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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 965 reviews
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product delivered on time by bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking and spacious refrigerator will recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Black Stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the looks of this refrigerator. Works well and a good fit in our kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 22.5 4 DOOR Flex

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung new style allowing to change section from freezer to refrigeration - cool. Space is less which is a downside.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice Fridge with good look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a floor model. There were some issues when it arrived and our sales rep and his manager really took care of us! Fridge has a good look. Wife really likes the flexible zone. Also switched from a side by side to French door, which wife also really likes. Only thing we miss is going from three crisper draws to two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied with the refrigerator. Motor noisier than previous.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks and functionality of this fridge. With the clean stainless look and the variable lower right quarter being able to switch from freezer to fridge at the push of a button, this is a great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful appliance. Very roomy for counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes our whole kitchen shine! Without door handles we gained several inches of "movement" space, and those nasty fingerprints wipe off easily with a damp cloth. Installation was on time and flawless, and operating instructions were/are clear. The transitional section (that can be either freezer or refrigerator) is a welcome feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the new 4 doors model.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the 4 doors model, the look and the size of the refrigerator. Nice that lower right compartment has temperature options. The one complaint is the ice maker keeps working it's way out from the compartment, so we are constantly having to push it back it in, to get working.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Garbage Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Innovative design, and actually a good refrigerator as long you don’t want or need ice! Ice maker very small and slow to produce. Also, do a little research and find that in the long run these ice makers have a very high failure rate. Ours is constantly freezing over and jamming. Less than 4 years old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your ice maker freezing over. If the issue is current present, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
      (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142435779. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and performance. Compressor is a bit noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the refrigerator because we have a large chest freezer in the basement and did not need much freezer space in the kitchen. So we were intrigued by this fridge because you can switch one of the 2 lower compartments into either freezer or fridge space. We use it for fridge space and it works great! Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking and working fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be a great refrigerator. Looks good in our kitchen and the convertible door that can be a freezer or cooler, depending on your needs, is a nice feature. The only thing I don't like is that there are some plastic compartments in the door that are really too small to do much with other than maybe store some leftover packets of sauce from take-out meals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst thing about this item is the finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new stainless refrigerator. I like that u don't have to have 2 compartments for a freezer. I don't like the fact the side walls on the left upper aren't bigger enough for anything to be put there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bottom right freezer or fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth holds more than I thought. We have yet to have to use the cool select side as a fridge. You don't have to open both doors at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect performer when counter depth is required!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect performer when counter depth is required!! The fingerprint resistant finish is not only lives up to it's name, but is also very stylish. The FlexZone adds ample versatility, as does the Power Cool feature when needing additional cooling performance at the touch of a button!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Flex feature is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The flex temperature feature is great. Also like the versirility of shelving options. Makes lots of ice. LED lighting great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flex option and the 4 doors. Great lighting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The top half is like any french door style, but the bottom half is so much more usable than a standard pull-out freezer.

    I would recommend this to a friend