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Customer Ratings & Reviews

Your price for this item is $4,139.99

Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the smart features of the refrigerator, such as the touchscreen, music player, and spacious interior. They appreciate the convenience of the Family Hub and the Flex Zone. However, some customers have experienced issues with the ice maker and have concerns about the lack of storage space and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 356 reviews
  • Rated 5 out of 5 stars

    Simply Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply great and wonderful best value for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but storage spaces are small on door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find product Samsung - Family Hub 22 Cu. Ft. 4-Door Flex French Door Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel really nice and chic. However, storage for condiments insufficient on both sides of the doors. Not wide/deep or tall enough to put condiments such as ketchup, mustard, mayonnaise, salad dressings, etc. The computer feature on the front door is awesome. High tech! I would recommend with above caveat.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new fridge after years and this makes up the change. I have heard of problems and a lawsuit with the ice maker, but so far i have not run into any issues besides it taking a minute to receive crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Family Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator with amazing space in both the refrigertator as well as the ffreezer. The touchscreen on the front is an added bonnus as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in warehouse but can’t wait to have it delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent , indoor camara is awsome and screen has multiple useful apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cools tremendously fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools tremendously fast looks great and cleans up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and very functional fridge. I love it. Cool features

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Family loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves this refrigerator. The ice maker could be better but over all a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek looking. All fancy functions works great for now. It is nice to pull up recipes directly on screen. Screen saver with pictures is a nice feature. Thing I don’t like about is that it gets finger stains very easily ( every time you open, even your hands are completely clean). It’s cooling motor is much louder than my previous refrigerator. I also notice some light layer of ice forming on drawers and shelves of frozen section..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features & specs,love the touch screen panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife & I are excited to have such amazing fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with my purchase. Really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Music

    Rated 4 out of 5 stars

    Cool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator has a lot of uses. You can play music get recipes and much more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great technology,music, recipe, white board, bixby

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the layout of the new refrigerator. It is easy to get to the refrigerated items inside. The double door refrigerator/freezer combo is a nice touch. He computer is useful and integrates the of the Web. With that said it seems a little small ish on the inside of the refrigerator for storing items. It also does not integrate with Google pictures for Amazon pictures and you must use a Samsung account to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this fridge with the adjustable and retractable shelving. The flex zone is amazing. It's great to have the added flexibility when needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read carefully

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for 2 weeks, and found out the reason it’s not making ice is bec Best Buy sold me an appliance with no ice maker (fluffed with styrofoam) , no condenser and motor. The open item was a display item sold to me. 3 star for Samsung for coming and evaluating the unit within the week and being truthful for finding out the missing parts, but less 2 star for not owning to help to make it functional. I was advised to return item to the store. 3 star for Best Buy for accepting the item back but no compensation for spoiled food and the aggravation of having no functional ref for weeks. The reps were accommodating but not compensating. They took the item back and refund my money period. Surprises I received a certificate for $170 in my email, ok that’s good but when I went to the store, it won’t go through. The certificate is empty! It’s a learning curve, very unexpected. For something like this to happen to a consumer who just want to purchase an item, turned out a series of bloopers . Wouldn’t want this to happen to others.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mirror image from smart phone ability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took self-training to work through how to use the front panel. Am having to get use to the small freezer side at the left bottom though have the ability to turn the flexible side on the lower right to a freezer if needed which I like the flexibility. Husband likes the wine storage for this area. Wish I had a small drawer in the top portion for storing cheese and deli meat. Side door storage is really small which is a negative to me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for highlighting these wonderful features. Samsung is delighted to be a member of your household. ^Lo Samsung

  • Rated 4 out of 5 stars

    Amazing fridge with extras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself works amazing!! No issues with functionality and the ability to use two different temperatures for the bottom chambers is a very nicely added bonus. The wine setting is fantastic and leaves wine perfectly chilled. As for the smart tablet, it does not work the best and the browser constantly crashes. Mostly used for music as the speaker is relatively loud and there are no issues with either of the music apps.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator has ample space with lots of great features and is beautifully user friendly designed. It is an excellent choice! Welcome to the Samsung family! ^Lena Samsung

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, but the only thing I don't like is the ice maker to small.

    I would recommend this to a friend