Customer Ratings & Reviews
- Model:
- RF23J9011SR
- SKU:
- 2949034
Rating by feature
- Storage Capacity
Rating 3.7 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Design
Rating 4.0 out of 5 stars
Customers are saying
Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
So cool! ;-)
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a great fridge so far, I really love the split freezer on the bottom and its function to switch between freezer and refrigerator. And the sensor that beeps when the door is left to open let me know when my kids of been there - great fridge so far!
I would recommend this to a friend Recommend product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how you can open the door and someone still can get water.The water does not stop like most refrigerators. Also, the option to use one of the bottom departments as a refrigerator or freezer depending on your needs.
I would recommend this to a friend- Pros mentioned:Capacity
I love the Flex Choice option of this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator because we liked the ability to chose whether a section is to be used for a freezer or a refrigerator. Since we also have a second full size freezer in the basement, the Flex Choice allows us to increase the size of our refrigerator and better balance our needs.
I would recommend this to a friend Great space and options so far we are very happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole purchase and install experience was great will do it again!
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one month of use fridge still works well. Makes a small noise when working. But hasn’t bothered. The ice machine works and having 3 different compartments is very useful. Doesn’t have any handles on the doors so you have more space in kitchen.
I would recommend this to a friend Great counter depth refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase. Would highly recommend this product
I would recommend this to a friend- Pros mentioned:Size
Spacious and flexible use refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator section is ample and with flexible use shelf is practical for every day use. The lower right section's flexibility to be used as a refrigerator or freezer is very handy; have never seen this feature previously. In addition its depth measure was a plus for my particular need.
I would recommend this to a friend - Cons mentioned:Ice maker performance, Shelf space
Too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected .. Shelves on the doors nothing fits .. Freezer too small .. Shelves not adjustable enough
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sandy,
We appreciate you giving honest feedback about the Samsung Refrigerator. Our customers' satisfaction is our topmost priority, and we are continuously working to improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144375771
^Rainly
- Pros mentioned:Size
Great fridge for tight spaces
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a tight space. It’s not as deep as I hoped but the quality is fantastic.
I would recommend this to a friend - Pros mentioned:Overall performance
Best refrigerator ever made.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome. There is nothing negative I can say about it. Although the price is a bit high it is worth it. (if you are patient you can wait for it to go on sale. I did)
I would recommend this to a friend Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish, functional, versatile, great looking. Truly hi-tech product which worth every penny spent.
I would recommend this to a friend- Pros mentioned:Overall performance
works well
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all works good. Had an issue with ice maker and samsung fixed it under warranty and is working well after that .
I would recommend this to a friend Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well laid out so that it is easy to find things and see everything. Like the flexibility of using the lower half as a refrigerator or a freezer.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Lots of room in refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough room in the freezer. I do like that half can be used as a cooling zone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dasman,
Thank you for sharing your experience with our refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I apologize there's not enough room in the freezer. I understand you like that half can be used as a cooling zone, we will make sure that we will use this as a suggestion to improve the quality of our product for your convenience.
You may want to review the manual to know more about the best things this refrigerator has.
https://www.samsung.com/us/support/downloads/?model=N0021707&modelCode=RF23J9011SG/AA
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144359858
^Mila
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given this refrigerator 5 stars if it had a drawer for lunch meat, etc. There are only drawers for fruits and veggies. The option for one freezer is great since we need the extra fridge space since we have a separate stand alone freezer. I purchased this fridge since side by sides are no longer popular and there weren't many to see in person. Also, I knew I did not want a bottom drawer freezer piling everything on top of each other. I would definitely recommend this if you don't like the drawer freezer.
I would recommend this to a friendWorks as designed so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best feature is the optional freeze/refrigerate section. It makes some gurgling noise (some reviewers have complained about but I do not find irritating). Interior LED lighting is bright. It has been in our house for a month and continues to operate satisfactorily.
I would recommend this to a friendExcellent layout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is wonderful. The only thing I would say is the icemaker is very small and since I use a lot of ice I've had to convert one of the bins for extra ice in the freezer. The layout and the adaptability of the shelves makes this a very user friendly products .
I would recommend this to a friend- Pros mentioned:Design
Good fridge overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this fridge instead of the LG French door because I did not like the idea of having all my frozen stuff in one drawer. This fridge is a little loud and small in the inside. It is very sleek and has tons of organized freezer space. I like the idea of having less freezer and more fridge option. I like it that does not have any handles poking out. It is kind of expensive I would have liked to pay about $2k not $2699.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Daculamom,
We appreciate you taking the time in sharing your feedback about your Samsung refrigerator. Thank you for loving the product despite the issue you're experiencing with your refrigerator being loud and small on the inside. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
I also recommend watching the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
You can also check this link https://www.samsung.com/us/support/answer/ANS00084845/ for some tips for an organized Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144262046.
-Noraina
- Pros mentioned:Overall performance
Great fridge for the everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok fifty words are a lot to express what I can express in less than three words it is awesome
I would recommend this to a friend - Pros mentioned:Capacity
Good refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge with a great price. I only wish it was a bit deeper, but I knew the measurements when we bought it. Plenty of space!
I would recommend this to a friend
