Customer Ratings & Reviews

We kept having issues with the ice maker in this design. The layout is awesome. The issue is lack of insulation in the ice maker area at top left. If they every upgrade that, it'll be perfect

The finish is by far what caught my eye! The interior is well laid out, I like that the shelves can be rearranged. It is big so be sure to measure, however the counter depth saved me about 2 inches even from my old box.

Fourdoor works well with one flex section. Spacious and easy to organize food.

You set the temperatures of the refrigerator and freezer and this refrigerator will keep them at that exact temperature, no drop off or deviation. The water and ice machine deliver cold water and ice with quick stopping (no ice or water overflowing into the fill basin or on the floor). Finger prints will show so I open the doors without grabbing the front surface. Our other appliances are regular stainless steel with black handles and/or black tinted doors and this black stainless steel appliance looks great with them, in fact it's the highlight of the kitchen.

I bought a whole kitchen suite, including this fridge in Sept. 2018. They were installed in Oct. 2018. The fridge no longer works--at all. In fact, I'm waiting for Samsung to either find another repair service that CAN fix it or they will refund me and I'll buy a new fridge. I will not buy a Samsung. So what is the problem? 1. Ice dams form in ice maker on a regular basis. So frequent that there are multiple youtube videos of people using a hair dryer to melt them. 2. The door shelves in the fridge on the side with the ice maker are almost unusable because they are so skinny. I saw that before I bought it, but I need the space and shouldn't have gotten it. 3. The "flex space" on the lower right stopped working. I had it used as a freezer. Then I noticed my ice cream was barely frozen. I called Samsung for service and then it stopped cooling immediately. I had to throw out a lot of food. Then the lower left freezer was barely freezing (more thrown out food). The service provider came out and replaced the compressor. Not only did that NOT fix the problem, but now the fridge won't cool anymore (and, more thrown out food). 4. Due to drawers in freezer, the freezer actually doesn't hold as much as you'd think it would. 5. Samsung customer service is not the most efficient. You call, give them the info and get a service ticket number. They contact a local service provider to come out. They come out to make the repair. No problems yet, but if, as in my case, they can't fix it, then the problems come in to play. You call Samsung back and they tell you that the service provider did not contact them (but they did), so YOU have to call the service provider and ask them to contact Samsung. You have to call Samsung back and tell them that the service provider did call them--twice. Then you are told that the service provider did not cancel the service ticket so they can't assign it to a new service provider, so YOU have to call the service provider back again and are told that they did that but they will call them again to make sure it is done. You call Samsung back and they tell you that they are assigning it to a new company, and should get a call from them in 24-48 hours--meanwhile you have no way to cool food and you have a family to feed. That is where I'm at now. As far as the other appliances I bought from Samsung: the micro-hood makes a high-pitched sound. The dishwasher cleans great but the spinning arm attached to the bottom of the glasses rack popped off the 3rd time I used it. I pushed it back in, and there didn't seem to be anything holding it in--no pin/screw/lip. It hasn't fallen off yet. The range has been fine, knock on wood.

We love this Samsung Refrigerator. The size, features and especially how quiet it is, are the best. Very happy with it. Best Buy customer attention and help is great and well appreciated.

I did a lot of research before deciding on this Samsung. Being limited to a counter depth the available space and layout if the refrigerator was important to us. We have used a side by side for the past ten years. We were always pushed for space when having family visit. When we moved our contents into this refrigerator we immediately noticed the increased space. The cubic foot capacity was almost identical but the layout afforded us much more room. Having the lower flex door gives us the added room to expand when we need more non frozen storage. We have only had this for the past month but we are very pleased. If I was to purchase a new refrigerator again today it would still be this Samsung.

Got the fridge due to the french bottom doors. Can organize alittle better rather than tossing it in on a pull out. Works good but my 3 year old LG french door (no water hookup) was alot quiter. Obviously the water and ice maker create noise when its dropping ice inside but just in general i hear a fan running or something most the time. If i wanted to be picky, there it is. Other than that, it works perfect. One issue that i believe is with all ice dispensers on any fridge...no matter what, you always get at least a little crushed iced in your normal dispensed ice. It sucks, i dont like little ice pieces floating in my cocktails. The bottom french door i made a fridge and it saves alot of space, as i put all my drinks in the bottom right. So think about all that extra room up top.

I didn't want to buy a Samsung fridge because of durability concerns and the reviews that describe the noise issue. Despite my concerns, I bought this fridge because it's the only one that has a 4 door configuration. I don't like French door fridges with freezer drawers. You have to dig and dig to find your food. And the freezers on side by side fridges are always super skinny. This 4 door set up is awesome! The freezer layout is efficient and allows you to find items easily. The fridge looks great and it works well. But the materials are kind of cheap and it does make noise ALL THE TIME. It turns on way more than my less efficient 12 year old fridge used to. It's not crazy loud, but it's loud enough that you'll notice it. And I also get the gurgling noise. If you don't mind French doors with freezer bins or side by sides, I would stick with those.

I like the 4 doors and the compartment that is either fridge or freezer. The counter depth has been great for the family of 3, but has even been working with additional visitors.

I love that it is counter depth. looks great in my kitchen will lots of space

This has been a great fridge. We have had it for a few months now and have adjusted the zones a few times based on our needs. gives us plenty of space and options as a fridge.

I am very happy with my new Samsung fridge. At 22.5 cubic-feet, it has enough space for all my groceries. An added bonus are the deep side bins, and adjustable shelves which offer flexibility for storing larger items, like casserole dishes and stock pots. The cool-white LED lighting is very bright and easier on the eyes than traditional light-bulbs. Ice-maker works great (crushed and cubed) and water filter lasts ~90-days depending upon usage. Lastly, the fridge itself is very quiet and the dual climate air-filters helps to mitigate odors.

Lots of space for everything. Pretty noisy. Lots of gurgling noises.

It’s an outstanding fridge, we really love the layout and the custom bottom right side, which we use for meats and beer. It is amazing how much longer meat products last in there without the need to freeze. How hasn’t another fridge maker think about this before. Also having nice cold beer is great. Being a counter depth makes it easy to find everything and helps not forgetting food. Now the ice maker is a piece of art. I don’t understand how Samsung after years of people complaining about this malfunctioning piece of junk has never improved the design. Samsung charges a proud price for this unit, and such a bad ice maker doesn’t belong in this fridge. If you’re looking for a nice fridge with great design and don’t care about the ice maker, then this is a good choice.

We love this fridge! Love he counter depth as it saves us so much space in our narrow kitchen. The lighting is so bright! One issue is that it is very hard to pull the drawers out for cleaning because the doors don't open wide enough to do so easily, hoping this doesn't cause them to break easily. Only wish it was fingerprint-less!

I love this refrigerator. It is spacious and I love how fingerprints wipe right off with a damp towel. No need for any sprays to poilish the black stainless steel. The only reason I gave it 4 stars instead of 5 is because the trays in the left door are narrow and hard to find condiments and things that fit. Otherwise. I love it.

Replaced a first generation LG lemon three door unit. This unit has a smaller capacity than the LG it replaced. A mid size unit between the extra large unit and this one would get 5 stars Quiet unit with a nice black stainless finish. Delivery was on time and installation was without incident.

Black stainless is the way to go. No smudges or fingerprints show. Easy to use & to reconfigure for our needs. Quiet, too! And the price was perfect, too.

We replace our old refrigerator with this fantastic 4 door Samsung. extremely quiet, very efficient, lot of space for a counter top model. works great. No issues. The Best Buy installers were also fantastic.