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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,192 reviews
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator. It's very clean and linear, but lacks features. The in door water dispenser is somewhat oddly placed as it's almost out too far. When getting a glass of water, the dispenser almost misses the cup when pushing it against the activation pad. Web connectivity is nice, but not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge with cool smart features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Looks great, has plenty of room inside to store food, and is easy to setup. The smart feature (compatible with Samsung SmartThings) allows you to see and set the temperature from your phone and get notifications about the door being left open (there is also an audible alarm from the fridge itself if you leave it open). Within the Samsung SmartThings app there is also a place to manually record the expiration dates of food you place in the fridge. I haven't used this feature yet but I believe it would send you a notification if food is about to expire.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Samsung fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge and very spacious. Love the bottom freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit very sleek handles are to the inside of the opening nothing sticking out so the front is flush

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling was pretty weird!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was great and has been very responsive all the times I’ve had to call. The first delivery team barely looked before saying I needed a contractor to come out first. Second delivery team was awesome and worked hard to make it right. Scheduling was crazy: showed up twice four hours early, luckily I was home. Another time they called on their way, hadn’t informed me of appointment and I wasn’t home. The last tune an hour early, I wasn’t gone so they came later. Scheduling needs work!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the look. Easy setup. Has enough space for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good for tight spaces yet is spacious inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big space, works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. It’s rather big to deliver in a tight hallway but otherwise works great. Space is huge. Ice dispenser seems to produce ice fast but never try to time it or take care of many people at once. The only down side of this refrigerator is the doors don’t close by itself. So, need to make sure the doors are close.

    I would recommend this to a friend
  • Cons mentioned:
    Adjustable shelves, Ice maker

    Rated 1 out of 5 stars

    Plastic parts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in and the ice maker broke. Literally plastic parts broke off and were served. Warranty is only 12 Months for anything other the compressor. Looks like some of the ice grinding parts are made of plastic. Also if you intend to buy check out the drawers or lack of drawers. I did not notice until we got it but only two bottom drawers nothing in the middle

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you informing us about your experience with the ice maker. Let's help you with this, AndrewD.

      We highly recommend reaching out to our Samsung Parts Team at (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST to purchase the compatible ice maker for this refrigerator model. They can check the compatibility and availability of the parts and accessories you wish to order.

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147568969, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Counter Depth is A+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek a very attractive addition to our kitchen. Plenty of storage for our needs. Compact and efficient water and ice delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the product. The temperatures seem inconsistent at times. I will have the fridge set at 37 degrees and the thermometer will show 33 degrees at various points when the fridge has been closed for 1 hour. The same test will reveal 41 degrees or so an hour later. The freezer is on the small side, don't expect to put things like frozen pizza in there. The depth and design are excellent, though.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great for daily use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious shelves. Ice and water machine work well and have space for Keurig water reservoir.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this counter depth model to replace an old GE full size and very happy so far. It’s actually very roomy and the top shelf can fit my ice tea pitcher because of the flat top whereas the old one had weird curves to house the filter and who knows what else. This has “all around” cooling, so certain areas are not warmer or cooler than others… very even temps throughout in both the refrigerator and freezer sections. Love the flat no handle look and dark stainless finish, but wish the water/ice dispenser was lit.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Seems to work fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid,nice looking unit. Works fine. Spacious, counter depth. No base to water and ice unit which it weird. Need to soak up spillage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Counter Depth Just What I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and has what I wanted. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. The ice machine works great if you’re using it a few times throughout the day. Going on 6 months and so far it looks like it’ll hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    tons of space and great ice/water maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll love this fridge! Tons of space in both the fridge and freezer, and the water/ice dispenser works great! We had an older model of this one, and the ice used to jam up. Not in this one!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Samsung Counter Depth Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is for a flip house we are doing. We love using counter depth fridges and this one was in our budget. It fits nicely in the space and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, like size of ice/water dispenser. Only disappointment is no 3rd drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator is a very nice, practical and good refrigerator. Has ample room inside. Fits the space perfectly. The delivery and installation by Best Buy was great.

    I would recommend this to a friend