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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,193 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fit for purpose

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit for purpose - Does what it needs to do fo the price !

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    WHIRLPOOL FRIDGE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern design. Great storage and modern features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but vegetable doors tend to feel stuck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels mostly solid so far, but have noticed that the pull out crisper doors feel like the get "stuck" on occasion. Not sure how this will play out in the long term.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge has so much room!!!! It is beautiful as well! So Quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars *****

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator far exceeded my expectations. From top to bottom I would highly recommend it to anyone who is looking for a well designed counter depth refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge! Freezer door issue.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, only thing that bugs me is the freezer door opens when you close the fridge door and if you have kids, you already know theyre just going to walk away with it open.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely priced counter depth fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is good so far and meets our needs. Its not 5 star because the doors are thicker than my older Samsung which defeats the purpose of counter depth. Thus I only gained 2-3 inches of depth yet sacrificed cubic storage. For our smaller family size it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sleek line - hidden handles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always prefer side by side as I think I have more room and better ice making capabilities. Reached temperature really quickly, and has maintained it. Only thing I wish it had was a little covered section for butter on side of fridge ...but all in all- it was a great choice! Did a fair amount of research and Samsung definitely had better reviews than other brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really nice looking and works very well. The only thing is that It came with a little dent on one of the doors. Another thing I miss in this one is manual temperature control. Since it connects to WIFI, the only way you could control temperature is via the app. Besides, it cools pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a limited space issue so this refrigerator was a good choice for us. The price was right and availability was quick which is a plus these days. The only thing we miss is a drawer for meat/cheeses but have improvised with refrigerator containers placed above produce drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator for the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and keeps our stuff cold. It is a refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator but the delivery process was really bad, promised me 2 day delivery and it took 4 attempts to get it to me, two times they didn’t know where my fridge was during delivery and the other two they didn’t show up within the 10 hour time frame they gave me and I planned around that so had to leave after the 10 hour time frame they gave me, finally I got it and it’s a great fridge. Wish the delivery went smoother, took two weeks to receive it on a 2 day delivery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened to hear about your experience with the refrigerator delivery.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, working quite nicely. Keeping appropriate temps, water flow good, ice being made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very pretty outside , but Samsung went very cheap inside. I have issue with there bottom drawers. Top drawer has to be completely closed in order to open bottom drawer. The drawers are also very hard to pull out and if not careful , when you open completely , the corner of the drawer hits the refrigerator door on the inside part of the stainless panel, after a couple of unintentional hits I realized , that when the door is closed you can see the small dent on the side of the door. The bottom drawer is very small , since has water filter next to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful refrigerator, great temperature

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, ice cold, clean lines would purchase this again

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Better fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ungraded to an counter depth fridge. Really opened up the kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Skip if ice dispenser is important to you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a good design for fitting things in, but the ice maker leaves a ton to be desired. It can’t dispense ice at all. You’ll be standing in front of the door for 5 minutes waiting.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LoriO,

      Thank you for reaching out. We appreciate you letting us know that your Samsung refrigerator has a good design for fitting things in; however, it can't dispense ice. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a link to the troubleshooting steps to try if your refrigerator has ice dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/

      I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
      https://www.samsung.com/us/support/service/warranty/RS22T5201SR/AA

      You may also reach out via our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144569542

      -Angelica Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, inside and outside, plenty room!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful Refrigerator, plenty of room, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator! Very stylish and keep everything ice cold!

    I would recommend this to a friend