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Customer Ratings & Reviews

Samsung - 23 cu. ft. Counter Depth 4-Door Refrigerator with Cool Select Plus - Fingerprint Resistant Stainless Steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 769 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
drawers
  • Rating: 3 out of 5 stars

    OVER-ALL DISAPPOINTED IN FRIDGE

    Posted
    LARRY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Not really smudge proof;finger prints are just not as noticeable produce bins too small; door alarm resets before the door is closed; ice dispenser is clumsy to use without some ice falling to the floor

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fabulous Fridge!

    Posted
    SassyLassy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love the 4 doors! This fridge has a ton of room and easy access for all of your stuff. The drawers in the lower freezer section help keep everything organized.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge!

    Posted
    MommyRox3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We love this fridge! Love he counter depth as it saves us so much space in our narrow kitchen. The lighting is so bright! One issue is that it is very hard to pull the drawers out for cleaning because the doors don't open wide enough to do so easily, hoping this doesn't cause them to break easily. Only wish it was fingerprint-less!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Upgrade from previous refrigerator

    Posted
    Dansreviews
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    After much review and though, we decided to go with this french door model. We particularly decided on this model because it does not have the drawer style freezer. The design of the freezer is intuitive as you can open "half" instead of the entire compartment as you would in a drawer style one. The features are just right (instead of the ones with cameras, screens, etc). As will all counter depth models, the fridge is over priced when compared to the standard sized ones. We got ours for $2,399 on sale about a month ago.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good fridge overall

    Posted
    Daculamom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this fridge instead of the LG French door because I did not like the idea of having all my frozen stuff in one drawer. This fridge is a little loud and small in the inside. It is very sleek and has tons of organized freezer space. I like the idea of having less freezer and more fridge option. I like it that does not have any handles poking out. It is kind of expensive I would have liked to pay about $2k not $2699.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good counter depth refrigerator, with some issues

    Posted
    Marty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Counter depth refrigerators are, by their nature, limited in usable space. This refrigerator provides more usable space than most counter depth refrigerators, but could still do better. In particular, some of the door shelves on the left refrigerator door are too narrow to be usable. The middle shelf of the refrigerator retracts to permit larger size bottles to be placed on the lower shelf, however, the retraction mechanism takes away about an inch of usable height on the lower shelf. Vegetable bins are also a bit sparse. Otherwise, operation of the refrigerator is excellent, and the multiple freezer compartments make access locating frozen foods simple The concept of having one compartment convertible between a refrigerator and freezer sounds like a good idea, but in practice, if used for refrigeration, would provide extremely little freezer space and thus is not practicable for most people.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not quite 5 Stars

    Posted
    HouFrank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    First, this refrigerator is well built and operates perfectly. The outward design is outstanding and looks great in the kitchen. However there are a couple design tweaks that would have been better for functionality. The door storage bins do not allow for much space or tall items. One section is designed for gallon storage however we found better use for taller door items. We use the bottom right flex space for vegetables but find the space a little less roomy than we would have liked. If you intend to use this for additional freezer space it may leave you short on vegetable storage. Overall this is a great appliance. I would recommend with the above caveats.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this Fridge!!

    Posted
    Irish
    • My Best Buy® Member

    I had looked at this Samsung model and read the reviews before finally buying it and I both agree and disagree with some of the recent reviews I read. We have an open plan kitchen /family room and do not hear the fridge running at all except when first installed and hearing the ice maker initially making the ice as is normal in any make fridge!! It is a VERY quiet fridge. We are retired so wanted the counter depth and it is adequate for us and fits perfectly into the space between cabinets. Looks so smart!! A big draw back for me is that this particular model does NOT have a dairy drawer that most french door models have. You can buy the same fridge in the Chef model at a hefty $2,500 more with all the bells and whistles and it includes the dairy drawer or use the lower freezer right side as a fridge instead as an option in this fridge but takes away from freezer space. Something else we encountered was that the hinges on top of the fridge are large so if you have cabinets above the space you are using for it the fridge will only go in about 3/4 way unless there is adequate head room. We had to plane of 1/2" across width to push it all the way in. I had read in other reviews about leaving extra 2" each side for allowing the doors to open which we knew would work for us but never considered the height which was the problem!! Best Buy were helpful with all our needs and delivery was fast and efficient.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Fridge, Horrible Ice Maker

    Posted
    PollyE
    • My Best Buy® Elite Member

    We've had this fridge for about 4 months, and it has a lot of 'pros' for me: I love how it looks, and it doesn't show fingerprints too badly. I love how the handles are recessed which also reduces fingerprints. The shelving is great, and the drawers open far and well. One of the best features is that the lower right compartment can be used as either a freezer space or as a refrigerator space - we don't freeze much, so the extra fridge space is great. The water and ice dispenser are well positioned and don't splash or splatter, and It is pretty quiet. Now about the ice maker... it is horrible. Just horrible. It has a small capacity and is slow to make ice. The 'grinder' is super weak and really doesn't work for crushed ice. The worst part is that it has frozen up twice since we bought it. I had to thaw/chip the frozen chunks that blocked the water flow and then wait about 30 hours before there was ice in the bin again. So overall I love it, but we will probably be buying a countertop ice maker to compensate for the seriously crappy one in this Samsung.

    I would recommend this to a friend

    • Brand response

      Samsung

      Hi Polly, thank you for taking the time to leave this review. I have some information about the ice maker that may help you out. Here is a link that will help you get the most out of the ice maker: (http://www.samsung.com/us/support/troubleshooting/TSG01001015/). He is some information about the ice freezing together: (http://www.samsung.com/us/support/troubleshooting/TSG01001688/). ^Michelle Samsung

  • Rating: 5 out of 5 stars

    Best Fridge Layout Available

    Posted
    lskjdflk
    • Verified PurchaserVerified Purchase

    After extensive research for counter depth fridges, of all layout designs, I decided on this model. It seem to have the best reviews with the least amount of reoccurring identical issues. I have to say that I love it. This is the best fridge I have owned or used so far (barring future failure). Props to Best Buy for price matching. It saved me enough to cover the extended warranty just in case. After using this fridge for a couple of months, I do believe this layout will replace the french door layout. It is much easier to see all of your freezer foods and keeps them separated vs the one large pull out drawer. Great internal layout. The open top section has more usable space and it considerably wider than a side by side. Can fit a LOT more food in the freezer section due the drawers layout vs the standard shelving. I have seen review complaints about the small door section under the ice maker. I use it for butter and leftover fast food condiments. The other door shelves are large and very adequate for small to large condiments, drinks, ect. Awesome interior lighting. For anyone with a secondary deep freeze, the third zone (lower right freezer section) can be used as a fridge and would be a major bonus. The fridge has a beautiful exterior design and I have received multiple compliments on it's looks. Cons: Small ice maker bin. Slightly more expensive than other fridges in it's class. Note: I have not owned a french door layout fridge but have used several at other peoples houses. My research for purchasing started with online reviews of reliability and reoccurring product failure for specific models. Using the review information I went to the store for a hands-on personal review of the layouts, looks, ect. Personal Opinion: I have read review from all model fridges of customers saying that they were dead on arrival and/or never cooled to proper temp from the beginning. I think a lot appliance and electronic damage happens during delivery. There are so many electronics and fragile internal parts that can be damaged if they are not careful. I also think people fill the new fridge before it cools to specified temperature which stresses the compressor and other electronics. The men that delivered my fridge were very professional and careful when delivering.

    I would recommend this to a friend