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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,192 reviews
  • Rated 4 out of 5 stars

    Recommend but a few recommend changes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the fridge. Counter depth design adds space to room, but does take a little from capacity but we forget about things less because they aren’t pushed to the back. Design is modern and has a relatively good price point. I like it integrates with SmartThings. Overall quiet and good choice. Room for improvement: More shelves and a deli drawer. Shelves are static, which for the most part I like because you never have them at the right height anyways. Having some variation in height or allowing a deli drawer in an area where short things would be helpful Dispenser - No catch for water, but rarely have an issue but crushed ice goes all over. Bottom drawers waste space because they are too tall. Maybe reduce to 2/3rd the height. SmartThings doesn’t show actual temp, just set temp but can set up automation to get notified if they go over (naming is weird though, so it might take a few times ton determine which to monitor). I would buy again but still looking for a full size deli drawer and maybe an add a shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this has been a good refrigerator. It’s not as wide my previous one, which I was aware of when I bought it, but it made it through the door easy enough. It feels smaller than my older one, it it’s longer so you get more space vertically in both the freezer and refrigerator. Overall so far the price was worth it, and the only thing that remains is waiting to see how long it lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love our new Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung refrigerator. Perfect fit for a smaller space. We previously purchased one in the black stainless steel finish for another property in NJ and found it to be an excellent and stylish choice. Best Buy delivery and install was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Spacious

    Rated 5 out of 5 stars

    Very stylish and quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great inside and out, and has plenty of room. It is also very quiet and was placed very easily in the space within the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Space

    Rated 5 out of 5 stars

    Excellent design and performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly well in my kitchen design. Sleek counter depth design. Adequate refrigerator storage space. Performance is good. The water and ice dispenser on door is very useful to have. Elegant stainless steel design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this about a month now. The refrigerator is running very well. The only item that I can say is the icemaker is a little loud. The refrigerator seems well balanced, and is keeping items code. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great Prouduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side by side refrigerator was great! The issue that I had with it, was it was not the item that I bought. However, ovarall it had a ton of space, great spacing in between shelfs, and kept ice frozen even while the cup sat in the fridge. It was great! One con (for us) was the size. It is HUGE!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent! I have an odd dimensional space in my kitchen due to several renovations that made getting old things out and new things in difficult but this fridge fit perfectly and was simple to move in. It is not as deep as my old one but it surprisingly has more internal room. It is also more energy efficient and is easier to adjust the temperature with precision. I shopped around but BestBuy had the best price and was very fast in delivering. I’m very happy with this fridge and the whole purchasing experience!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 3 out of 5 stars

    Pretty but Cheaply Made

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old fridge was white and died and so I finally got to upgrade to what I've wanted for years. I love the looks of this as I wanted black stainless because my kitchen cupboards are white. It really looks nice. However, while this wasn't cheap, it is cheaply made. The drawers don't function properly, and in fact the little flap cover for the bottom drawer in the freezer already snapped off. The ice/water is a joke. The cube ice comes out partially crushed, and you can't hold a glass/cup under the dispenser and push the lever to fill a glass with water, as the tube the water comes out is to forward, misses the glass and goes down the front of the fridge. Very poor design. The best thing about this is the color and size as I needed counter depth. I didn't have much to choose from that was available asap, as I bought this during pandemic time. I say, spend a little more and get one that doesn't have cheap parts and un thought out functionality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your input towards the Samsung refrigerator, SheilaRae. We are here to help with this unit.

      Properly removing drawers or bins is important to prevent potential damage.

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Ice maker produces Ice, but the Ice is too small, cloudy, dirty, or clumping:
      https://www.samsung.com/us/support/troubleshooting/TSG01001688/

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Water/Ice dispenser on page 42.
      https://downloadcenter.samsung.com/content/UM/202002/20200209002745385/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf

      To replace your refrigerator's parts, you may visit https://www.samsungparts.com/Default.aspx and search for your refrigerator's model code.

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145457560) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Cons mentioned:
    Ice maker, No light

    Rated 4 out of 5 stars

    Good basic fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. Ice machine is okay. It needs a light under the water.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    No more crawling to retrieve from the freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with it though the crushed ice dispenser is a little sloppy. Replaced a french door refrig ( in garage now)) because we hated taking out everything in that freezer drawer at the bottom just to find the one package that was invariably at the bottom of the bottom. Who is the sadist that convinced us all that digging through a freezer on our knees is a good thing?!?

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy that you're happy, George! Samsung is thrilled that you were able to find this model that suits your needs so well. We certainly hope that you will continue enjoying this refrigerator for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great refrigerator with Wi- Fi Capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smaller counter depth refrigerator with an ice maker/ water dispenser and this refrigerator fits the requirements. It has a power cool mode for when the refrigerator is open longer or there are large temperature changes to help get the temperature back to its set point. Also beeps if you leave the doors open too long to remind you to close them and save cooling costs. Very nice design stainless steel. It is magnetic so you can use magnets on the outside with no issues. As a bonus it is Wi - Fi enabled and uses Bixby to change settings. I honestly have not played around with these features just yet, but it is a nice bonus. Overall, it works well and looks well. I am satisfied with my purchase :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple to work. Each shelf has its own air supply. Slim, counter depth with no handles is what i needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, especially for small kitchens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for a small kitchen. Counter depth can vary wildly from manufacturer to manufacturer. This one sticks out about 1-1/2 inches from a standard cupboard. Love the ice maker and water. It’s very roomy. Not sure it needs WiFi though. All it does is let you turn the icemaker on and off and adjust the temps remotely. I do t know if I’ve ever been on vacation and thought … did I leave the ice maker on?

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Love the design and storage capability

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good Fridge at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart looking fridge ,ice maker a little loud but makes ice fast. Good amount of room for food but would be better with a meat drawer in middle of fridge. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have had the fridge for just over a week. I love the counter depth size and the sleek look of having no protruding door handles! The fingerprint resistant finish is another nice touch! The led lighting inside is great and the space is plentiful! The only bad thing i have to say at this point is that there is no light on the outside ice/water dispenser...that is kind of a bummer but not the end of the world. Definitely a great overall value so far!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it makes no noise only when ice container is filling but that does not bother me at all. It is beautiful and gives sufficient space for two people in the house. It got its freezer temperature setting 0 grades Fahrenheit about in four hours and the refrigerator 37 grades Fahrenheit about in six hours. Still trying to figure out how to manage temperature settings. When I try it gives me Ap lecture so I would have to down load an App to manage the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    No light

    Rated 4 out of 5 stars

    Stainless steel Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photo does not do this refrigerator justice. Stunning in person. Only negative is no light for water dispenser

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung 22 Cu.Ft Side-by-Side Counter Depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that we now have more space in the kitchen as this refrigerator does not stick out as far as our old one. The old refrigerator was 3 cubic feet larger, but the layout in the Samsung seems to hold more and everything is easier to access. The only negative I found is the water may splash out on the floor if you use a kiddie size glass with the water dispenser. Need to activate the dispenser with your hand and hold the glass directly under the nozzle with small glasses. Refrigerator is very quiet.

    I would recommend this to a friend