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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 507 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 507 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love his refrigerator! Makes perfect ice. and the water dispenser is so convenient. It also shows the refrigerator and freezer temperatures. The bottom freezer is so convenient and so is the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for a tight spot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Refrigerator! We wanted to update our current unit and get a lower freezer and dual doors model to fit our narrow space and this one fits. Looks and works great in the kitchen. Love the led lighting and the Samsung Smart app. Best Buy was able to match price and bring in the unit quickly to Rapid City store. Only issue I have are 2 minor dents on lower left door. Not huge, discovered while unpacking. We are an hour away from the store and I didn’t feel like loading it back on the trailer to bring it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig for a small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator for a small space! Good price, too. Shelves can be arranged as you like. Nice cheese/meat drawer. The freezer is spacious, with 2 compartmens. The top shelf pulls out.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    All in all i do like the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge recieved water quit working needed to be replaced. Second one doors squeek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roomy Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, am very pleased. The only regret I have is that I should purchased it with the icemaker access through the door. Other than that, am a happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge to replace an older Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the fact it has no handles. The kiddos would always hang on the freezer door handle on our Samsung fridge we just replaced with this new one. Our old Samsung fridge kept having issues wth the fridge not cooling (freezer was still working) - samsung covered the costs to repair it a couple of times and the third time it died, we just decided to buy a new fridge. I've always had great experiences with Bestbuy and Samsung so we stuck with Samsung again for this fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and interior space in the freezer and the refrigerator. Opening the doors from the top (there are no handles), gets old, quickly. The water dispenser worked for one week, and then stopped working. That is my only access to filtered water.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you liking our home appliances Annie. Despite your concern about the refrigerator, to help you with this, let me share some links.

      Sometimes messes in the fridge require deep cleaning and, to get the job done, you have to remove the refrigerator bins, shelves, and drawers.

      How to deep clean your Samsung refrigerator:
      https://www.youtube.com/watch?v=vWp2bnE3uhQ

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      Water does not dispense on page 58.
      https://downloadcenter.samsung.com/content/UM/202212/20221230134429582/FDR_RF4500A_DA68-02657D-02_EN_MES_CFR.pdf

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145421149) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge! Works great and water and ice come great and it freezes good

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 1 out of 5 stars

    Not good.......AT ALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my fridge replaced twice already all for the same reasons as everyone (water dispenser). Odds are, I will probably need it replaced again. Although, so far it's lasted the longest. With this replacement, it had a couple of small dents. I would usually be very upset, however, it's still working so I rather it work. Dents aren't that visible. Probably one of the worst fridges you can get.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we thank you for your review and we are sorry to hear of the concerns you’re having with your appliance. We’d like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144086243) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a "small" fridge, it has a lot of room! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice frige

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice frig I just have to hook up the water hose to make ice and dispense water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. There is so much room. I especially like the smaller drawer that is kind of forgotten about on the bottom. I use that to hode all my candy bars and things i dont want eveyone to see when they open the fridge. The ice cubes are so clear and perfect for my ice tea. I can't believe i could enjoy a refrigerator so much.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small space for a refridgerator. This one does like a glove and is so much more spacious than our old refridgerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great amount of space for a smaller fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, very well lit inside, ice maker produces a good amount of ice. Freezer drawer has lots of space. Average temp inside fridge is 42 when set on 37. Love no handles.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect Investments.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice investment, it is excellent producing Ice, keeping items fresh. It is easy to clean off fingerprints and it has a lit if room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It was covered in plastic, inside and out, I think the delivery people should have removed plastic. It’s a great design, it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great depth, lots of space. Extra hidden storage . Love it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of internal space, lots of space in the ice maker area. It is great for a small family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refrigerator. T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer has a lot of space as does the refrigerator itself. It has a nice appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 3rd REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3 Refrigerator because we needed the door switched and the door would rub and maks noises. This refrigerator is awesome, wish we went with this one first.

    I would recommend this to a friend
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