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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,193 reviews
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks & works great Be careful if you are filling tall thins water glasses as the outlet is in front of ice dispenser outlet. Other wise all good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job after having it overhauled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived and right out of the box it wasn't working properly. The refrigerator temperature would not move from 32 degrees. Products were freezing. The freezer would not fully freeze, it would only get to about 10 degrees. Had to make a service call and the technician could not visit until 10 days later. Technician had to replace the back panel and temperature sensors. A brand new product wasn't made correctly. Technician said the problems I encountered were often seen in new refrigerators. Unbelievable yet these days the name goes on before the quality goes in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see that you were experiencing issues with your Samsung Refrigerator and know how frustrating that must be. I am glad to see that your issue has been resolved with a repair from one of our certified technicians. If you need any assistance, We can help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143453476. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice making machinery broke down too quickly. NG

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Gigi,

      Having a working ice maker helps in making refreshments. Let us get the ice maker working again.

      Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

      Ice maker is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146599699 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsun 22 Cu, Ft. Side-by-Side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent. It is a lot bigger than what you think. My last refrigerator had the freezer at the bottom, I thought I would be loosing a lot of space. I honestly think this one is bigger. Also, you can't hear it running, or the ice maker. I keep opening the door to make sure it is on. The ice maker makes a lot of ice. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung side by slide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding off on a 5 star review only because we've only owned this for about a month now. This refridgerator works perfect and fit perfect for our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice refrigerator!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for about 3 months now. No issues whatsoever. I like the compactness since it is counter-depth. Will review again after 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and functional. Perfect for our needs. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliances and amazing staff that can help you understand how the appliances work. Very wonderful staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few weeks but so far it seems a good refrigerator for the price. It was simple to set up and has all the typical features of a side by side door refrigerator without it being to technical for ice and water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wouldn't like a side by side, but with the clear shelves and bright lighting this is a great fridge. Only thing I've noticed is that the ice takes a second before it starts to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter-depth makes things look fancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. With a counter-depth fridge, you can get that custom cabinet look without paying the price. Really enjoy the water/ice feature always super cold and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It has all the temperature reading inside the fridge and keeps things perfect. Fits perfectly in the area and the stainless steel is a perfect fit. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger freezer than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complaint about side-by-side fridges is that freezer space is often tight. This one seemed much bigger than expected. Nice looking fridge and it's quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Kitchen Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily ordered and no issues with delivery. Disappointed with not being able to schedule installation, would have taken over a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Engineers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is the best Fridge I've ever bought. I've needed a new one and this was the perfect model! Just look at the piece of work Samsung has created. Now this is some engineering even tesla couldn't preform!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Basic fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the water comes out sideways, hoping that can be fixed. Also ice maker Make very small amount of ice cubes . Pretty basic hopefully will work well . Pretty roomy !

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you you are concerned about your ice maker. I have some information that will clear this up for you. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Love my new Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! No smudge stainless steel, it seems larger than my old 23.2 fridge, and so quiet! I like the small cubes, the bin fills up very quickly. The LED lighting helps a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for slim spaces. Plus the look is elegant and streamlined. Some cons are I wish it had a butter shelf and a cheese/meats drawer but the pros outweigh these. Great fridge and I'd buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    SO SO

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator. However, we had problems with the ice maker dispenser. Waiting for resolution now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is out third Samsung fridge in 20 years. We can like the looks and the performance.

    I would recommend this to a friend