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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 325 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Family Hub feature, describing it as wonderful and useful. They appreciate the spaciousness, smart features, and ice maker. The counter depth, flex zone, screen, and overall design are also well-received. However, some customers have concerns about the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 325 reviews
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Good Deal, Great Proo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this fridge for almost 6 months now and I love it! It looks great in my home, I purchased it for a good price at Best Buy, and with all the features in the family hub, it really does help bring me and my children together.

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Samsung everything!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this fridge especially the smart view app that allows me to watch tv in the kitchen while I cook. I also love that it has customized settings, allowing me to utilize the bottom compartment for my vegetables and fruits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge Price EVER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After visiting the fridge in the Best, Best Buy Store in Neveda located on Decatur in North Las Vegas the purchase became a realty. We went to the store to buy a Samsung Range. After deciding to buy the Flex Range we asked about the fridge. The Appliance agent (Larry) was asked to demonstrate and discuss the Samsung Hub. After our duscussion we asked the price. We were in the store on Black Friday (SaveBigger Friday for Total Tech Members). The $4200 fridge was reduce in price. I asked Larry about discounts and found rebates for our area. As Larry was processing our order, he gave us a final price. When we told him to put the purches on our Best Buy Credit Card he realized we were Total Tech Members. After processing the order he began to make out gift cards for $400. When we devided to pay it off in 30 days we got another $370 in store credits on future purchases. The rebate and credits are from the two purchases. They were delivered for free and a free Haul A Way of our existing oven and fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll love it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we didn't know we wanted - but nothing we don't need! We LOVE the in-door pitcher and water dispenser. The pitcher has turned out to be such a handy feature. We've also used the flex when our extra freezer unexpectedly gave out, and we were scrambling to find a spot to store frozen foods. Enter the flex fridge, and turn it down to freezer...crisis averted. As much as I claimed I didn't need a screen and smart features, we love running family pictures on the screen and the kids like to check the calendar and the weather. I limit screen time but they're bound to be found sneaking some watching on the Samsung SmartTV shows. We can't take it with us to our new house but I'm shopping for another one because I love it so much!

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Samsung family hub. Counter depth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Its smart and simple. I didnt realize the size and how much the refrigerator holds when you can pack it in the most efficient way. Being able to knock on the refrigerator and see what is in there, totally awesome

    I would recommend this to a friend
  • Pros mentioned:
    Design, Smart

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is so gorgeous. The option to change the panneling made it an easy choice for me. Easy to use and lots of space! Checking what's in the fridge from my phone made this an even easier purchase for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Smart Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for almost a year now and we LOVE IT!!! The ice maker still works we love the beverage center. The Alexa hub touch screen is amazing. The kids love using the coloring app on the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great sexc Fridge with all the bells and whistles even Samsung thru the kitchen sink in with this lineup model as expected from Samsung... Works great loaded with options.. Paired with Smart Things app really takes it to the next level.... I am very satisfied.. From the delivery to installation....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Style Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tight on space but we wanted the counter depth so the fridge didn't stick out in the walkway. Otherwise very quiet. We love the flex door as we buy more fresh food than freezer food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. I love the flex zone feature. I don't need much freezer space as i use a deep freezer as well. Nice to be able to change it back and forth from freezing to noon freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, excellent space, great lighting and the versatility can’t be beat. The fact that I can make the fridge fit my needs in minutes and the video screen was a game changer for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsonice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung family hub is good, our family love it because of the 4 door the bottom section is really convenient to store meats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Live that it makes 2 different types of ice. The 4 dors makes it easy to organize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung family hub 4 door flex refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator I love it highly recommended if you looking for a refrigerator with lots of cool features

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    The Future is Here!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Refrigerator I’ve gotten that’s smarter than me. This Samsung refrigerator does everything and even answers questions and remembers dates.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Best Frig Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome frig, wasn't sure about getting the family hub with it but turns out it totlly awesome to have and makes life easier

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Ice maker

    Rated 5 out of 5 stars

    Perfect for a corner fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I needed something to fit in the corner and this did the job. I couldn't get a bottom slide out freezer because the i have a window ledge that would keep it from sliding out all the way. The best part is that the ice maker isnt on the door like most fridges i was looking at so it's not bulky when i open the door. The hub is cool too. i use it to play music or to stream whatever is on my Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far, especially the ice makers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility and space. Only a few things I personally would love to have: egg and butter drawer, designated meat drawer and a easy access flap that would keep the quick reach items covered if you are only getting water. It seems the beverages kept there start to sweat if I have the door open when I need to have access to the auto water for anything other than a quick cup of water.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Cooling temperature

    Rated 4 out of 5 stars

    So far so good but don't expect too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after three-week usage, the family hub (Tizen OS) definite not flexible like Android but I hope it can reduce the risk of security intrusion. It was quiet, spacious is over my expectation, but I found that the cooling temperature in the upper part seems a bit under my expectation. And there is a major issue when I received the refrigerator the next day I found that the top of the door has scratched, I have reported to Best Buy via message but after two weeks I did not recieved and feedback and update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator arrived in perfect condition. The delivery drivers keep me informed of their arrival time by phone. They were very professional and kind. They explained the functional details of the refrigerator before leaving. They loaded up all the cardboard and plastic wrap and took it with them. They did a wonderful job.

    I would recommend this to a friend
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