Customer Ratings & Reviews
- Model:
- RF263BEAESR
- SKU:
- 4980442
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
Good fridge for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge on sale. We like how you can chill the fridge portion and there is plenty of freezer room with the draws below. Worth a shot!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. We walked in store and saw the dryer we wanted then saw a fridge. We purchased both that day! The customer service was amazing. The Gift cards they gave us was great too. We put them towards s new 65" tv. We will be back to buy.
I would recommend this to a friendGreat so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good since I purchased this fridge. Kind of difficult to clean shelves especially removing the glass parts
I would recommend this to a friendRefrigerator with well organized interior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is easy to clean; storage space is versatile. The compartment temperature controls are easy to set. I am very pleased with my purchase. Delivery and installation was very no muss no fuss. And everything was clean when the installers left.
I would recommend this to a friendGood Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Samsung package and got a great deal! The only negative is the stainless steel smudges very easily!
I would recommend this to a friendGreat deal on fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the platinum finish. Easy to keep clean and looks great. Love the French doors. The freezer storage is a good size and the 2 separate drawers work out great.
I would recommend this to a friendNICE REFRIGERATOR REALLY NEEDED A NEW ONE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THIS PRODUCT VERY MUCH. OUR FAMILY NEEDED A NEW ONE AND ALSO WANTED TO EXPERIENCE HAVING AN ICE MAKER. ENJOY THE FREEZER AT THE BOTTOM AS WELL.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator but freezer handle broke the first day. Best buys service was great though they replaces the whole refrigerator.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only real complaints are there isn't much space on the doors and finding space for tall items can be a puzzle. Everything else is great.
I would recommend this to a friendWould buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month now and it is a great fridge. Bought it as a scratch and dent off the floor with almost no marks in it. Lots of room, ice maker works great and I like the black stainless doesn't show finger prints. No issues at all
I would recommend this to a friend- Cons mentioned:Customer service, Ice maker
Very cheap made refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a nice appearance but the ice maker constantly freezes up with solid ice and then you can't remove the ice container and won't dispense ice. We called Samsung because it's still under factory warranty but they weren't any help. Highly recommend not purchasing appliances from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kimberly,
Thank you for letting us know about your refrigerator. We apologize for the inconvenience that this may cause you. I'm sorry to hear the ice maker freeze up and you are having a problem removing the ice container.
I will provide you with a link that indicates a troubleshooting guide if the ice bucket is stuck and hard to remove.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001791/.
You can also check this link for other ice maker concerns.
Here's the link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF263BEAESR/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144239481
^Rainly
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It takes a little getting used to to have the freezer on the bottom but I think we will like it.
I would recommend this to a friendRefrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm pleased with it. Had problems with the first one delivered but it was replaced with no problem. New one is working much better!
I would recommend this to a friendGood Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this couple of days back. So far it is good, but initially Ice cubes were not coming. After reset it is fine
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been really happy with this fridge so far. It’s designed great. I love the shelf inside that can fold up or lay down so you can put taller items in there. I also love that my tall water bottle fits under the water dispenser.
I would recommend this to a friendExcellent Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second replacement after the first one was messed up. Had Geek Squad protection and they replaced for me. Love this fridge now.
I would recommend this to a friendI REALLY love this appliance especially the bins.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this refrigerator/freezer keep food fresh/frozen, but it looks great in your kitchen. I actually love to just stare at it because it is so very beautiful!
I would recommend this to a friendgreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator a few months ago and so far its doing a great job. I like its sleek stainless steel look and its large size. It also has realy nice digital onboard controller panel with a touch screen.
I would recommend this to a friendMinor Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left door seal does not pop out like it should. Bottom deli drawer does not close easily. Layout of the fridge is great. Water and Ice Maker work great.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. I wish I had gotten the fingerprint resistant because it is hard to keep clean.
I would recommend this to a friend
