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Customer Ratings & Reviews

Your price for this item is $3,239.99

Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 965 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Overall, Very Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is quiet and I love the flex zone and the fact that the freezer doors are french door style rather than a large, heavy pull out drawer. The only con is the door storage in the refrigerator is awkwardly narrow in some places, meaning it ends up as mostly unused space. The fridge did initially make gurgling noises, but those noises ceased as soon as the temperature dropped sufficiently, so I think lowering the refrigerator temperature is the solution to that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Four doors

    Rated 5 out of 5 stars

    Great styling and counter depth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the refrigerator based on features, styling, and counter depth. Thought the cost was really more than I planned on spending. The item looks great in the kitchen. The black stainless steel is very attractive. The four door are very functional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love refrigerator! Good LED lighting. Nice size (23 cu. ft,) but wanted a larger one. This is the largest Samsung makes in black stainless 4 door flex. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Four doors

    Rated 4 out of 5 stars

    Good fridge with many advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Samsung fridge. Got interested in the four doors and flexible lower compartment that can be used as a fridge or freezer. The interior layout is adequate for a French door fridge but som of the door shelves are a bit narrow and is almost useless for anything deeper than a couple of inches. Door shelves under the ice maker is very limited and could almost be wasted space. Otherwise, this fridge is very nice and so far, works just fine after using it for 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    So far, it's exactly what we wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for a few weeks so far and we're loving it. So far, it's exactly what we wanted. I love the flexibility of the second lower compartment, and the in-door water/ice dispenser. The counter depth was the perfect model for us, too. Plenty of space, without so much space that food gets buried. The only problem is that many of the door shelves on the dispenser side can only hold one SMALL bottle. Not really useful space, but wish it was either useful space or not there at all. (But, if you're like us and don't have a lot of condiments and things it really doesn't affect the overall usefulness.)

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 2 out of 5 stars

    Gurgling sound irritating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator gurgles - kind of like the refrigeration system is has some kind of percolating going on by how it is designed to cool. I have a quiet home (no AC noise, etc) - primarily in the morning when these is no other background noise I find it irritating. The GE Profile it replaced (moved to laundry room) has no perceptible sound. Performance is fine otherwise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WacoMike,

      Thank you for sharing your experience with our refrigerator. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if you are experiencing noises and gurgling in your refrigerator. A refrigerator is never completely quiet, even when it's new. In fact, new fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.

      This guide will review potential noises and advise you of any steps you should take when there is something you can do to prevent the noise.
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144241985

      ^Mila Samsung

  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator and very nice looking, however, I was really looking for the precise fill option in a refrigerator so I returned it for another model. Good features, just not the one I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good counter depth refrigerator matching with other appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the old school top freezer and the side by side. We wanted more space. The French doors are great and the 4 doors are a cool thing. Freezer space isn’t the greatest but doesn’t allow you to over fill and forget about things. All four doors doesn’t have a lot of shelf door space. The option to turn the 4th door into a fridge or freezer is nice but we’ve only used it for a freezer. Last thing is the ice maker compartment doesn’t hold a lot of ice. So if it’s a hot day and you have a small amount of guests over you’ll run out of ice.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Be prepared to buy ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't informed that the bottom right portion can be a cooler or a freezer so we initially lost all the food in it that should've been frozen. Once it was changed to the freeze setting it is fine. If you use the ice maker then be prepared to have to buy ice. An ice tray is provided but the ice capacity is nominal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Four doors, Spacious

    Rated 5 out of 5 stars

    This Samsung refridgerator is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung counter depth refridgerator fits perfectly in my kitchen. It's very quiet The filter provides great tasting water for drinking and coffee. The 4 doors provide easy access to items. I highly recommend this refridgerator.

    I would recommend this to a friend
  • Pros mentioned:
    Four doors

    Rated 5 out of 5 stars

    Excellent fride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fridge. The four doors makes it a great versatile fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So Far.. So Wonderful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this fridge!! I have had this fridge for a few weeks, and I did read every review I could before buying. I guess I read everything I could find because there were so many horrible reviews concerning the ice maker, and so many wonderful reviews about the design. I am a design person, and this is an update from a fridge that had an ice maker thatcaused so many problems we had to turn it off, so I was actually wanting to find a fridge without an ice maker.. This new fridge has an ice maker made in June 2019, and I make sure that I use it everyday (which seemed to be the advice to avoid the freezing over problems so many complain about).. so far, a 5 Star experience!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is fantastic to hear, alorak! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente product no more finger print all over my refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and easy access to everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the freezer is so much more convenient than the typical drawer that most French door fridges have.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Needs little more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the feature to add refrigerater space. But I wish the shelves pulled out to easy get to item in the back. The ice and water despenser should slop in the opposite direction to get larger container to sit in the despenser. The lack of handles giives it a sleek design. Overall it's a good refrigerater. Three compressors makes this a higher cost refrigerater with little added features the quick cold feature works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the entire suite after seeing in the store. Absolutely gorgeous appliances and really class up the kitchen. Lots of room in the fridge, love the LED lighting. The flexibility of the fridge/freezer section is innovative and extremely handy. Best Buy delivery was timely and pleasant. The upgrade from previous appliances was worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to use the extra compartment as a refrigerator or freezer. Just made it thru our first Thanksgiving w/ a large family gathering and handled all our preparations and leftovers. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I had a space restriction, I had to choose a counter depth refrigerator. It fits nicely and looks great. It keeps its temperature so well. It is always right on. My only problem is that I can’t fit taller items on the shelves. I have to keep a 1/2 gallon milk and other taller items in the door. I would recommend it with caveats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the flexibility of shelf configurations in the standard refrigerator compartment...the addition of the Flex compartment is a bonus. Great accessibility to controls. So far it's doing exactly what you expect of a refrigerator - it just works.

    I would recommend this to a friend