Customer Ratings & Reviews

Very courteous and knowledgeable sales person. Knew the product and its features. He beat the price of other vendors. Delivery was sooner than expected.

Best buy made the purchase easy and they delivered, installed and hauled away all on schedule. Install crew was great and very careful not to damage anything!

First let me say that I would give this fridge 4.5 stars if I could since overall, I'm very happy with it after 6 months and would recommend it to anybody. I love sleek appearance, the Food ShowCase fridge door, and easy freezer drawer handle. There were just a few minor things that kept me from giving it a perfect rating: - Not a lot of room for tall items. I know I can rearrange the shelves, but then I'm sacrificing space and accessibility for other things. This is really only a problem right after a large grocery store run. - The middle shelf on the left door is so narrow (2-3"), it's a joke. I don't know what anyone could store there. I get that this is because of the through-the-door ice/water dispenser, but perhaps the engineering could be rethought. - Ice storage drawer is very small. For a small household, there is an ample amount of ice. If you have a large family, have friends over, or plan to fill a cooler, definitely buy an extra bag to have around because this ice maker won't keep up. Also, the ice drawer is very hard to remove. Once I got over the fear of breaking it, I got better at it. - The CoolSelect Pantry drawer spans the entire width of the fridge, so when you want to open that drawer, you have to open both doors all the way. We keep our deli meat and cheese in there and it's kind of annoying to have the fridge wide open to get in there. - The compressor has a noticeable rattly hum to it. I was aware of this based on other Samsung refrigerator reviews, but now that I've heard it myself, I see why some are put off by it. Not too big of a deal to me since the fridge is very efficient and doesn't run much. Frankly, it's only noticeable when the house is totally quiet, which is rare. Hopefully I don't sound too nit-picky since I do really love this fridge. This is my first high end refrigerator and therefore had pretty high expectations. Just wanted to put out a thorough review for those who are preparing to drop a substantial amount of money on an appliance.

We bought the display model from our store, but refrigerator works great. Best feature is how easy it is to change the water filter.

I’ve had nothing but problems with this refrigerator. I’ve had it serviced 6 times in the 5 years I’ve had it, for the problem ice maker and it is acting up again. The refrigerator works well, but the ice maker is horrible.

From the day of delivery the in-the-door water and ice did not dispense. Waited two weeks for a Geek Squad (GS) tech to repair a kink in the hose. Three weeks later the ice will not dispense in the door, again. Waiting another 12 days for the GS tech to find the problem.

Lots of space, adjustable shelving, and the filter system is super easy. Plenty of freezer space

Very happy with Samsung. Holds all we need, love the access door. Looks great delivery was awesome.

Great refrigerator easy set up. Stays cold wonderful all around

It was ok, till it started pooling water under the crisper shelf and leak water from underneath roughly after one year of use. Apparently it's an issue for this model. Look it up online / youtube and you'll see. I'm currently on hold trying to schedule repair with Best Buy

Very good quality. We had the same fridge in black and now we have it in stainless steel

I bought it couple months ago. I love it. It's perfect for size for my kitchen.

Everthing was nice, Erin was so good and the Guy WHO installsted was good too!

Item has exceeded our expectations. Great product!

Purchased this during 4th of July sale, great product and great price

Love my new fridge and the double door feature! Best price too!

Nice size and works perfect. It really worth the price

Great fridge no issue..............................

Ice maker no good....right on schedule for Samsung refer's. Called Best Buy and waited 30 min on the phone.

Ice machine stopped working one moth after warranty ended, fan stopped working twice...total piece of crap