Customer Ratings & Reviews
- Model:
- RF22N9781SR
- SKU:
- 6196197
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers value the smart features of the refrigerator, such as the touchscreen, music player, and spacious interior. They appreciate the convenience of the Family Hub and the Flex Zone. However, some customers have experienced issues with the ice maker and have concerns about the lack of storage space and the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Music
Smart Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the refrigerator of the future. This refrigerator plays music.
I would recommend this to a friend Great look front
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung hub put in my home is looking great and amazing technology.
I would recommend this to a friend- Pros mentioned:Spacious
super
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most beautiful fridge we have ever owned. Look for it.
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item, really convenient and modern, full of tech
I would recommend this to a friendFlex zone soft freeze does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this refrigerator to have a flex zone that would allow for soft freeze of ice cream at 23 degrees. Unfortunately, as demonstrated by the ice cream soup, it maintained a temperature between 27 and 30 degrees. Best Buy switched it out for another unit which did the same thing. Had a technician from Samsung come buy who verified it was running hot but Samsung said it was within "specifications" and they wouldn't do anything about it.
No, I would not recommend this to a friendGreat Samsung Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is excellent product from Samsung. Fridge space is very good and in good order We are really enjoying Music You tube, Family photos , Music, so many apps can be down loaded on to Fridge screen It has good features like to tract the product by expiry date and order.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we bought this particular model. Love the camera feature.
I would recommend this to a friendProblems with Icemaker & Touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker often freezes and have to spend atleast an hour cleaning it. Touch Screen doesn't work after a while. Both these issues seems to be very common.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Abhi, I understand that you are experiencing ice maker and touch screen issues with your Samsung Refrigerator. I understand this can be alarming but we would love the opportunity to speak and ensure everything is operating properly for you. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143563602. We thank you for being a part of our Samsung family. ^Brad
- Cons mentioned:Connectivity
Astonishing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful inside & out! Connectivity & Pandora... wha?
I would recommend this to a friend - Cons mentioned:Ice maker
Issues with ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was not even 8 months old and ice maker stopped working.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mis2019,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the ice maker stopped working.
To help you with this, I will provide a link that indicates an article about the ice maker that is not working.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF22N9781SG/AA.
Also, here's a link to available ice maker repair services: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144655321
Thank you for choosing Samsung, and have a great day!
^Rainly
Happy wife happy life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy Wife Happy Life, So far it is a great purchase. Wife is happy therefore I am happy. Slowly converting over to a smart home and this a nice step.
I would recommend this to a friendAwesome Frig!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have now had our refrigerator for over a month and absolutely love it. We have a full size freezer downstairs, so use 3 sections as a refrigerator and one as a freezer. Love the sound system, calendar, inventory dates, and everything about this frig so far. Haven't had any issues.
I would recommend this to a friendGreat design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful. Love the design, but have not installed it yet as we're in the middle of a kitchen remodel. Hope it functions as good as t looks
I would recommend this to a friendGood refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an LG that broke after a week. Everything works great except maybe the speak functionality. It's not as responsive as what I am used to with Siri and Alexa.
I would recommend this to a friend- Cons mentioned:Ice maker
Im no sure if is worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water have wire taste plus is come so litle weter true it takes forever for fill a cup ice is only for probabli 3 cups half way
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chalo,
Thank you for bringing this to our attention. I see you have some concerns with the fridge. I sincerely apologize for the inconvenience this has caused you.
Please know that we value your feedback. We will continue working on improving the quality of the products and services we offer.
When it comes to your water dispenser, you'll want to ensure everything is in working order; otherwise, it may not dispense properly. For example, the water line needs to be connected correctly and needs good water pressure. A clogged water filter can cause problems like reduced water pressure or bad-tasting water. And remember, Child Lock can keep you from dispensing anything at all.
Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad.
Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/
Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator. (Flush approximately 6 minutes.) To flush, press a large glass or cup against the water dispenser lever. Fill the glass, empty it, and then repeat.
Flushing the water line on page 36
https://downloadcenter.samsung.com/content/UM/201812/20181210134815685/T-TYPE_RF9500N_DA68-03460M-01_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144780368
Have a great day.
^Charles
Wonderful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought this refrigerator and we love it so much. It has a small computer which comes in handy. You can look up recipes and leave a note and shows the weather. It does so much more.
I would recommend this to a friendAwesome fridge/fully loaded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this fridge for about three months now and it’s been great so far, only issue I have had was that the fridge is like 1” or half inch taller than what 99% of them are which caused complications for me with my cabinet design but I moved up the cabinet
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator, does everything and more. Communicates with all other appliances with wifi. Half of the bottom can switch between refrigerator and freezer.
I would recommend this to a friendHappy customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best!!! This refrigerator is a life saver. I have a toddler who just can’t sit still but playing lullaby songs from YouTube on the tv screen, she loves it. It’s one sophisticated appliances. .
I would recommend this to a friendSuper handy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge. We were on the fence about getting the smart fridge, because who really needs another screen? But we’ve used it every day. Being able to have the recipe on the screen is so handy. 10/10 would purchase again.
I would recommend this to a friend