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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,197 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator…runs very quiet and controls the fridge and freezer perfectly..storage bins are not flimsy

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Mr Victor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and keep food fresh. Ice maker the best and water filer , crisp water

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Replacement refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has exceeded expectations. Storage excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, No light

    Rated 3 out of 5 stars

    Ok for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Refrigerator that does what is should--slow making ice/no light on door, but it keeps food cold.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new purchase of our Samsung Refrigerator. Welcome to the family. Our Ice makers should dispense ice roughly every 90 minutes. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! It has everything I need with water/ice in the door, great lighting inside, spacious and looks good on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    So far really happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy inside. Cooled quickly. Wish shelves were adjustable but otherwise very satisfied on day two. Very quiet. Handle-less exterior makes for a sleek built in look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a fridge with water and ice in door so we are loving it!!My dog is getting used to the noise the ice makes. lol great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    My new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine - looks smart - space fit well - counter depth was essential - customer service on this was excellent - order to delivery

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woeks great, and looks great. Fingerprints wipe right off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung fridge. We've had it for about a month so we can truly say now what we think of it. It's a smart fridge so we set it up with our phones on the app and it will let us know when the fridge door is left open which is nice. The room and coolness in the fridge are great and I love the smart touch controls right inside the fridge. We are very pleased with our new appliance! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator works well. Keeps everything cold and even though the ice holder is small, it fits our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my refrigerator! It’s perfect. Sometimes my Produce phrases in the back of the fridge but it was a quick fix

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for our RV. The price is great, the delivery was great, and we love having an ice and water dispenser on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve own several refs in the past years but this one is the best for me so far. Although it’s counter depth, I was able to put a lot of food. 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. The ice machine works great if you’re using it a few times throughout the day. Going on 6 months and so far it looks like it’ll hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s honestly a great fridge for a great price. Having no handles took time getting used to, but it’s looks sleek.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged Item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a few dents on the doors; not sure if it was from the warehouse or delivery. Photos of the damage don’t display well bc of the glare.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in my kitchen. Has more space than my old fridge that wasn't counter depth.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Price can't go wrong with Samasung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator looks great in small spaces We really love the stainless steel and the in door ice maker with water and crushed and cubed ice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Overall great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how much room there was inside the fridge and freezer. I would definitely recommend this product!

    I would recommend this to a friend