Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $4,139.99

Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the smart features of the refrigerator, such as the touchscreen, music player, and spacious interior. They appreciate the convenience of the Family Hub and the Flex Zone. However, some customers have experienced issues with the ice maker and have concerns about the lack of storage space and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 356 reviews
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kitchen I love watching something During the cooking

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're very pleased to hear you found the right match for you! Thanks letting Samsung be part of your home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Cool looking fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is definitely the center piece of out kitchen looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever bought for my kitchen .. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and enjoy the computer options on the door. State of the art!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is what we were striving for, Brent. Thank you for choosing Samsung. ^SuSu Samsung

  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and all the on screen apps and modes make it fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style of this refrigerator and the display is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family Hub is a little hard to make it do what I want it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the best fridge we ever had bbb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s really nice to have screen and speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, food have been staying fresher and ice maker is good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great review from a great customer like you Pete. Thank you for making Samsung part of your home. ^Shifa Samsung

  • Rated 5 out of 5 stars

    Good for your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best invention from Samsung. Excellent overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are still new but I like the way they look in my kitchen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerador

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very small does not have storage capacity the luxury living room display limits it a lot the bottles or gallons of milk take up all the space

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with Samsung Refrigerator and I would like for you to get the most of your machine. I have some helpful information that I would like to provide. See link below:
      https://www.samsung.com/us/support/answer/ANS00084845/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All bells and whistles, what can I say all my friends love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this fridge "Happy wife happy life" ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator, Washer and Dryer are very good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love hearing from our satisfied customers like you, Kiran! Thank you for the 5 stars! ^Mae Samsung

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the coolest products I've ever bought.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 2 years

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge back in 2019. Now the freezer and ice maker stopped working. It’s an expensive trash.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bern, I understand that you are having problems with your freezer in your Samsung Refrigerator and know how frustrating this can be. You unit could still be under warranty and I would like to assist in getting your unit operating properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/
      If your issue is still persistent, please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143550371. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 3 out of 5 stars

    Not enough storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks huge and love the look of it but we’ constantly struggling on trying to fit everything in there. Let’s not even talk about the freezer :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t download apps. I can’t load my pictures as a screensaver. I can’t see a full screen when I want to watch YouTubes videos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Extended Warranties from Best Buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 1 year this Refrigerator Broke today. Horrible constant squeals from compressor, loss of cooling. Called Best Buy with my extended warranty from geek squad. The first service company they scheduled canceled via voicemail. When I called back, Best Buy Geek Squad told me there was no one to service my Fridge and that they would call me when they found someone. And that if I didn't hear from them to call them in a week or two. Don't buy the extended warranty on things from Best Buy. They only give you the run around and you get no assurances that anything will actually be fixed.

    No, I would not recommend this to a friend