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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $3,239.99

Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ice maker, spacious interior, and sleek design of this refrigerator. Many appreciate the counter-depth design and the quiet operation, while some find the doors challenging to open and the fingerprint resistance lacking. The ample storage space and organizational features are also frequently praised. Overall, the refrigerator receives positive feedback for its functionality and aesthetics, though some minor drawbacks are noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 249 reviews
  • Rated 4 out of 5 stars

    Bad water taste

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good Does all as advertised, superior compared to 10-yr old model that is replacing in nearly all aspects. The SmartThings integration lets you change all settings as on the unit itself and it shows the actual temperatures. The old one only showed the preset temp. The bad Some selection of materials used for water supply into the internal carafe creates 'chemical' taste of water. It has been 3 weeks now and we can still taste it, although this can be alleviated by using sliced lime or lemon in the infusing chaber of the water pitcher (changed daily). Maybe after months of use it will go away? Discounted only 5% on Memorial Day - too new for better discount?

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    A great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase. Super sleek front and its magnetic. Water pitcher fills up quickly. I like both the ice cubes and bits. But most of all, I like the flex portion on the bottom right. We use it specifically for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge, my kids love the flex bottom side they add all their fruits, drinks & yogurts. Looks so modern. Plenty of space for my large family.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this fridge. Not missing the water and ice on the front at all. The refilling pitcher is perfect and keeps me from having to wipe leaks and drips off the floor and front. The double icemaker is fun too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phil’s fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Satisfied customer, nice looking refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Better Samsung this time around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Samsung refrigerator when ours died after 11 years. Picked a new Samsung similar with options. Better refrigerator interior layout, better freezer layout. Almost same square footage but holds food with better organization.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the fridge for a month. We love the auto water pitcher, the two different kinds of ice, no door handles, and the ability to change the temp in the flex zone from a freezer to more refrigerator space when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Bad in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door has a weird closing mechanism, that forces you to open both doors to access one. Buying it from best buy is also a disaster I wasn't expecting. You have to pay extra for installation, the free installation is just a drop-off in your kitchen even tho it states if you have an existing waterline then they will attach it to that.. Best Buy, will force you to buy a new waterline or no install forced on you in your kitchen while your fridge is emptied out. The drivers are rude and will not take the fridge back if they can't install it and will simply leave everything for the next delivery appointment, which can take weeks. To return the fridge Best buy will hold your money until they can find a driver to pick up the return. They have canceled our pick-up appointment 3 times now and we have been out without a working fridge for 3 weeks now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge lots of space allows for a lot of food and drink storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Apartment, quiet, very easy to install. Energy efficient. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the design and features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, love the handles designed in the door, love the doors on the bottom is not a pull out like most designs, love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fantabulous Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this fridge. The ice marker is in the freezer where it belongs. Fresh water is in easily removable picture which refills itself. I’d recommend this beauty to any and all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Samsung 4-Door flex French fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator got a luxury touch to it. It is high-tech and looks aesthetic. It fits like a puzzle in my kitchen,

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator from samsung, makes two different types of ice and fills water canister automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best Refrigerator I have ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious sleek and stylish refrigerator. Perfect design for drinks and food. Automatic water refill. Makes large ice and small ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great has a lot of cool features it can make 2 different ice sizes and drinking inside the refrigerator door

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    all family appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect family refrigerator , easy access for everyone even a a person in wheelchair, love the ice maker amd water feature. a great buy and even better product.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker makes a lot of ice and doesn’t seem to have a shut of like others do when they get to a certain point. It spills ice all over in the freezer and I have to take everything out to clean all of the ice up. The doors don’t close like any other refrigerator that I have had and you really have to make sure that they are closed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Refrigerator Customer, I would like to say congratulations on the new unit and understand that you have some concerns with the ice maker not shutting off. I know that can cause some problems and would like to offer some assistance to ensure that you unit is working properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/
      If you need any assistance, please reach out to us for assistance via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514108. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed. Love the two ice options and the hideaway RO water pitcher. It was well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Provides lots of space with an option of using one of the compartments as freezer or fridge. Delivery service was outstanding!

    I would recommend this to a friend
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