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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,197 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Very pleased with performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjusted fridge section temp as some vegetables were showing ice. Very quiet running. Great lighting. Do not use ice maker. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    I love everything.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect! The quietest fridge ever. Ice maker big enough for large yeti!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one they sent me died over night. Samsung told me I had to wait 10 days before they could send out a repair person. When I said that was too long, they told me they would not reimburse me for all the food that I lost. That was after spending hours chatting bc it was a Sunday. Called Best Buy, they said they would have one out in a few days, great. NOT, 15 days later, and countless calls to corporate, I had my new fridge. Mario the manager told me, when I first came to the store, "what do you except, you would get the same issues at Lowe's or HD". I will never buy another Samsung product again, or shop at Best Buy. The only reason I replaced the broken one with a Samsung, was because I was told I could get it in a few days. Just bought a new TV, would have gotten a Samsung, but no, they will never get my business again. Always have had a Samsung phone, but now I am a convert. I will only buy Apple. That is how poorly I was treated. As for the fridge, the ice bucket is in the door, therefore extremely small. The external water dispenser does not have a light. It does tend to make noises, not talking about the ice maker. And now every time I hear a noise, I think it is going to die again. Do yourself a favor, stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Sleek look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth look and recessed handles for entry; permits a sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought this Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the Samsung fridge about 2 weeks, delivery, setup and take away was very professional. The fridge came up to temperature within a couple hours of plug in. The booklet said it could take up to 24. It’s done well ever since

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Samsung is the Champion of Streamlined Kitchens!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am not a fan of big bulky refrigerators sticking out in the kitchen. So, I am a believer in counter depth... Then, Samsung comes with an original idea to eliminate the handles sticking out even further! This really streamlines the look of your kitchen not to mention make it easier to get through the door without removing stuff! Bravo!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Replaced Our RV Fridge with This Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 2 source RV with this fridge. It's just the right size to fit in a 4-door RV fridge compartment. Instead of taking 6 hours to get cold with the RV unit, it now takes 1 hour. The fingerprint resistant surface still shows fingerprints but not as many and come off a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!! Great look and plenty of space !

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Samsung cabinet width fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this extremely quiet and sleek looking refrigerator. Holds temperature really well in both sections. We really the "no smudge marks" panels for easy maintenance. Bought it based on research and Best Buy advice on various options. Store was extremely customer friendly and delivery and installation was pretty seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Good Budget Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a minor issue of the touch interface switching between water and ice, but other than that the refrigerator works great and is plenty spacious for a family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth option, it fits our space perfectly. The only issue is that it is missing one of the bins in the freezer, i have called Samsung three times and they've sent me three different bins but none of them fit. They can't seem to figure it out. I pretty much give up at this point and will just use it without the bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand and value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit compared to the old one I had. Easy self-installation and adjustments. Great brand and value.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Wonderful Counter Depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great counter depth refrigerator with smooth no handle design. Check the dimensions, as it is smaller capacity than most refrigerators. Judge whether you are willing to forego space to have counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome Fridge!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a few weeks now and it looks and works great. Plenty of space inside and on the door. The ice maker is a little slower nut the ice cubes it makes are larger in size so they last longer. I am really pleased with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fridge. Fit perfectly into the kitchen. The ice maker is amazing and we really enjoyed the water dispenser. It has a smart feature which lets you know if the fridge has been left opened. Good enough storage space for a household of two. If you need more space, a larger one is definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal for counter depth refrigerator. Really enjoy it. Lots of room. One downside is the water spout is offset to far away from the back, need to use large cup otherwise water splashes out. Other than that’s its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is in a good condition , I have some difficulty because the warehouse team doesn’t have the refrigerator I was try to pick up but I can’t, finally Erick take control and resolve my problem with out fees . Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really quiet. Everything I put in it is accessible. The only setback may be the ice maker occasionally jams and I have to shake the container a little bit. Overall a pretty decent unit.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Clean sleek design and perfect for our space. I love the look without the bulky door handles that stick out. I also love the ice maker in the door. The fridge and freezer has plenty of room inside. I would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator - dented when delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really pretty. I love the sleek look. The refrigerator was dented when delivered. After numerous lengthy wait times to get through to a customer representative, another refrigerator was delivered with even more damage. Having been in the appliance repair business, I know first hand that the manufacturer does not package the appliances sufficiently to avoid damage so I opted to keep the 1st refrigerator to avoid having to take more time off from work or wasting a saturday. A little magnet will cover the damage. Best Buy compensated me with a gift card and I am satisfied.

    I would recommend this to a friend