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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 965 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Frig. The option to have a freezer or cooler in one of the lower portions is great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you've found the perfect fridge for your home! Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect. The lightening is awesome the space that cd be either refrigerator or freezer is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator worth the money. Good for 3 to 4 people. Doesn’t take much space in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have read a 1,000 reviews before purchasing this refrigerator and a lot of them were negative for purchases made in 2015. The more reviews I read I realized Samsung worked out the bugs in the first models. This refrigerator is perfect for our needs, in fact, the upper refrigerator is larger than my previous French door that I never liked. I use the lower right side as a refrigerator for sodas, juice, snacks, etc. which is easy for my grandkids to access.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has a good look and a bright light inside, like the adjustable shelves and the convertible freezer section.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the "flat" handled because they don't protrude into the room. The french door is great, as are the freezer drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking plenty of space for a counter depth and the flex zone is very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable and beautiful.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lower half's flexibility to serve as an either additional fridge or freezer won me over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modern refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second refrigerator with side by side doors. The amount of interior space is only a little larger than our last one but the layout is so much better. Being able to choose whether the bottom two compartments can be a freezer or a cooler is something we've never had before. We found that we are best served by making only one compartment into a freezer and now have room for more of the types of food that we use. And the thing just looks terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great frig, the only con is that the ice maker is very small. Other than that it is a wonderful frig.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problems with door latch mechanism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three units were delivered to my home. All three had door latch problems. All units reviewed at local stores did not exhibit problem! Is this a bate and switch issue. Delivery and service people were outstanding, but could not eliminate manufacture's defect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great appliance at a great price . I have this fridge completely full and it performs flawlessly ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Striking design and modern looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with this unit. I do tend to easily notice fingerprints, one of the drawers squeak and the ice maker jammed a couple of times. Even with these issues, the unit fits well for my space and lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it. Plenty of space for 22.5 cu. ft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking amazing all our friends love the 4 door and great amount of light when open door very clean design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It the perfect addition to my new remodeled kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE Happy I Went Semi Unconventional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really on the fence choosing this style I am so Happy that I did . Not one complaint.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so happy for you. Samsung is glad to be part of your home. ^Shifa Samsung

  • Rated 1 out of 5 stars

    Apparently Ice Makers Are A Fantasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for 3 years, and we're on our 4th ice maker replacement. They finally decided it wasn't the ice maker, and that the computer panel was jammed in wrong during manufacture, which caused the door to not seal properly with the ice maker. They first told us it is out of warranty, and offered no solution other than to buy a new door. I didn't let it go, and made multiple calls and wrote reviews in every forum until they agreed to replace the door just to make me stop. HaHa! That didn't work either, so the have offered to pro-rate from the day we bought it and issue us a check. A family member now works for Lowe's, and she mentioned this to people in the appliance department, and they said it is a common complaint. I just read reviews on LG and Whirlpool, and it looks like about 10% of the people writing reviews have complaints about their ice makers. Here's to hoping that we get lucky on the next one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased so verdict is still out but so far so good. Very nice product. The only thing I find difficult is you almost always need to open both doors and you have to use the opposing hand to do so as the handles can only be pulled with opposite hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome. It’s cabinet depth and fits right in the spot we built for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless is amazing! Makes the kitchen look up to date and the products are amazing. We love it.

    I would recommend this to a friend