Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 965 reviews
  • Rated 5 out of 5 stars

    Nice Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open-box at a discount, took me an hour at the house to figure out why the compressor wouldn't kick on. The store never turned off the "Retail Setting ". Awesome fridge though. The optional fridge zone on the bottom gives us a lot more fridge space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astatically perfect. My only slight negative comment is I wish it had 3 vegetable / meat drawers in the top refrigerator section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are redoing our kitchen installing new floors,new lighting,new cabinets,new quartz counter tops and appliances we bought from Best Buy. I am extremely pleased with all my new Samsung appliances, they are excellent and the service we received was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly the refridgerator we wanted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This four door fridge holds more than it first looked like it would. We are very happy with the looks, the performance, and the capacity. That plus the ease of use and easy settings for controls and we are totally happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for 6 months now and I really like it.specially this freezer is very convenient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezer did not work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the fridge. Will stick with Samsung TVs, not ready for prime time production of refrigerators.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Icemaker Problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I tried Samsung Product. I don't have much trust in their products when it comes to quality. I have read the reviews about this Ref but still I wanted to try. I was so disappointed. Within a year period, the Icemaker failed twice. Ice accumulates around the icemaker where it disables/blocking the production of ice. I should have listened to the reviews. Very disappointed with customer service, not much help. I will never buy Samsung product, never again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I did not rate the refrigerator a 5 is because the crushed ice takes a while to drop and its a bit messy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & Functional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional. Easier accessibility to refrigerated items. Compared pricing with major dealers in the area and this was best price. We will startr with Pacific Sales first for any other appliance needs in the future,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy !!! Everyone Loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly got a lot of compliments, as this is not a usual design. Works great ,everything is good. The only thing is that the water has the same taste as of the tap water. We are so used to purified water and we still need time to get used to it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Good fridge. Small ice maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 5 needs quite a bit of ice. This fridge doesn't cut the mustard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Black Stainless Coating Disappointment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator itself HOWEVER was NOT aware of how EASY the black stainless coating scratches & completely comes off! Samsung customer service was NOT willing to do anything about it and having the fridge less than a month, we now have 2 good size spots where the black stainless already wore off! EXTREMELY disappointed in the coating and wasn't aware it was a thin coating!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jenn,

      We appreciate you taking the time to leave us a review on your Samsung refrigerator. Thank you for giving honest feedback about the coating of your Samsung refrigerator. It can help us improve our Samsung products, and we are glad to know that despite having a cosmetic issue, you still love the Samsung refrigerator.

      If you have any questions and assistance, you may contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you for choosing Samsung, and have a great day!

      Ticket number: 1144375322
      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great fridge for small places!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the fridge is set up. It suits my needs (only my husband and myself) very well. I haven’t used the flex space as a refrigerator yet, but it is nice to have that option.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    lots of space for being a countertop flush unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the extra refridgerator room on bottom. Ice maker is way to small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice refrigerator, like flex space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that it scratches so easily and fingerprints constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love the 4 doors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with my Samsung black stainless 4 door fridge. The color is more like charcoal than black but it's beautiful. Love the sleek look of the handles that are more built in than sticking out. So many compliments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Love how the bottom is a freezer, but has two door instead of a pull out drawer. This makes it easier to organize and find your food. The bottom right drawer can be converted to a refrigerator if need be!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    The non-plus-ultra of refrigerator/freezer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most important! "The doors come off (follow instructions!) to maneuver the unit through regular size (kitchen-) doors". Once installed you notice that the extra volume comes from height and depth, NOT width of the unit. It fits anywhere in the kitchen. The 2 lower compartments can both be set to be freezer, or one freezer, and the other a cooler for drinks (what we do). The included compartment baskets roll on the best possible light wheels. Hook-up to the tap is easy with the included connection hose. The computer control panel is straight-forward and clear. The capacity is HUGE, while access with the 2 opening top-doors is FABULOUS. The roller-coasters on the baskets in the bottom help you pull out the baskets with a finger tip. Insulation and electricity use is low. THIS IS THE ONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counterdepth size with the option to change a portion of the freezer to a refrigerator when needed, wish the cover over the door hinges were narrower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung refrigerator! Great design!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just loving this 4 door refrigerator with separate freezer compartments! Easy to organize your fresh and frozen food. You can see and get to everything. Beautiful in your kitchen too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are just loving how much you love this refrigerator, MomZ! ^Jecca Samsung