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  • Front. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Angle. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel.
  • Left. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel.
  • Alt View 1. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 2. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 3. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 4. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 5. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 11. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 12. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 13. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 14. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 15. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 16. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 17. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 18. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 19. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • Alt View 20. Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel.
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

Model:
RF23J9011SR
SKU:
2949034
Highly rated by customers for:
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Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

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  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

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    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-965 of 965 reviews
  • Cons mentioned:
    Ice maker performance

    Terrible ice maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year old and there are constant issues with the ice maker. It is also a very small ice maker.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Ice maker breaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker freezes constantly. You have to defrost it and then it’ll do the same thing in a couple weeks. It’s garbage.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142849546. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Never Buy a Samsung Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this five years ago for $4k. Within two weeks the ice maker stopped working. Despite two repairs over the next three months, it hasn't worked for the last four years. At exactly the five year anniversary, when our warranty with Samsung expired, the refrigerator stopped working. Repairman walked in, told us that this couldn't be repaired, and the only option was to replace the entire unit. He said that the problem is common with Samsung refrigerators. So I guess Samsung just thinks it is okay for someone to spend $4k every five years on a refrigerator?

    No, I would not recommend this to a friend

  • Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought all new Samsung appliances in 2015. The microwave quit working one month after the warranty expired. The repairs were going to cost $500, a new microwave was $450. Now this refrigerator water filter mechanism needs replaced. I have never had so many issues with appliances. Check online about this refrigerator, the water filter housing frequently needs replaced just a couple years in. Be warned!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, I wish you didn't have to go through this situation. Please give us the chance to help you by contacting us via:

      1. Twitter:  https://bit.ly/2y8aOGz
      2. Facebook Messenger: https://bit.ly/2LmCR7F
      3. LiveChat or Email:  https://bit.ly/2z9FXFr
      4. Toll-free calling: 1-800-SAMSUNG

      ^Jefry Samsung

  • Cons mentioned:
    Ice maker performance

    Samsung Ice Makers are junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Ice Maker. Total design flaw. On my 3rd Ice maker

    This review is from Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BillyBob,

      Thank you for your feedback and we hope you are in good health. We are saddened to know that your ice maker isn't working as it should be. Feedback like yours will certainly help us to continue improving our products and customer experiences.

      Please click on the links below that can help you with your concern regarding your ice maker.

      http://www.samsung.com/us/support/troubleshooting/TSG01209062/

      http://www.samsung.com/us/support/troubleshooting/TSG01001014/

      http://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144181010

      Leo Samsung

Page 49, Showing 961-965 of 965 reviews
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