Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,197 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great buy!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! I waited a few months to have it delivered but absolutely worth the wait. The sleek design is great. I thought it would be weird without the handles on the front but actually I don't know how I could ever go back to handles not tucked in. It has the same storage space inside as my old one that was not counter depth. I would absolutely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy no regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to buy 3 refrigerators over the last 10 years and this one by far has been the best one. Ice dispenser is big and easy to use. Keeps foods at the right temp and built with intentionality as space is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Nice Refrigerator.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Would be better if it had two drawers in the freezer. The installers did a good job the second time around. The first time they didn't have necessary fittings to hook to plastic tubing. I got parts from Menards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent fridge/freezer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design! I prefer a side by side since you can put freezer items on shelves rather than stuffed into one compartment as in the bottom freezer models. This fridge/freezer is a pleasure to use and it has a Holiday mode which is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    No light

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, lots of room, but no lighting for the water or ice maker dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Spacious

    Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space and works amazing. Love the counter depth and the ice and water dispenser are great.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing issue

    Rated 1 out of 5 stars

    Poor Quality Control

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely been disappointed in Samsung appliances as of late. This is my 2nd model that is having the same exact issues. The first counter depth (same exact model) Samsung refrigerator we purchased would freeze up out whatever was against the rear wall (inside). We ended up having to exchange and when the new one came in, we were having the same exact issue. The first one started having problems the first week, and now the newer one started after 2 months. Even with the temp turned up as high as possible (43°) everything that is close to the rear wall freezes. I have the freezer at 30% capacity and it's doing the same thing. Extremely dissapointed with Samsung It would not recommend them or buy any of their products ever again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! I have this link (https://bit.ly/32BSfIe) that may be helpful to you. It has information on what to do if items in your refrigerator are freezing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple to work. Each shelf has its own air supply. Slim, counter depth with no handles is what i needed.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 3 out of 5 stars

    Not what i expected!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this counterdepth because the refrigerator location is limited in my kitchen.. but pkease tell me what the point of getting a counter depth refrigerator if the doors open up so far they smash into the counter???? I called the manufacturer to see if there was an option to limit thw door opening.. even if i needed ro purchase.. but NOTHING.. so now i have 5 These ugly bumpers on the wall and i had to duct tape a piece of rubber in the hinge.... yayyy brand new refrigerator and it needs duct tape... and my wall looks ridiculous.. not to mention i have to keep it pulled out still so buying counter depth was pointless... Oh and its not fingerprint resistant as claimed.. The water filter makes my water taste like crap... I wish i could return this and get a GE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    ok, not great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 18 year old counter depth Kitchenaid side by side needed replaced. Only a couple options fit in the space. Based on BB, we ended up with this. Things I like a) fingerprint resistant b) water on door can fill a water bottle c) quiet Don’t likes a) only 2 drawers on frig side and no meat/cheese tray Also the bottom drawer is smaller to accommodate water filter b) shelves are few and more space between. not very user friendly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your feedback means a lot to us, HopC! Samsung values your opinions, and uses this information to help us continue our never ending efforts to always be improving the customer experience. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Super Quiet Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This super quiet refrigerator is built energy efficient. The Samsung SmartThings allows you to control the temperature remotely, can tell you if the doors open, and will keep track of the food. Unfortunately, however, it won't close the doors for you. Due to size restrictions, I needed the smallest refrigerator to fit in the space. So the no exterior handles sticking out shortened the depth making for a smooth presentation. It's also the smallest refrigerator that will dispense water and ice. The small collection tray does drip water, but a small towel or sponge will accommodate the spillage. LED lighting means never having to buy another refrigerator light bulb again, making this refrigerator super energy efficient. While the shelving is removable, the spacing is fixed. The secondary market provides efficient storage solutions. Samsung has a reputation for quality products, which is the reason why I chose this product.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    A space maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we use this Samsung 22Cu.Ft refrigerator, we are learning the advantages and design features that are improving our way of life. This is a definite improvement over our 2005 refrigerator we replaced. Only time will tell if it has the endurance to last as long but for now we are enjoying the added space the counter depth refrigerator provides.

    I would recommend this to a friend
  • Cons mentioned:
    No light

    Rated 4 out of 5 stars

    Fridge review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this except for 2 little things. No light on the water dispenser and the drawers in the refrigerator aren't smooth on opening/closing.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Project manager

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sleek modern look, lots of storage space

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fantastic!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at this, it is completely enclosed, no exposed refrigerant lines and it is sound-proofed. The digital touch screen controls inside are great. It also links to the Smart Things app and tells you things like the temps, door open and if the water filter needs to be changed. This was a great buy and I couldn't be happier having this new unit.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good value and sleek look

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our garage refrigerator gave in after 15 years of service, we needed a replacement quickly and at a reasonable price. Finding a reasonably priced counter depth refrigerator is not that easy, not much variety to choose from. This purchase was bit of a leap of faith. However, we are pleasantly surprised, it is really well built, very quiet, spacious and good value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice, especially if the space is tight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is funny but not having handles on the doors is a really nice thing. This fits well in the spot and has better clearance that my old fridge. The Fridge side is very nice and the freeze has a good design except you loose the bottom shelf on the door. The only odd part of the design is the drip tray for the water, it should have been deeper. If you need a narrow fridge, this will not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good excellent. This is perfect for family of 2

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a counter depth refrigerator for my space, so this fits and looks great. The fingerprint resistant steel is great! I like the idea of handle-less doors, but it's weird on the freezer side. The space inside is pretty well utilized (better in the fridge than the freezer).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is well built and of high quality. Happy with performance so far. We would have liked to have a third drawer and more ice capacity but we knew those things when we bought it. I looked to see if one could order a third drawer and I could not find such an item. We downsized from a larger 27 cubic foot model so some inconvenience was expected.

    I would recommend this to a friend