Customer Ratings & Reviews
- Model:
- RF23J9011SR
- |
- SKU:
- 2949034
Customer reviews
Rating 4.2 out of 5 stars with 965 reviews
(965 customer reviews)Rating by feature
- Storage Capacity3.7
Rating 3.7 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Design4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, weird door pulls, but we've gotten used to them
I would recommend this to a friendRated 5 out of 5 stars
Awesome refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features of freezer and refrigerator and how they are adaptable
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is better than I expected and I am very happy with my purchase
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
There is nothing I don't like about this fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a counter depth fridge, I'm never reaching through a lot of things to get something from the back of the shelf. I love the flex door. Because we have a full size freezer, we use it as a fridge only. Plus it's a great looking fridge.
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
2nd fridge purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this design ,i purchased this to install in a rental property as i have the same bigger size and we like the diversity so we decided to go ahead and purchase this unit because we got really good results with our fridge
I would recommend this to a friend Rated 4 out of 5 stars
Good fridge bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4 door gimmick has been useful in having A conversion option on the 3rd door. But unless you have an extra freezer, this might not hold what you need. The water dispenser is good, the ice maker capacity is a travesty. Ice for you and the family of 4 for dinner? It's fine. Having a small get together? Forget about it. Stainless appearance is very nice. It's really not a bad fridge, there are just better options out there. IMO
No, I would not recommend this to a friendRated 5 out of 5 stars
This is one great looking fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that there are no handles and that the bottom freezer has four individual drawers instead of the one bottomless pit in a French door unit. The black stainless is absolutely gorgeous.
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Becky. We are happy to hear that you've found the perfect refrigerator for you. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we have had this fridge for a month. We bought it after our fridge of 8 years died. It has kept everything chilled and the flex option in the bottom is really cool. It is very spacious and fits all our food nicely.
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Samsung Needs to Market These for Disabled! Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am remodeling my kitchen and bought all new appliances via an online resource. They immediately notified me that the Samsung 4-door flex refrigerator was discontinued and out of stock. I found the almost exact refrigerator, only better and bigger capacity and cheaper, at Best Buy. I also am disabled and the Samsung marketing team are missing a gold mine of an opportunity by not marketing these 4-door flex refrigerators to the disabled community. That is the primary reason I bought this style. We love it! We can reach everything now without fighting all our frozen foods!
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great my sister has it and I got one because she has it
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the layout of this fridge you can put large trays in top section, also the ability to have the lower right a frig or freezer is nice.
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Beautiful Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about the fridge but a few minor things. The bottom left door is the freezer, unlike the bullout drawer style freezer like other french door fridges this one isnt very convinent. If samsung would design the whole door to slide out it would help greatly. Second concern is a water sound coming from the fridge regularly. it doesnt seem to affect function, just a little loud fo being an expensive fridge... had 2 of these and they both did it.
I would recommend this to a friendRated 5 out of 5 stars
Love my frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best frig I ever had, no complaints. So much storage
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Best looking fridge great performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has a great look the black stainless steel is worth the extra money. There is a lot of light inside, spacious not noisy and the best part is it's flexibility. You can conver lower compartment into fridge/freezer!
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Too many Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. I must admit I love the product itself and the versatility of it but it had way to many problems. In the first year I had it service 4 times for the same problem (the ice maker would stop working and freeze up). Samsung agreed to replace the unit which I was very happy about because I really like the 4 door concept (I don't like the Freezer Drawers) I received my new one and in only 2 1/2 months the bottom section went out. I now have a different brand and I am happy.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great but still need improvements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like this counter depth 4 door refrigerator, it looks excellent and matches perfect with all our other stainless steel appliances. We like the third door convertor. The only major complaint I have is we cannot store milk gallon cans properly, the shelves are not long enough to fit but there is a shelf where we can lift half up but milk cans are on edge and we cant keep more than two. I don't see any provision of removing a shelf to adjust height.
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Poor Ice Maker Design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual refrigerator was great but the ice maker failed numerous times and was replaced three times. We are huge ice users so this was a problem for us. We use ice every night so we finally exchanged it for a KitchenAid and so far are happy with it.
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
No, I would not recommend this to a friend Rated 3 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had some problems with the ice machine getting clogged by trapped ice but nothing serious
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Headphones,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. I'm sorry to hear that the ice maker is getting clogged by the ice.
To help you with this, I will provide you with a link that indicates the steps if there's a block of ice in the freezer bucket.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice,
Also, you can check this link for more related ice maker concerns.
Here's a link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
You can also check the warranty information on this link:
https://www.samsung.com/us/support/service/warranty/RF23J9011SG/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144357923
^Rainly
- Pros mentioned:Counter depth
Rated 5 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great. With the expanded fridge section, seems larger than it is. If you only need a small freezer and need counter depth, then I highly recommend this one.
I would recommend this to a friend - Pros mentioned:Convertible
Rated 5 out of 5 stars
Just what the doctor ordered.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the versatility of this appliance. We didn't need a full freezer as we already have a stand alone freezer; making this a fridge works perfect.
This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
I would recommend this to a friend




















