Customer Ratings & Reviews

Love this fridge. Lots of space, great water/ice delivery. Spacious freezer. Mad about the black stainless. Versatile in function. All around beautiful purchase.

It’s gorgeous in the house. However, it doesn’t fit much and the four door type of fridge is not for me. One neat feature is to be able to take one of the freezers and adjust if to a refrigerator. I had to be more flexible about where I would normally store items. Fridge is modern looking, cold, and ice maker works for low to moderate use. The water wasn’t cold when five of us were trying to get drinks on frequently on a hot day. Three of us with less usage was fine. Water filter was delicious and cool.

This refrigerator looks great and is remarkably quiet compared to my prior GE profile refrigerator (purchased 10 years ago). Others have complained about the ice maker; it seems fine but definitely not the best out there. Otherwise this is a great refrigerator so far.

Our previous refrig (Jenn Air) died and we needed to quickly shop for a new one. Since counter depth required, our choices were limited. We were looking for a little more room (cu ft), water dispenser and ice from front door. The Samsung delivered. The four doors look great and the lower right compartment can be converted to more refrig use or additional freezer. Our only disappointment so far - slow ice dispenser and smaller capacity than previous refrig. The refrig cools fast and has an alarm if doors stay open too long.

Recently purchased the 4 door flex counter depth. It's a great refrigerator. Note, there is a plastic housing on the top of the unit closest to the doors that conceal the drinking water hose and some wires. It's approx. 2 inches high x 6 inches deep and the entire width of the unit. I'd advise measuring the unit in person or use the door height measurement for a more accurate height size. We needed to adjust our cabinets to fit. Other than that, the unit is pretty quiet. BestBuy delivery team were professional.

Love the color and works great!! It's quiet and keeps the temperature perfect. Great looking Refrigerator

Our last refrigerator was a french door model with the freezer at the bottom and I didn't like how you had to stack items and lose track of the items on the bottom of the pile. The drawer system of the freezer potions of this fridge totally fixes that. The top portion works exactly the same as the french door one we had, so no tradeoffs there. Over all, it's a nice high quality fridge - we would buy it again.

I like every thing about. The look, the covenant way it's laid out, and did I say It is just beautiful

I love this refrigerator – I have the F23J9011SR/AA model which I bought about 4 years ago. The PROBLEM IS small seeds accumulate between a small opening at the bottom of the drawers. I have found it impossible to take the drawers apart to remove them and I broke the drawer today trying. Have your salesman show you how to do it and then try it yourself before you purchase.

Good looking ,ultra quiet. Love the water & ice in the door.

Love it so far, plenty of space, and durable. Great for families with little ones.

Best Buy delivered and installed 2 weeks ago, excellent experience. The frig / freezer cooled down and made ice within about 3 hours. We chose this frig for the flexible configuration. The small freezer space in this frig let us keep some items in the kitchen while most of our frozen food is kept in the upright freezer in the laundry room.

This is a really good refrigerator. To be honest I find we have more room than we realize at times. I've opened the bottom freezer door and we haven't learned to pull stuff over and split the load so to speak. The temperatures are great and this is an outstanding product. I caution that you shouldn't think that just because this is a Black Stainless steel refrigerator that it's indestructible. To be honest, it doesn't seem to weather being opened into edges very well. Keep the door at least flush with the wall and you will do fine.

Love the four doors on the Samsung refrigerator - not a fan of the pull out freezer drawers on other models as frozen items get buried in the bottom. Great LED lighting on the inside. Shelves are easy to adjust and large platters can fit in nicely. As a counter depth refrigerator it is small on the inside however it fits our needs and I like the way it looks in our kitchen. The recessed handles are very stylish! One small issue was that the bottom doors were dented in at the bottom of the handles - likely pressed in too hard when the doors were installed - but geek squad was excellent and sent a replacement immediately. Also love that it is quiet as our previous Kitchen Aid that came with the new house was very noisy.

Love the looks and love the performance. Nice & quiet.

Overall great product. Slow to make ice. Perfect size to set next to cabinets. Great design for organizing foods.

We had the same refrigerator for over 20 years, so we took a lot of time researching various refrigerators before deciding on this Samsung model. The Flex Zone allows us to use the left lower quadrant for frozen items. This works great for us, as we have a chest deep freeze for larger items, allowing us to use the smaller area for daily items. The bottom right quadrant is for fresh produce, and keeps our food fresh for longer periods of time. We were hesitant because of the negative reviews about the ice maker; however, we decided to try it anyway and purchased the extended warranty. We have had it for several weeks now, and so far, so good. No ice maker issues to report. This is a beautifully designed appliance, and we are very happy with it.

My wife and I first started looking for a new frig a few months ago. When we saw the new Flex system from Samsung we fell in love. This is the best looking system available. I love the ability to change one side to refrig vs freezer. Highly recommend this product.

This is how every fridge should be made. Great quality. The option to make the right side of the freezer into a refrigerator is awesome. You don’t notice it’s a counter depth unit, we use the space much more efficiently.

My goodness this is a fabulous refrigerator the black stainless is fingerprint resistant. Beautiful and holds a lot groceries. The convertible zone can be used if you need more refrigerator space. I am very happy with this purchase.