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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ice maker, spacious interior, and sleek design of this refrigerator. Many appreciate the counter-depth design and the quiet operation, while some find the doors challenging to open and the fingerprint resistance lacking. The ample storage space and organizational features are also frequently praised. Overall, the refrigerator receives positive feedback for its functionality and aesthetics, though some minor drawbacks are noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 249 reviews
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite appliance purchase. Love all the options. Wish it had a deli drawer and temp controlled produce drawers. Believe it or not, love scooping my ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best smart fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been worth every penny! There’s nothing I don’t like about the fridge and we purchased it over a year ago. The auto fill water pitcher is my favorite feature, next to that would be the ice maker and the 2 different types of cubes, there’s so much space and I love that the freezer can convert to more fridge space. The smart fridge also lets us know when it’s time to change the water filter so that I don’t have to keep track of it. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about getting a counter depth refrigerator because of the size. I was concerned about not having enough space. this refrigerator is designed so well. So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Love this Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great refrigerator. Plenty of room for us. We love the flex feature which allows using part of the refrigerator as a refrigerator or as a freezer. Very cool. Two ice choices, yeah! The water dispenser with filter makes our unpleasant tap water delicious. I was not expecting that but love it. And it is very quiet!! We hear a sound from time to time but nothing constant or aggravating.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Modern and Stylish.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and modern fridge but not very deep. Hard to fit everything at times. Starting to get small cracks on the top of the bottom doors after only a year of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer organization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for organization. I chose the quad door for the freezer compartments. I experienced the bottom pull out freezer at my daughters house and felt like I was digging to find things. Make sure you have a full 36" width hole. Mine was a fraction off in the center of the hole so the kitchen installer needed to come trim. (New kitchen) This was just delivered, so I have no ither comments at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    black gold!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a fantastic product. For anyone looking for a near counter depth refrigerator this is unique. Its not truly 24 inches deep ( counter depth) like a subzero, but its unique design that has thick doors with finished edges that protrude out past 24 inches, make it attractive option without spending 10

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best choice ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing! It stores way more than I thought possible. Love the deep door shelves. Pull out freezer shelves are a real game changer from out previous model. 2 types of ice is also great for having options and being able to get it from the tray instead of having it fall out and drop on floor really makes me happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new refrigerator so many option loce the water pitcher in the door lots of storage for a large family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge so far! Keeps everything at the perfect temperature and the freezer having doors instead of being a big drawer really keeps things organized.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Well designed and thought out as well as beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the refrigerator for a month but so far we like everything about it. It is easy to keep both the inside and outside looking good without a lot of fuss. It is arranged well inside and we love the fact that we can use the bottom right side for either frig or freezer. All that being side the ice is the cherry on the sundae. Having both the cubes and bits is fun and everyone has a favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So very happy with my purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the 4-door Flex French Door Samsung Refrigerator. I love the design and functionality. There is more room in the fridge, than it’s predecessor, but I don’t feel like I sacrificed freezer space. The freezer has more organizational options with side bins and multiple level shelves than typical pullout basket and slim shelf models. The door design without handles also a plus, just looks clean and sleek!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    Love the look, but. . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. DOn't think that I need two ice bins as they do take up a lot of freezer space. The finish is less fingerprint resistant than my last one. Still getting used to the areas that are depressed to open and close the doors. The inside bins get some getting used to as they open from the bottom which is a bit unusual. Just it hopes that it lasts longer than my last Samsung refrigerator. LOVE the flex fridge/freezer compartment - that is why I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Double French Door Refrigerator/Freezer by Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect refrigerator/freezer for me. So much space in the fridge and the freezer actually has space that allows me to see what is there. So much better than the freezer that just gets dumped into and then you can't find what you have when you need it. I highly recommend this freezer

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Sleek - Adds to design of the kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing the Flex French Door refrigerator. I loved it the first time so much that I purchased another for my new home. It is sleek and trim with no bulky handles. The ice and water dispensers are withing the doors, adding to its efficiency and good looks.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! Fridge is beautiful. Lots of space, makes different style of ice cubes, auto refills the pitcher and just really great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    design and functionality A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this fridge! It's a really beautiful and sleek design and I really like not having bulky handles that stick out. But what we love the most are 1) the multiple types of ice, one of which is a small nugget type that my wife was obsessing about and 2) the self-refilling water pitcher because it's hidden and way more convenient to fill water bottles, dog bowls, pots, etc. from a pitcher than standing there forever under a door faucet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best refrigerator we have ever had. We love the four doors for our smaller kitchen. The two size I’ve cubes is an added bonus. We love the filtered water pitcher inside the fridge this way we avoid drips down the front. Very sleek model. We got the black stainless and it’s such a great color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and beautiful, keeps temperature really well and organized food extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    4 door Samsung fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge like the options it has with different icing trays. Wish we got something a little bigger we have a family of six so for a family of four this would probably be perfect and the doors can sometimes be a pain to close but I don’t know if it’s because we got a floor model instead of a brand new on still in the box but all in all solid fridge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mcdowell2793

      We appreciate your patience in dealing with the situation you're having right now with your 3 cu. ft. 4-Door Flex French Door Counter-Depth Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.

      For safety reasons, adjust the front a little higher than the rear. By tilting the fridge back in small increments on the right and left sides, the doors should automatically close when the doors are open halfway. Once achieved, make sure the fridge is level.

      Here are some links for more details to help you maximize the appliance's potential.

      Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344

      https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      You may also refer to the user manual for:
      Leveling the refrigerator page 33

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144630076

      Have a great day.

      ^Charles Samsung

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