Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,197 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Exactly as needed!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more spacious than I thought it’d be. Also, very elegant looking. Everything is working perfectly as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazingly large amount of storage!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rocks. So much more storage than our old fridge., lots of shelves and compartments. Very efficient use of space. Filtered water works great. Door handles are cool, just indentations into the sides of the doors, awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Would recommend buying!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works just as intended and has ample amount of space. Plus the water and ice maker are great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung black stainless steel refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful color, fits all my groceries nicely. It’s cooling system is great so far and I like that I have more room on refrigerator side compared to the freezer since I don’t use the freezer much. Perfect for family of 4

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality & style for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality refrigerator for the price. Plenty of room for a counter depth refrigerator. Looks are very modern and stylish. So far works wonderful. I like the added feature of the door chiming at you if you forget to shut it or leave it open too long.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's spacious and I love that it doesn't have handles

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Counter Depth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, majority of homes need a counter depth fridge, the standard size is to large and sticks out. I am a big fan of the black stainless over the over done stainless at this point. Really nice inside space on this one with the all around cooling. Only compliant is the water shoots out to far away from the control paid.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Lots of space

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge lots of space. Great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sized fridge, fit perfectly into my space. So far I haven’t had any issues and it has kept all foods at expected temperatures. The only thing I dislike as of now is the label inside of the fridge that you cannot take off

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We needed a particular size for the space it was going into. This fits perfectly. It's sleek and streamlined. The only minus is the ice maker is a little noisy and it spooks my Doberman! LOL! The fridge was delivered with a cracked shelf and Samsung sent one out right away. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful, and love the inside!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous on the outside and inside. I love the way the inside looks and the design is perfect to make room for anything and everything. The only thing that is a little odd is the fact that there is no handle...and it's awkward to open the right-side door with your right hand.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Lots of room for counter depth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only issue I had is I had to raise the freezer temperature 3 degrees or so from the recommended zero degrees. It seemed like a little bit of access ice would form and the ice maker would get clogged. I cleaned it out, raised the temperature and haven't had that problem since.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Best Buy=best source

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is hard to come by. I have been waiting for 6 months for delivery from Appliances Connection, still 4 months out? Best Buy Had item and delivered it in 7 days! My mistake, stay local! GREAT FRIDGE, much space in minimal space, counter depth. The black stainless is beautiful, quiet operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery was horrendous

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a older, over 7 years old, stainless steel version of this refrigerator and if I compare the two, the older refrigerator seems much sturdier. This refrigerator has a light/plastic feel to it that I notice when I open the door. Otherwise, I have no other complaints about the refrigerator. It took the delivery company, that Best Buy hires, three attempts to deliver my refrigerator. The drivers were just to busy, or lazy, to find parking and my front door is just steps from the sidewalk. (The first delivery attempt was a few days before Thanksgiving and they refused delivery because of no parking. The third delivery driver just parked in the driveway and delivered the fridge. How simple was that?)

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great size

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for a new home, haven't had any issues with it, water comes out chilled and has great taste, space inside and at the doors is enough for a household of 4. The app is a good add to control temperature and reminds me to get new filter.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge but lacks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker frequency rate is not adjustable. Once the bucket is empty, you have to wait 24 hours before it is full again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge - i love the look, both inside & outside. The only thing that can be a little annoying, but is the same with a lot of fridges, is that pulling the vegetable drawer out is a bit difficult sometimes. But I think a lot of fridges have this problem. Other than that its great!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Large amount of space!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge during quarantine and was unable to view it in person. However, I am glad I took the risk! The fridge provides a lot of space to separate the food, drinks, etc. Easy to install and quick to work the electronic settings.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Quality product from a trusted brand.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been purchasing Samsung products for over 30 years. This refrigerator looks stylish with the black stainless steel, the interior layout is smart, and performance is as expected. I like the connection to the Smart Things app to monitor the fridge from anywhere on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High price but great Fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its compact and fits the counter depth nicely. Too new to have any performance issues. No issues so far. Great look and feel. Price wise you end up paying a lot for a compact fridge. Not suitable for large families. Perfect for single and couples.

    I would recommend this to a friend