ensure you are getting the best performance from your unit. Please see link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
If you have any further questions, feel free to reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143896527. We thank you for choosing Samsung and being a part of our family. ^Brad
Samsung should be ashamed….
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got this delivered….cancelled after ordering and reviewing online. Water line issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Terrible refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item sucks and Samsung has yet to fix the issue after only having it three weeks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello tommartin! We are sorry to hear that Samsung has yet to repair your refrigerator. Please know that we value you as a customer and we would like to communicate with you further via Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
using ticket number: 1143957866
Thank you for choosing Samsung. ^Nic
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 1 month and already doesnt work anymore
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hayes,
Thank you for your review. We apologize that your fridge no longer works, which is not ideal. I understand the importance of having your refrigerator working to use its full potential.
We like to inquire further about your concern with your Refrigerator.
Please feel free to get back to us via the following options for further assistance:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, give them this number 1144845753 to help our team pull up your information.
Have a great day.
^Chrystel
Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love to refrigerator!! The quality is great!! Love the no handle and print free. My daughter complimented me on selection
I would recommend this to a friendDelivery Team A+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery did an excellent job. letting me know arrival time and keep me updated.
I would recommend this to a friend- Cons mentioned:Water dispenser
Great for a smaller space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be five stars if the water dispenser didn't leak. Great fridge other than that. It would be too small for a larger family.
I would recommend this to a friend - Cons mentioned:No handles
NO Handle Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i do NOT like is there are NO handles on the refrigerator. You have to reach up top of the door to open the doors and they get prints all over the doors havening to close them with NO handles. Very poor design being fingerprints show up.
No, I would not recommend this to a friend Love this Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 Weeks in, and other than having to connect and then disconnect the water supply line the first 3 days several times to get water dispenser working consistently, this is an amazing fridge. We have a smaller area for fridge and this one is huge… Love the no external handles to bang your head and or shoulders on, the super narrow shelf for eggs, cottage cheese, etc…and how quiet and well lit up this fridge is. We are so happy with it and are so sorry to see so many negative reviews on what so far has been the best Fridge we’ve ever owned
I would recommend this to a friendVery good Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is very good, and the french doors make access to the food easy. I just wish there was a little more flexibility in configuring the shelves.
I would recommend this to a friendFridge Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, large capacity. It does all it say it will do and more. I love it. Will definitely recommend.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and appearance very good. Good product for the price.
I would recommend this to a friendsamsung 22 cu ft smart 3 door french door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge for what i needed to fit in a small space, an external water dispenser is a bonus so i dont need to keep my brita filter - the fridge is deep, so there's arguably enough space
I would recommend this to a friendNice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, helpful and frienly staff. Pricy. but nice
I would recommend this to a friendGreat one! Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient process at Beat buy- I recommend it ! I love the refrigerator- spacious & bright- exactly what I need
I would recommend this to a friendSamsung Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was a considerable upgrade from our old fridge. No complaints. Having filtered water and an ice maker is also nice.
I would recommend this to a friendScott
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of refrigerator for the size and price. Very pleased with our purchase.
I would recommend this to a friendPERFECT FOR OUR RV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME FRIDGE! LOVE IT IN OUR RV. PERFECT FOR WHAT WE NEED
I would recommend this to a friend