Customer Ratings & Reviews

Love the fact that the right bottom side can be converted to a fridge. Great design, very happy with it.

This refrigerator does not disappoint! Quality production by Samsung with a genius design and effortless maneuvering of the shelves and doors. Certainly recommended!

Just got the fridge so I can’t speak to the longevity however I really like how it is set up. I love that you can change the bottom right portion to freezer or fridge. We have a deep freezer so I like the extra space for a fridge. You can see finger prints pretty easily but I think my family is used to a “normal” handle so once we figure out the handle I think we won’t have as many prints.

I replaced my Jennair side by side with this Samsung flex four door refrigerator and this was an excellent decision. Much more room. I love the bottom part.

This is a great refrigerator and freezer. We like the flexibility with the compartment (bottom right section) that can be used as a freezer or refrigerator. This is a very unique feature that expands the refrigerator capacity and we use it for a refrigeration, not freezer. We had concerns about the ice making capacity, but find it is more than sufficient for two adults with occasional company. The design internally for storage and shelving is superior. We recommend strongly.

I enjoy my new fridge and live the feature of being able to change on of the sections to either fridge or freezer, but it was hard to adjust to being that I had an older fridge and it was 2 doors where this has 4 sections and what's seems to be less door shelf space.

I love this refridgerator! Just a few things issues... The ice maker freezes up frequently (twice a month or so) and the shelves do not move around really well, you are pretty limited with the configuration.

All the good features like flex zone and nice design and color. Ice maket doesn’t feel that small and enough to feed my 4 family members.

We love our new refrigerator !! It is roomy and versatile !! The black stainess is beautiful and easy yo clean !

I am absolutely in love with th black stainless. Also the extra fridge when needed is an amazing feature.

We're very happy with our new Samsung refrigerator, and with Best Buy's service & installation. Supposedly the Samsung was a downgrade from our previous GE Monogram, however, we disagree. The Samsung is versatile, has plenty of storage, the interior lighting is great, and it's a great looking appliance.

So far it"s very good and no problem, but I've only been home with it for three weeks.

Love the new black stainless except it does show smudges and finger prints

Delivery guys hooked it up and it works great. It is very quiet, except you can hear when the ice falls.

I was so excited for this flex 4 door fridge/freezer. Having the ability to use one side of the freezer as a crisper was an amazing thought and it worked out great! If only Samsung could have figured out how to make the most basic features of fridge/freeze work properly they might have had something great here. Alas they did not. This fridge is a nightmare. Parts must be made from bird bones, they snap at the drop of a can on the shelf. Roller wheels come off when the fruit drawer has fruit in it... And the ice machine...the ice machine... Worked fine for 4 months, then began dripping. Then began freezing up. We found repair forums, did that, worked again 4 months. Turns out this ice machine has been a problem since 2019 but they certainly didn't fix it in the newer models. Repairmen can't fix it. Samsung doesn't have a fix. We are stuck opening the ice machine 3-4 times a day to stop it from freezing over.

The overall functioning of the fridge is fine. Cools well, preserves vegetables and the freezer works well. We have used the flex zone always as a fridge so I cannot comment on the freezing ability or the switch back and forth. Positive experience in these areas. There is a really bad issue with the Ice Maker. It jams up often and frosts over. Have to frequently run a hair dryer to get rid of this. This is nothing new for many Samsung Fridges. You can read about this online. However, it astounds me that they have neither acknowledged nor addressed the problem.

My Wife loves this fridge. She has all the extra space she needs for large items and my 2 year old loves it because she now has her own small fridge she can get into when she wants something.

I purchased this refrigerator just over a year ago. Great features with one exception, the ice maker. because it's located in the refrigerator section it constantly freezes up at the top where the ice is made. it's nearly impossible to pull out the ice container to thaw it out. Horrible ice maker buyer beware. When I purchased this I also purchased the Range, Microwave and Dishwasher. The dishwasher isn't performing like I would have expected but that's another review. I recommend more research before buying this refrigerator. This is my second Samsung refrigerator, I won't make this mistake again.

Overall very happy with fridge and freezer; however there are a couple of minor things to be aware of such as fingerprints can be very visible on doors and the upper left door may not close tight if the lip extension on it does not seat properly.

Like the look and how it works so far, however not fingerprint resistant.