Customers find value in the 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center for its spaciousness, counter depth design, and the convenience of the beverage center and ice maker. The flex zone and design are also appreciated features. However, some customers have mentioned that fingerprints show up easily on the refrigerator.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 345 reviews
Cons mentioned:
Fingerprint
Rated 5 out of 5 stars
Great fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love everything about this fridge except it is not finger proof resistant. It requires daily cleaning on the outside.
This review is from Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
No issues so far from this beautiful fridge.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great design, very efficient, Lots of ice making capability.
I would recommend this to a friend
Rated 5 out of 5 stars
I am in love with this fridge!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to say. I was amazed at the price, my Delivery got botched, but when it arrived and was installed, it was immaculate and beautiful! I am very impressed with the quality of this product. It has even kicked up the look of my kitchen a couple of notches. Thank you for this wonderful refrigerator.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid build, amazing design. Can’t go wrong.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had it for a few days but so far so good! Warning to any of those trying to fit this thing in an enclosure. There’s a bump up top that covers various sensors and a whole bunch of other like sensitive stuff - and so we couldn’t really fit it into the enclosure initially. Super organized, quiet and honestly super nice to look at as well. Love it!
I would recommend this to a friend
Rated 4 out of 5 stars
Great fridge but make the controls and WiFi better
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the overall design is great, the controls are a touch convoluted. In our case, we spent hours (including Samsung’s call center dedicated to connectivity) trying to connect our WiFi to the refrigerator. Ultimately we gave up.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Fridge | Not so great service afterwards…
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is great…my only gripe is the ice isn’t the most convenient. The delivery was great too. But there is a small dent in one of the doors. I have been having trouble getting service to replace the door.
This review is from Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great refrigerator
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Refrigerator. Fit perfect in kitchen and works well.
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful counter depth refrigerator
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our family lives this refrigerator. With the deep door shelves and multiple adjustable shelves, it is so easy to keep it organized. Craft ice and beverage center are very nice features.
I would recommend this to a friend
Cons mentioned:
Dented
Rated 3 out of 5 stars
Dented in 3 places off delivery truck.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was dented on arrival. Ended I’d replacing it and new fridge had dents too. They were smaller and BB had no stock to exchange so ended up accepting a credit to be done with it.
This review is from Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Black Stainless Steel
No, I would not recommend this to a friend
Rated 5 out of 5 stars
.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product arrived exactly as described. Works great. Love that the fourth compartment can be a freezer or refrigerator.
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What a great refrigerator. Give a nice light inside and has so many compartments for everyone’s likes
I would recommend this to a friend
Rated 5 out of 5 stars
Refrigerator
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even better in person! She’s quite big though so make sure you’ve got enough room!
This review is from Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
about
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very nicVery good refrigerator, very convenient to use. The appearance is also very good-looking
I would recommend this to a friend
Rated 5 out of 5 stars
My new fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it and all the features. Love the beverage station door
I would recommend this to a friend
Rated 3 out of 5 stars
Not a great purchase experience
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After waiting a for fridge, it arrived dented.
Since sold out I opted for Best Buy's Make Good policy. Customer Service did not handle well. Despite damage, fridge works as expected and sayisfied with purchase.
I would recommend this to a friend
Brand response from Samsung
Posted .
Hello,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. In case of repair or replacement, please take note of this link https://www.samsung.com/us/support/service/warranty/RF23A9671SR/AA for the warranty coverage of your product. You can also check this link https://www.samsungparts.com/Default.aspx if you need to purchase parts for your refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ice maker needs improvem3nt, I have to constantly replace it yearly
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Greetings,
Thank you for finding the opportunity to share your sentiments with us about your Samsung refrigerator's ice maker. We'd love to help you.
You can check out some steps at the link below if you are having a problem with the ice maker. You can select the nearest issue by clicking the radio button. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001012/
It would also be great if we could talk to you directly and gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
When you message us, please provide us with this reference number 1146914881, which will help our team pull up your information.
