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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,193 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I am very happy with the purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size with all the good features for a smaller area.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    My Samsung Ref

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s plenty of space to store food containers. I love all the features like it will make a sound if the door is open for a longer time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space the color and have a good cool temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modern looking Refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, performs well. Was on sale for a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great at the store.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the store, ill update after I receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits great, it was a great first purchase for a new house

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Side-by Side Counter Depth

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has just enough space that I needed and I love the look and design of the outside with no handles. Love the Black Stainless Steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was a great buy while in the store!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drawers are difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drawers get stuck and there is already a dent on the exterior of this fridge. Other than those issues, this is a nice appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My my purchase easy great service,................

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black stainless!! Smudges wipe off easily and looks great! Interior is spacious. Ice takes a second to start but we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! Second Samsung I have got from Best Buy in a year. One for inside and on for the garage. Best price around.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is not just beautiful but holds more than I imagined. The side-by-side doors worked perfectly in my kitchen. I'm very happy with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has the looks but the insides are cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True, this fridge looks sharp and modern but the trays are cheap plastic, the ice maker has no light, the ice dispenses VERY slowly compared to another Samsung and Kenmore models we've had, it produces ice inconsistently. Once the ice comes out you get a rush all at once that you can't stop. The fridge also cools inconsistently. Even though we followed the standard 37 degree temp on the fridge side, eggs and vegetables would freeze on the top shelf even after raising the temp to 38 degrees.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much, Diablillo, for your valued input. Samsung uses feedback like yours to help us continue working to improve the overall customer experience. ^Jecca Samsung

  • Rated 2 out of 5 stars

    Cheaply made, not fingerprint resistant!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works really, really well. The pull out trays/drawers are cheap plastic. I don't think they will last very long. They also don't slide out easily. This model is supposed to be fingerprint resistant. (Which is what I wanted).....no way! This is very Hard to keep clean because every time you touch it, it looks dirty. I definitely would not recommend this if you have children. You will be cleaning the outside doors at least 10 times a day if you want it to stay clean.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with keeping fingerprints off of your Samsung refrigerator. I have some valuable information to help wit that. Please see link below:
      https://www.samsung.com/us/support/answer/ANS00079481/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 3 out of 5 stars

    They dented it before it reached my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure how to give you a review one of the shelf in the freezer alreay shatter they dented it i never recieved any money back witch i was told i would

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I bought different brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan making noise shortly after I bought it. It’s hard to get in touch with Samsung to get them fix the problem. I wish I bought a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are sorry to learn of the concern you expressed regarding your appliance. I am including a helpful link to support your concerns on the noise (https://bit.ly/3cs0c7U). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142897004) and it will help our team pull up your information. Thank you for being a Samsung customer! ^Lena Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about this refrigerator. The counter depth is perfect for our small kitchen. Looks and fits amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator freezing food- Poor Quality Control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely been disappointed about Samsung response to at least, send a technician to check our 5.5 months unit. I have read previous reviews and not sure if it has to do with the exact model (counter depth), but it is freezing up out goods placed against the rear wall (mid-inside). We first contacted BestBuy, and they dropped the ball to Samsung (easy exit). According to Samsung ‘s rep. over the phone, we had “too much food”. I am not sure what indicators they are following, but clearly, we do not have that much on our fridge, despite being a family of five. Are they expecting us to have two toppers per section? As long as I remember, refrigerators have a function and that is exactly to keep food inside. We shared pictures showing that the vents were not obstructing the air circulation, and to add, tried to explain that this issue started about a week ago. First contact with Samsung rep. went well, and they promised to send a technician after the second check-in, but now (second attempt), it will take more time, and we were asked to “remove” goods from the unit. This issue has been managed very poorly by a “so-reputable” brand. Extremely disappointed with Samsung appliance response.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I see you are having issues with your Samsung Refrigerator freezing items in your refrigerator and know that can be concerning. I would like to offer some assistance in getting a resolution to your problem. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/
      If your issue persists, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143505332. We thank you for choosing Samsung and would love to welcome you to our family. ^Brad Samsung