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Customer Ratings & Reviews

Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 3236 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 27 Reviews mentioning:
  • Rating: 3 out of 5 stars

    Seems a little noisy and drips water after ice.

    Posted
    Dano
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Is noisier than my 10 year old Kenmore refrigerator. Is slow in dispensing ice. also drips water around door ice dispenser gasket after getting ice.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Ok fridge

    Posted
    Poppito
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Only thing don't like it is the water drip after u r done and have to wipe it all the time

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator for money

    Posted
    Bruce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Seems to be a great refrigerator the only issue we noticed is the water drips once after it is shut off

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Don't buy with ice/water in the door

    Posted
    Jen46514
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am disappointed with Samsung on this one... The fridge itself is great- brightly lit interior & very spacious with numerous shelf configurations available. The in-door ice & water option stinks! When you place your glass underneath and select the ice options, it dribbles a significant amount of water and then begins dropping ice. It takes FOREVER to switch from crushed ice back to cubed ice- I dump one full cup of crushed ice so I can fill up with cubes. I try to keep my stainless appliances spotless but can't keep the water marks off of the water/ice dispenser area. Water drips out when you close the fridge doors. Ice gets stuck in the mechanism and melts and drips. Every time I walk by my shinny new appliance, I wipe water drips and try to polish off water marks. Buy this model without the water/ice unit in the door!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very happy overall.

    Posted
    Patick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The only slight issue I have is that the water dispenser does occasionally leave a drip or two when I open and close the door. Otherwise very happy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good value

    Posted
    caam
    • Verified PurchaserVerified Purchase

    The refrigerator is a good overall value. The only negative is the water dispenser sometimes drips when not in use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it, just wish it had a bin in the freezer

    Posted
    Lily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Really like it except it drips water from the water dispenser. Best buy will replace and fix.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge for price

    Posted
    Cshopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Only reason it didn't get 5 stars is the bottom is a bit unfinished (looks like it's missing a kick plate) and the drip tray isn't much of a tray it's more like a drip channel or spot. Took a day to get use to closing the doors all the way but the alarm let me know when I messed up!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Water drips from dispenser

    Posted
    Refrigeratorperry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First one delivered dripped water a lot. Best buy sent a delivery person out to look at it and they said it wasn't damaged in delivery so that was all they could do. Called and BB brought out a new one. Water drips from dispenser again Looked on line and took top cover off door and pushed together the hose as stated. Drained a LOT of water out of unit to make sure no air trapped inside. It gave a couple good burps of air and I thought good, got it. Not so much. Still drips water when it is used. Not right away but after maybe half an hour or so. I see lots of the same complaint online. I guess Samsung needs to do something about a better water valve to end problem. I am going to call them but I don't think I should have to go through this problem Best Buy was pretty good about it but still slow and if you have to call the geek squad I feel sorry for you.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Very happy

    Posted
    Chapiam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very happy with the fridge. Looks great and is very spacious. My only minor complaint is that water sometimes drips from the exterior water faucet/ice dispenser and there's nothing to catch it, so it drips down the fridge and onto the floor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent refrigerator

    Posted
    Harish
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like the refrigerator. Its design is neat and the refrigerator is affordable. The only small issue is that the water dispenser drips sometimes.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok fridge

    Posted
    Zantana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like the shelves that can be pushed back for taller items. But once again this Samsung drips water. Such a pain to wipe up every day. Not happy.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not what I expected from Samsung

    Posted
    Sailman55
    • My Best Buy® MemberMember

    I've been an avid fan of Samsung until now. I've had this refrigerator for a few weeks and the water dispenser drips water, sometimes 30 drops for one minute after filling a glass, and then it continues to slowly drip. Also, this unit isn't quiet, it occasionally makes loud cracking noises. I replaced my well-working 13 year old Kenmore Elite for this thing and wish I hadn't.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge for the money

    Posted
    Mcpear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great fridge for the money. We love it. Makes lots of ice. Only drawback is no real catch basin for water...so water splashes sometimes and drips down front of fridge.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as great as it looks

    Posted
    lassie6
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not as impressive as we thought. Space isn't arranged well. The stainless exterior stains where water occasionally drips from the ice/water dispenser. On the plus side, it keeps food extremely fresh for much longer in all compartments.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Fridge

    Posted
    5jays
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My new Samsung fridge in Stainless Black is a beautiful addition to my kitchen. The Stainless Black finish is easy to keep clean, no smudges or smears to clean daily. The inside of the fridge is bright and roomy, with several shelving options which is nice. My only complaint would be how long it takes to move from water to ice feature when using the single dispenser and the water dispenser does drip after dispensing. I would still recommend to a friend looking for a sleek/dark finish.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Working Great So Far

    Posted
    Winegarner33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only had it installed for about a month now, but it's performing great so far. Only thing to know is that it doesn't come with a water line. Make sure to purchase it beforehand. Ice machine is also a little noisy and water drips from spout every once and a while. But overall very happy with my purchase so far.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Garbage Ready

    Posted
    Abracadabbra
    • My Best Buy® MemberMember

    Had problems with this refrigerator since day one. It doesn't get cold causing food to spoil. It's constantly dripping wet causing water all over the insides. The ice maker continues to freeze up. Have to put this refrigerator in defrost mode every other week. I wouldn't recommend this refrigerator to no one.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Fridge works great

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I gave it 4 stars because it runs great and looks nice. Was everything I wanted. Wish the ice wouldn't drip after you use it. Don't like that it came damaged and the replacement one was damaged even more in the back. They need to package it better. Other than that its good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this fridge!

    Posted
    dawn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have had this fridge for almost 2 months, love it! Lots of room in the doors, love that few of the shelves fold up and the freezer in very roomy for holding plenty of stuff. Only issue I have is that once in a while, while switching from ice to water, the spout drips a few drops. No biggie, easy to just wipe tray. Love the quick freeze buttons after the doors have been open after a trip to the store! Easy clean doors too....

    I would recommend this to a friend