Customer Ratings & Reviews
- Model:
- RF22N9781SR
- SKU:
- 6196197
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers value the smart features of the refrigerator, such as the touchscreen, music player, and spacious interior. They appreciate the convenience of the Family Hub and the Flex Zone. However, some customers have experienced issues with the ice maker and have concerns about the lack of storage space and the price.
This summary was generated by AI based on customer reviews.
Awesome Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is so awesome! I love that I can sync my calendar appointments from my phone and upload my own photos. Another cool feature is the cameras inside the fridge Incase I forget what I need when I get to the store!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that you're getting great use out of the Family Hub features, Nicb. ^Lo
Refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product for me the computer system wouldn’t work properly. Returned item for another brand
No, I would not recommend this to a friendoverall great and easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything went well from our experience with the salesman at bust buy and the delivery men did a good job we will refer bust buy to our freinds we are very happy with our purchase
I would recommend this to a friendThe technology is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The extra room in the unit is great. The camera system and WIFI really helps out if you are in need of something at the grocery store and you are not sure if you need it or not.
I would recommend this to a friendGreat Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't fully moved into our new house yet, also don't have internet hooked up quite yet. We are very excited to use all the features on this fridge, however w/o internet many have gone untouched.
I would recommend this to a friendBrand response from Samsung
Posted .Hey JerG, thank you for the 5-star review. Enjoy the great features your Samsung refrigerator offers. ^Shifa
I love technology
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is everything I expected and much more. The features are amazing. Our children love it, we love it as a family. It was worth the money for sure!!
I would recommend this to a friendPerfect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone loves our refrigerator they give so many compliments on it every time someone see it
I would recommend this to a friendAmazing Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it just before Thanksgiving, amazing piece that every fridge shouldn't be without. It truly brings that family together and in the kitchen of all places. Definitely a must for every home.
I would recommend this to a friend- Cons mentioned:Ice maker
Stay away from Samsung appliances!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months the ice maker froze up and wouldn't make ice! We had to buy a counter top ice maker! Weve only had problems with the ice maker but go online and search Samsung refrigerator problems! Inside camera works when operating it from the screen but could never get it to work on the phones while at the grocery store. The screen has froze up a few times. Theres a switch hidden behind the panel. Remove the cover and turn it off, then back on to reset the computer Dishwasher, microwave, washer & dryer all had problems just out of warranty! I'll never buy appliances again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tallchevy350
We appreciate your patience in dealing with the situation you're having right now with your Family Hub 22 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator Ice maker not working properly. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
I highly recommend visiting this link for the reference guide:
Samsung Family Hub out of sync with the phone https://www.samsung.com/us/support/troubleshooting/TSG01109895/
Update the software on your Samsung Family Hub smart fridge https://www.samsung.com/us/support/answer/ANS00086663/
Features missing after Family Hub software update https://www.samsung.com/us/support/troubleshooting/TSG01212563/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF22N9781SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144655317
Have a great day.
^Charles
Easy to app and delete apps and quality of camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I are enjoying our new Samsung Family hub 22. We love the fact that we can look at pics of our family memories on the fridge.
I would recommend this to a friendKinda small inside, finish comes off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, fair internet screen options, nice to have TV mirroring or radio options.
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this it keeps track of my grocery list and I use my Pandora radio and my ring with it. Fantastic I may have to fire alexa...lol
I would recommend this to a friendWe love the LED screen. So many uses.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge for the counterdepth space and also we love the led screen. The ease of adding shopping items to your shopping list comes very handy.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite part of the refrigerator is the dbl doors on the freezer. Love that the bottom right door can be used for freezer or refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love the features and design of this refrigerator. Thank you for choosing Samsung. ^Lo
Love this fridge!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has exceeded my expectations. It looks amazing and has been a real talking point with anyone that comes over. They love it!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung loves to hear that you love this fridge! We are happy to hear that this Family Hub refrigerator is the perfect fit for you and your home. ^Lo
So far everything we expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, stylish, performs well, like the four door design.
I would recommend this to a friendnice addition to my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far no problems, nice looking refrigerator and likes the music apps most!
I would recommend this to a friendAmazing Hi-Tech Product from Samsung..!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this refrigerator and the amazing huge Screen that gives you so many options for your day to day activities.
I would recommend this to a friendNew fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is first class. Way more roomier than our last one and the screen on the front is fun to play with.
I would recommend this to a friendSmart refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice refrigerator, works well, for now everything is going super
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic news, PitA. Thank you for choosing Samsung. ^Lo