^Rainly
Cons mentioned:
Damaged on delivery
Rated 1 out of 5 stars
W
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My fridge came in with the left door all scratch up while they moved the fridge in
This review is from Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Black Stainless Steel
I would recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued BestBuy Client,
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
Rated 1 out of 5 stars
Too tall
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Because of extra piece of plastic on top of refrigerator i cant open my cabinets. Major fail from Samsung.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Greetings,
We understand the urgency of this review, Chintu. We want you to get a better experience with your fridge.
Ensure a gap of at least 2.5 inches (5 cm) between the refrigerator's back and sides and any nearby walls or cabinets. Learn more from these details.
I have shared the spec sheet for this fridge model regarding the clearances. Turn to page 2 for your reference: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/RF23A9671SR_v6.pdf
Should you need assistance, please feel free to get back to us via the following options:
When you message us, please provide us with this reference number 1145347263, to help our team pull up your information.
Have a great day!
^Chrystel
Pros mentioned:
Counter depth, Ice maker, Spacious
Rated 5 out of 5 stars
Excellent overall refrigerator.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did literally months of research before deciding on a new refrigerator. I had ideas in my head for what would make the perfect refrigerator for my family. So far this fridge has met every expectation. First off we wanted counter depth to gain some room back in the kitchen. Second we wanted a french door but did not want the drawer freezer. This limited my options pretty significantly. Luckily Samsung put this fridge out right before I made a decision. Pros for this fridge are, 2 icemakers! Yeah, thats right 2! It makes regular size ice and small crunchable ice. Second, it has tons of room. Even being a counter depth it stores way more cold and frozen than our old side by side model. Third the refrigerator is gorgeous to look at. Fourth, the extra door on top that opens to reveal the water filler and auto fill pitcher is amazing. I don't know why everyone doesn't include an auto fill pitcher.
There is only one con, the main one is fingerprints. It is finger print resistant, but that only means they come right off. You can still see every time someone touches the outside of the doors. For me I remedy this by keeping a rag on top of the fridge and just wiping them off when I notice them. This could be fixed by Samsung adding handles. Although that would take away from the sleek look.
I would recommend this to a friend
Pros mentioned:
Beverage center, Ice maker, Spacious
Rated 5 out of 5 stars
Love the features!!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I spent quite a bit of time researching refrigerators and their features before purchasing this Samsung 4-Door Flex French Door Counter Depth Refrigerator with Beverage Center and Dual Ice Maker. It has exceeded my expectations! Here are the features I love and a few pleasant surprises. First the surprises…
The sleek front and counter depth makes our kitchen seem more spacious. In spite of a smaller footprint, the storage space inside seems greater than our old fridge with the same number of cubit feet. Not sure how Samsung accomplished that. Perhaps it is just a better internal layout.
The LED lighting is fantastic. Everything is illuminated with a daylight type lighting making it easy to see everything. Knowing I will not need to change any light bulbs is a further win!
The beverage center is one of the reasons we choose this model. We love having both a pitcher of water AND an internal water dispenser. Both function flawlessly and are SO convenient! There are also controls to shut off the auto refill of the water pitcher, but we are unlikely to use that feature. I like having these items on the inside keeping the outside free of the clutter. The door to the beverage center opens easily and we quickly became accustomed to the way to open up just the beverage center or open up to the whole fridge.
The dual ice maker was also an attractive feature to us and it has not disappointed! Ice is important to me :) and I love the choice of small cubes or tiny cubes. I did purchase a different ice scoop as the ones that came with the fridge were a little larger than the opening of most of our glasses making neatly scooping ice into your glass a challenge.
I also really like the option of setting the temperature of the lower right section of the fridge to either freeze, soft freeze, meat/fish, produce or beverage temperatures. Although we have not yet changed it from the default freeze setting, I can see utilizing this while entertaining at lower temperatures and am happy to have this flexibility.
Overall, we have been very happy with this purchase so far and find its combination of features makes using it a pleasure!
This review is from Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Black Stainless Steel