Customer Ratings & Reviews

the fridge looks and works great. They delivered the product on time, and took the old one away at no charge GREAT DEAL

Originally this wasn’t the fridge we purchased but we couldn’t get the one we wanted in the time frame so our sales associate upgraded us to this one. We are loving the beverage door.

Like that the ice maker stops immediately when you get the amount you rather the drop ice all over the floor.

This fridge looks great, works well, and meets our needs very well for a cabinet unit. It is quite flexible on interior arrangement of the storage as well which is nice. For the price this is a great fridge.

Will never buy again had to return it due to the ice maker freezing up every couple of months & they fixed, replaced did everything possible & come to find out it’s the design so Samsung was nice enough to let us return & buy another one, I stuck with Maytag the next time

After endless research, we decided this model fit the bill for our family. We haven't had a new fridge in well over a decade (+) so after a little adjusting to all the new features, we have come to love it!

Fridge is very sleek and stylish, but makes a loud buzzing sound several times per day. Wish it were not so noisy. Bc of counter depth width, freezer storage is minimal.

This fridge has been nothing but a headache, pretty much having issues within the first 10 months and continuing on since then, now 4 years. It’s leaked water, damaging my floors. It regularly freezes up so that the internal circulation fan gets caught in ice and the whole thing has to be thawed, chipped away...after you take all the food out, and open up the insulating panel....which Samsung will say have a service tech do, but there’s no point in paying for a service repair guy to come out....because they will say, ‘yep, these have a lot of issues like this. Not much to do but I can replace blah blah blah” for the costs of nearly half of what you payed for the fridge. Never considered suing a company before until I owned this hunk of crap.

Looks beautiful in my kitchen. I love the secret door which allows my 3 year grandson to get his own juice without opening the whole door. I do wish it did have more space on the inside,

I really like the front right small trap door option on this frig. Great brand and great product.

Very courteous and knowledgeable sales person. Knew the product and its features. He beat the price of other vendors. Delivery was sooner than expected.

Best buy made the purchase easy and they delivered, installed and hauled away all on schedule. Install crew was great and very careful not to damage anything!

I’ve had nothing but problems with this refrigerator. I’ve had it serviced 6 times in the 5 years I’ve had it, for the problem ice maker and it is acting up again. The refrigerator works well, but the ice maker is horrible.

We bought the display model from our store, but refrigerator works great. Best feature is how easy it is to change the water filter.

I like everything about this refrigerator especially that I can easily store large platters for entertaining. There is a place for everything.

From the day of delivery the in-the-door water and ice did not dispense. Waited two weeks for a Geek Squad (GS) tech to repair a kink in the hose. Three weeks later the ice will not dispense in the door, again. Waiting another 12 days for the GS tech to find the problem.

Excellent product. Excellent product. Excellent product. Excellent product. Excellent product. Excellent product. Excellent product.

Great refrigerator and love the grab and go. Fits perfectly in the spot we had.

No issues or complaints. Everything seems to be working just as advertised.

Lots of space, adjustable shelving, and the filter system is super easy. Plenty of freezer space