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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,197 reviews
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    Love the clean lines and really spacious.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth is a refreshing change. Surprisingly spacious and so much easier to see everything. Wish the trays were movable but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator just fit the room in my kitchen and works well. The delivery technicians didn’t install it when they found there was a little leak with my waterline valve. I gotta have a handyman to replace the waterline. When the service technicians came to install the fridge later they told me the old waterline was ok to use. So I was confused. Anyway I think Best buy service is pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this about a month now. The refrigerator is running very well. The only item that I can say is the icemaker is a little loud. The refrigerator seems well balanced, and is keeping items code. I would buy this again.

    I would recommend this to a friend
  • Cons mentioned:
    No light

    Rated 4 out of 5 stars

    IT IS A GOOD SIZE FOR A COUPLE VERY NICE LOOKING.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY LIKE THIS REFRIGERATOR. COUPLE OF THINGS THAT WOULD BE NICE. THE WATER AND ICE HAS NO LIGHT SO IF YOU ARE FILLING UP A DARK CUP IT IS HARD TO SEE WHEN TO STOP. ALSO IT HAS NO PLACE TO PUT THE BUTTER, AND THE DRAWERS THAT ARE ON THE BOTTOM ARE HARD TO PULL OUT

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars if the ice maker worked better and produced more ice, I was told it would work after a few days but it’s been 9 days and it still hasn’t filled! We might be lucky to get a couple glasses of ice in a day. I had to buy ice trays!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Value for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy withe the refrigerator so far. We have only had it for a week, so only time will tell how it will hold up. The only things we would change are the bottom two drawers. When filled they don't slide well and the water dispenser need a light

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was just what we needed. We are a family of 2 and didn't want a large fridge that took up more space than necessary. The counter depth was our most sought after option since it wasn't as "deep." I do wish that there were more features on the water/ice maker, but it makes it pretty simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator about month and half ego and we are really happy with it is very spacious it keep everything very fress and the freezer wirks perfecrly i woul recommend it you will be happy too

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It keeps everything cold and it is quiet. Love the sleek design. Best Buy customer service has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Satisfied product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent. I want to recommend people to purchase it. It has enough storage space. I fully satisfied it.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung Side by Side Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few reservations after reading previous reviews. Have had this fridge for three weeks now and absolutely no complaints. It's quiet, the temp. stays constant and it looks great. Plenty of inside room with the counter top depth model. No problem with finger prints and the Samsung sticker on the front easily came off with soap and warm water. Only complaint is it should have a light at the water/ice dispenser but that's minor.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    A good basic refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was purchased sight unseen. It is a very basic unit and works well but lacks some of the accessory parts like an egg shelf, smaller drawers for cold cuts, cheese and other smaller flat items. It is counter depth and the doors open wide enough to remove the bins.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Good Refrigerator for the price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering it's price, it is great refrigerator. Good slick design with counter-depth for under $1300.. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new counter depth fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an excellent choice we Love the Samsung fridge just right for us only time will tell how well it is

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and sleek design. Very quiet with plenty of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Minimalistic and descent looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimalistic and descent look, Excellent price to quality.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    LOVE MY NEW FRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an absolute addition to my kitchen. I love it; it replaced a refrigerator I had for years and it makes me happy. There is so much more room. And........the fingerprint-proof stainless steel is something I appreciate because I am a little OCD. The delivery by Best Buy Independent Contractor was on time, swift, professional and thorough. I would give this fridge and delivery 12 stars! Happy, happy happy!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but makes funny noise sometimes. Very sleek look and good value.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Samsung 22cuft refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for Samsung 22cuft side by side refrigerator RS22T5201SR. I am dissatisfied with this refrigerator. For the most part the refrigerator does what it’s suppose to do(ie. Keep things cold and frozen) but that is where it ends. The ice machine is absolutely terrible. It is by far the slowest ice maker I ever used. My son and I are the only ones that use ice regularly and the ice machine cannot keep up. The ice bin capacity looks large and sufficient but I can’t tell you it is not. Additionally, this is not a terrible issue, but the shelves are not exactly adjustable. There are designated locations for the shelves and that is it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Xboxer, I understand you are having some concerns with your ice maker in your Samsung Refrigerator and know that is alarming. I want to provide you with some helpful information to ensure your re getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/
      If you are still experiencing issues, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143643127. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Buy some ice trays.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love this refrigerator. Alas, that is not the case. It is a 5 star fridge in every regard EXCEPT ICE MAKING CAPABILITIES. If you start empty, it takes two full days to fill the hopper and that is on the power freeze setting! Beautiful fridge but disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there RJones, I would like to congratulate you on your new Samsung Refrigerator. I understand you have some concerns about the ice maker on the unit and I understand how alarming that can be. I would like to provide you with a helpful guide to ensure you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143833083. We thank you for being a part of our Samsung family. ^Brad Samsung