Customer Ratings & Reviews
- Model:
- RF22A4221SG/AA
- SKU:
- 6471973
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.
This summary was generated by AI based on customer reviews.
Water dispenser problems :(
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so sad! I really like this fridge, however, the water dispenser keeps malfunctioning :( The first one I got, the water dispenser stopped working on the 4th day. Best Buy replaced the fridge (I wanted the same model because surely that can't happen twice in a row) and now the water dispenser stopped working on the 3rd day. Has anyone figured out what is going wrong and how to fix it??
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello cyma,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as your water dispenser stopped working. I understand how important it is to have a working water dispenser. We appreciate your patience in dealing with the situation and we apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you on the issue. Just click on the issue you're experiencing with your dispenser.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144509430.
-Noraina
DO NO BUY SAMSUJNG FRIDGES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to report that my experience to buy a new Refrigerator has been a struggle; not because of BEST BUY but due to the lack of quality of SAMSUNG proldujcts. So far, I am going on my third refrigerator and 1 1/2 month of hassle exchanging fridges on accojunt of SAMSUNG's not poor but bad quality products. While BEST BUY amd their stadd has succesfully tried to mitigate the agony suffered by me and my family, the fact remaikns that SAMSUNG as a manufacturer of refrigerators leaves a lot to be desired. BEST BUY however, has proven their commitment to deliver anm excellent service and support for the products they sell iknm their stores. Three refrigerators and still counting.
No, I would not recommend this to a friendSamsung Refriderat9r
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refridgerator is not level so everything rolls to 1 side they tell me its my floor but they won't help me level it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Denise,
We understand your disappointment with your unbalanced refrigerator. Let us help.
Here is a link to the user manual; kindly go to page 27 for a guide on how to adjust the legs of your refrigerator.
User manual.
https://downloadcenter.samsung.com/content/UM/202407/20240730235415951/FDR_RF4500A_DA68-02657D-04_EN-MES-CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149472518) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Perfect Fridge if you have limited space
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Fridge! We have such a small area in our kitchen for the modern Refrigerators. Most fridges that will fit are very basic and don't have ice machines or water dispensers. This one is modern, has everything we like and we can control it with our phone which I think is super cool. Very satisfied with this purchase!
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but I have a toddler and it was opening the freezer all the time and kept it open all the time.
I would recommend this to a friendSamsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The space between shelves is a little short and the freezer space is a little smaller than I expected, otherwise it was a good purchase. There is a super small dent in the side so that was unfortunate, but customer service was helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, Nick.
We understand your frustration if you find that the spaces between shelves are shorter and the freezer space is smaller. This is a great suggestion, and we appreciate your input. We will forward your suggestion to our engineering team to see if adjusting the spaces on the shelves and freezer could be an option for future models.
Have a great day.
^Camille
Nice refrigerator, good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid-sized refrigerator. Delivery and installation was excellent.
I would recommend this to a friendgood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator is wonderful. Only problem it did not come with an ice scoop The installers did not level the refrigerator out
I would recommend this to a friendHorrible Experience with Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I purchased this refrigerator, I measured both my door frame and the actual refrigerator. I even went into the store to see measure it in person. Sure it would fit, I purchased it and paid for delivery and installation. On the day of the delivery the installer looks at my door and states it won't fit. My husband asked them to attempt to bring it in (it was still on the truck) because we were sure it would. They said no, and that it wouldn't fit. It was returned. The next day I went to my local appliance store and gave them the measurements of my door. They suggested THE SAME REFRIGERATOR. I explained to them what happened, they assured me it would fit. A few days later it was delivered and low and behold fit right through the door. No problems. Not even a tight fit. I was happy to have a new fridge but so disappointed in Best Buy's customer service. Their ineptitude cost me an extra week without a refrigerator and another day taken off of work for delivery. I actually do have this same exact model and I love it. The fridge is GREAT, just get it from somewhere other than Best Buy
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Grwat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great fits in the space not many would fit in.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plenty of space. Smart features. Alarm if door os not shut o great
I would recommend this to a friendWonderful fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no intention of buying this fridge. But after all was said and done, I decided to do it. I was skeptical. Well, after 4 months, I am convinced I made the right decision. My fears have been put to rest it is a great fridge. Quiet, efficient, roomy, makes a ton of ice! If you have doubts like I did, just try it. You, too, will fall in love.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator. It keeps food fresh for long time.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is everything I had hoped for and more. I have absolutely no complaints. The installers were faster than I had expected and the salesman went above and beyond to help me find the perfect appliance.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. The things I don't like - no door pulls; shelf spacing. The things I like - the water is filtered for both the ice and cold water; fingerprints do not show. lots of storage in the doors.
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice for the price I’ve been looking for awhile and it beats my expectations
I would recommend this to a friendGood purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size that fits in my kitchen and has a plentybof space
I would recommend this to a friendThe Perfect Fit for us!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having a very hard time finding a refrigerator that would fit in the space available.This 22ft Samsung was the best choice.The depth is great and the height is perfect, Love the 2 door with plenty of room for all of the groceries I buy! The pull out bottom freezer is so roomy and I really like the pull out drawer above the freezer basket.
I would recommend this to a friendVery pretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing product Best Buy is awesome and the best
I would recommend this to a friendprincipal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought it in closeout best buy in bellflower and it was a very good deal
I would recommend this to a friend
