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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 486 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 501 reviews
  • Rated 4 out of 5 stars

    Kitchen appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very pleasant experience. But I haven't gotten my appliance is yet. So I really can't say whether the whole situation has been good or bad. Other than that, my only complaint would be that the store that I purchased my appliances. It was very difficult to find someone to help me. They seem to be very short staff. But the employee that helped me was very helpful and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product really adjust for a lot of things the freezer is so much big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. The stainless steel on the outside goes great with different styles of kitchens. Wish it was bigger inside but for the price it’s a great deal. When delivered it was damaged so we had to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator at a fantastic price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. After 15 years of using our old one, this felt like getting a new car. We walk by and make a comment every time about how nice it is. Works better than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 22cu. ft 3-door French Door Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small dent on right side on corner, and center of bottom freezer. Didn't want to say anything because it took so long to get it!! Delivery guys on time, difficulty with putting it inside door from the garage and husband took door off with no issues. We thanked them after setting it up, so efficient We believe the dents were already on it before delivery!! Everything working well!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as my last French door refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works well and looks good. The only con I have is that neither the refrigerator nor the freezer doors will close on their own. My previous French door refrigerator door would close when swung shut. This unit’s doors will not close unless you push on them. Often the flap that is attached to the left door will hit the latch preventing the door from closing. Once you know, it is only a mild inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT FIT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. The icemaker makes ice fast and the water dispenser works great. finding a French Door Refrigerator that fit our space was not an easy task but Best Buy came through for us. It was perfect for our smaller space. Delivery was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung French door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took extra time to have this appliance delivered to tenants after purchase date, but they are happy and have expressed their satisfaction with this refrigerator. They really like the drawer organization. I really like they have filtered water without opening the door, and that the ice maker is accessible inside freezer, rather than on door. In my experience, ice makers with door access have problems early on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reliable fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Quiet operation. reliable ice making, app allows to enable/disable features and change temperature Cons: Thermometer thinks it's cooler in the fridge than it is as checked by an analog thermometer, so we have to run it at its lowest settings. Can't monitor temperature from app. Ice can drop while freezer drawer is open. We also have had a hard time adjusting from a side by side with a larger freezer. Paired with the room that the ice bucket takes, it feels like the freezer area is small.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It saddens us to hear how the refrigerator's performance turned out to be. Let's move forward and help you with this, EricJW.

      To ensure optimal performance, we strongly advise setting the freezer's temperature to 0 °F (-18 °C) and the fridge's to 37 °F (3 °C).

      We highly recommend visiting and following the troubleshooting guide provided in the link below. Click on the corresponding bullet points that closely relate to your temperature experience. There are YouTube videos and hyperlinks included; kindly visit them.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      I have shared the manual with you so that you can learn more about using SmartThings on your phone to monitor the temperature remotely; please read pages 41-43. You can also scroll down to page 61 for troubleshooting steps.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202407/20240730235415951/FDR_RF4500A_DA68-02657D-04_EN-MES-CFR.pdf

      This additional guide is about properly organizing your food items for a more optimized and space-efficient refrigerator. Learn more from the hyperlink.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147582582, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    AP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, lacks any split shelves. Nice size freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge for my limited space! I wanted French doors and was having a hard time finding one that fit with the options I wanted. I got everything in this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! Works great and water and ice come great and it freezes good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a side by side we had. Storage room is very adequate. Would like to be able to store more taller items in the main area without having to remove a shelf but found adequate storage of taller items in the door shelves. The meat/cheese drawer has plenty of room as well as the vegetable bins. Probably won't use the water dispenser as we prefer one dispenser in the door but ice tub in the freezer adequate; have to open freezer to get to the ice but that's OK. Freezer smaller than side by side but again adequate. Can now store a frozen pizza in it. Couldn't in the side by side. Overall very pleased with this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love his refrigerator! Makes perfect ice. and the water dispenser is so convenient. It also shows the refrigerator and freezer temperatures. The bottom freezer is so convenient and so is the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a "small" fridge, it has a lot of room! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roomy Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, am very pleased. The only regret I have is that I should purchased it with the icemaker access through the door. Other than that, am a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice frige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice frig I just have to hook up the water hose to make ice and dispense water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig for a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator for a small space! Good price, too. Shelves can be arranged as you like. Nice cheese/meat drawer. The freezer is spacious, with 2 compartmens. The top shelf pulls out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were awesome and very pleasant. They handled the product with care. Thank you. I wish the refrigerator had a drip pan for the water, that's my only disappointment orher than that im pleased with the product

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Has everything we need. Plenty of room and makes ice rapidly. Looks great in my kitchen.

    I would recommend this to a friend
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