Customer Ratings & Reviews
- Model:
- RS22T5201SG/AA
- |
- SKU:
- 6397584
Customer reviews
Rating 4.5 out of 5 stars with 1192 reviews
(1,192 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Counter-depth Fridge without the luxury.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is sleek and it’s counter-depth so it fits perfectly in our minimalist kitchen. It’s size helps us stay committed to buying fewer items on a monthly basis. Its also easy to clean. I have had it for a month so we will see how long it lasts. Not suitable for big families. Perfect for a family of 3-4.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend- Cons mentioned:Adjustable shelves, Ice maker
Rated 1 out of 5 stars
Samsung appliances are awful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator I have ever owned! It was delivered with an entire door shelf missing in the freezer. The ice maker is hands down the worst technology in existence! I'll never purchase a Samsung appliance again! Stick to phones!
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Having a reliable ice maker is convenient for every household. Let's get the information you need to ensure you are maximizing the refrigerator's features.
Kindly click the links below to find the best way to address the ice maker. Please select the scenario that best fits your situation and check the hyperlinks or videos to learn more.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
To better assist you with the missing shelf, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check the best option for getting the missing shelf of the refrigerator.
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147000916) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Rated 5 out of 5 stars
Fantastic Fridge...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Whirlpool fridge from years ago with this and it's been fantastic. Very good for the money! The icemaker and water supply is great as well despite it being oddly bubbly for the first day. Everything in the fridge stays the same temperature and there's a lot of space for how compact it is.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
Great bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, great price for a counter depth. Easy install
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Looks nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Does everything I want a fridge to do.
I would recommend this to a friendRated 5 out of 5 stars
Love this fridge.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best fridge I ever had, i chose this one based on the size comparable with others, I'm very happy that i found this one at a very good price.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works great. Nice for organizing. My only suggestion is I wish there was an option for positioning shelves for some taller items.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
It is more spacious that you think!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design. Very spacious. Love the timer feature.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect. Fits in our small space but large enough for a family of 5. The crew that delivered was great, took their time and friendly. Our home is 120 yrs old so nothing usually fits well. But this did!
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a few weeks but very pleased with the roominess of this refrigerator, my last one was 25 cu ft compared to this one 22 cu ft and I can't tell the difference. very well lit and cooling is very consistent. No complaints, would buy again.
I would recommend this to a friendRated 3 out of 5 stars
Ice maker is poor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this fridge holds quite a bit of capacity in terms of food however the icemaker is absolutely terrible. There’s just me and my husband in our household and we use up all the ice by mid day and are only filling our cups once or twice and then there’s no ice for the rest of the day. I can’t imagine having a family with kids who like ice in their cups from time to time and having this fridge you would never have ice. I would not buy this fridge if you like to use ice.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Kayla! Thank you for bringing this our attention. Here is a link that will help! https://bit.ly/3jfw27L ^Ty
Rated 4 out of 5 stars
Samsung Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bout this amazing refrigerator online. The best experience especially with the times we are going through with Covid-19. The guys delivered and setup. Only con is the water does not have a light
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Awesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, stylish and modern! Love the new fridge!!
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge fits well in the space. The layout is nice and well thought out. It works efficiently and quiet. The freezer can be bigger but because the icemaker only took a portion of the door the space worked fine. So far so good for the few weeks we used it. I highly recommend this refrigerator.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezing issue
Rated 3 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look But Eggs , fruit and vegetables freeze in the fridge if not moved around from shelf to shelf Having a hard time finding the right temperature for fridge
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with items freezing in your fridge compartment. I can help with that and provide some information that will resolve this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
Nice Fridge w Ice Maker that Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge with a much better design then the ones with the bottom freezer. If you want an ice maker that works long term, this is the way to go. The one with the freezer on the bottom and ice maker on top in the refrigerated section is a design flaw that will guarantee you will have trouble down the road.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Stylish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good acquisition! Looks amazing. I would definitely recommend this product!
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
It works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge keeps things cold - freezer freezes things and keeps them frozen. The water dispenser dispenses water. The BEST thing is REAL ICE CUBES! Not ice wedges. I HATE ice wedges! :-)) My sister has fridge envy!
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad about this purchase. Everything works well, spacious interior, clean exterior. No regrets :) The only thing is that I get zapped opening the door every single time but it's not the fridge's fault. It's just been awfully dry this time of year.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Good design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, love the side by side for organization. For months in, we are having issues with ice maker/water dispenser: the touch pad is not sensing touch between water and ice.
This review is from Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/2YQRtb6). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143889363) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena

























