Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 965 reviews
  • Rated 5 out of 5 stars

    Best fridge ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator. The configurable compartment is very convenient. Now we can have frozen pizza and ice cream in our house at the same time, NO MORE LIVING LIKE A FUGEE FOR US!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Bought this for our office - Very Cool Look!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4 panels, but the only drawback is that the ice maker is pretty small. I do like that we use one panel for leftovers only, keeps the rest of the refrigerator clean and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about getting a smaller refrigerator when we purchased this one. I am really enjoying the split freezer on bottom. It is easier to organize than my old one that was larger. I can get more into it because of the layout. So glad I let my husband convince me to go smaller. It fits into my kitchen much better than my old one did.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Works great and looks great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the fridge for about a month and it is working great. We love the clean look of it with the integrated handles. Having the ability to change the lower right-side from Freezer to a number of Fridge options is really handy. I would recommend this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value This is what I expeceted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement and it is an improvement. The older model one was defective and this one is a vast improvement overall the old one. This restores my confidence in Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the flexible refrigerator space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you up front, I did not and would not pay full price for this refrigerator. I purchased this as a scratch and dent model so I got a really good deal. We had looked at this model about a year ago needing more refrigerator space in the kitchen but also having a small freezer space for ice packs for lunches etc. At the time I decided it was not worth the price tag. I am happy for the price I paid. Some of the door shelves are a little small, very few items will fit there. I would also like the drawer in the flexible section to have adjustable moisture control for fruits or vegetables. Good space. Sleek. Flexible shelving and drawers.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive refrigerator and the options for counter depth are limited. It is impossible to keep clean, EVERY fingerprint shows and it is difficult to clean without streaks. The ice-maker is not great either, it takes a long time to fill up a glass of ice. But it hasn't run out of ice yet, so that is good. No meat/cheese drawer and the veggie drawers are small. We haven't used the bottom right quad as a refrigerator yet but I think this will be good for holidays.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi schurbet,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble cleaning the fingerprints on the refrigerator's surfaces and for the ice maker not working properly. We apologize for the inconvenience on this matter. Don't worry will surely notate your feedback about this matter for a better product in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      How to clean your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00079481/

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Tips for an organized refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF23J9011SR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144652511

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    So far loving it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the refrigerator about a month and so far it's working great and looks great! Since it's counter depth it's a little low on space but that is to be expected. It is taller than the normal refrigerator so you gain some space there (but needed to remove cabinet to fit).

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the look!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this look so much it’s my second one like it! It seems easy to organize even though I bought counter depth I’m not feeling like I lost as much space as I thought I would’ve felt. I do miss the show case door in the counter depth it does not have that. So I was disappointed but I’m getting used to it. It looks beautiful and sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice looking refrigerator only 1 thing I did not like is no handle to open and close , it’s pocket style door which mark finger prints very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A French door Samsung for the this price is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure how it works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my new house that is not yet done being built yet. I am sure I will just love it it is such a beautiful looking refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 4 out of 5 stars

    Samsung 22.5 4 DOOR Flex

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung new style allowing to change section from freezer to refrigeration - cool. Space is less which is a downside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is pretty nice, if we had room in our house we would have gotten the larger one. My only complaint, which is very minor, is that the crushed ice does not crush very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is looking nice. Stainless black is a nice option. Some potential buyers may find the fridge a little bit small. I used it for about 2 weeks without any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    The Cool Select Plus feature was the bonus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a counter depth refrigerator and this Samsung having the 2 door freezer instead of the traditional pull out drawer is a great feature, items are easier to see and load/unload. Having the ability to change the bottom quarter of the refrigerator between a freezer or refrigerator is an added bonus to this refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear that this refrigerator has been a great addition to your home, PaulGordon. Thank you for being the best part of Samsung! ^Lo Samsung

  • Rated 4 out of 5 stars

    Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The versatility of using one side of the bottom freezer as extra refrigerator space is brilliant. Fingerprints easily wipe off with just a paper towel. The only downside is the slow ice cube dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product delivered on time by bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Enjoying the new 4 doors model.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the 4 doors model, the look and the size of the refrigerator. Nice that lower right compartment has temperature options. The one complaint is the ice maker keeps working it's way out from the compartment, so we are constantly having to push it back it in, to get working.

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks and functionality of this fridge. With the clean stainless look and the variable lower right quarter being able to switch from freezer to fridge at the push of a button, this is a great fridge.

    I would recommend this to a friend
Sponsored